Jiffy Lube
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Review highlights
"They got me in and out really fast with great service!"
"I would highly recommend this place to even my closest friends and family."
"Was not a good experience the service manager is rude 😒."
Overview
Categories
Oil change service, Brake shop, Tire shop
Directions
1202 E Northern Ave
Phoenix, AZ, 85020
Phone number
Call: (602) 997-4150Website
View websiteHours
Sunday
Closed
Monday
8:00 AM - 6:00 PM
Tuesday
8:00 AM - 6:00 PM
Wednesday
8:00 AM - 6:00 PM
Thursday
8:00 AM - 6:00 PM
Friday
8:00 AM - 6:00 PM
Saturday
7:30 AM - 5:00 PM
Description
Jiffy Lube is a leading provider of oil changes in Phoenix, AZ providing preventive automotive maintenance. Whether you need an oil change, brake services, battery replacement, fleet services or tire services, our trained auto technicians provide industry-leading car maintenance in Phoenix to help keep you on the road. Visit a Jiffy Lube near you to have your vehicle inspected and serviced, no appointment needed!
Reviews (33)
Feb 04, 2025
Jiffy Lube ! Jaco G was so thorough and so kind and courteous ! He made it so easy for me today and answered all my questions and Jiffy Lube should know what an excellent employee they have ! Thank you Jacob G and Thank you Jiffy Lube ! Lenny !
Jan 31, 2025
It's first come, first serve at Jiffy Lube. I'd prefer to be able to make an appointment. But other than that, the staff is very courteous, and I waited only a total of about 30 minutes from start to finish. My son recommended them to me and I have been coming for about 3 years, and have been very pleased with their service.
Jan 24, 2025
Excellent service. And a great price!!!!
Jan 24, 2025
Michael was very professional and accommodating in the service to my vehicle today. I appreciate everyone’s Efficiency.
Jan 24, 2025
Today’s visit was prob my 4th or 5th visit and Michael has always taken care of me and has the best customer service. He always goes above and beyond and seems really knowledgeable. Whatever you’re paying him, it’s not enough. He’s the best!
Jan 17, 2025
Fast. Friendly service. One of the best visits I’ve had over many years. Job completed very quickly. Very happy with employee and overall experience
Jan 10, 2025
I had a very nice experience. The men were polite, efficient, and fast. I was in and out in 15 minutes.
Jan 10, 2025
Very helpful. Job well done. My second service i received here.
Jan 10, 2025
Professional and timely
Jan 07, 2025
"Walk In" was in and out in 45 minutes. It was a Tuesday about 3:30pm...
Jan 07, 2025
Easy in and out! Great service as always!!!
Jan 07, 2025
Fast service and Great service
Jan 07, 2025
Good job...awesome thanks
Jan 07, 2025
Got an oil change here because I didn't bring my tools when I came down for college after changing my own oil for a long time. Everything went fine and they were quicker than expected. just be aware that they're going to try to upsell on things you don't need. as for price, without tools I had to have them change one of my brake lights which came out to 24$, and the lowest quality oil+tax came out to double what it would cost me to do myself with a high quality oil. to be expected, they have a business to run and this seemed fair to me. What bothered me was trying to tell me my brake fluid is low. after a double check, the invoice said brake fluid level said "ok" but the person I talked to told me it was low. I changed my own brakes in August and topped off my brake fluid to full so I was surprised. I went to get some dot 3 brake fluid at QuikTrip next door but when I went to top it off it was like 3millimeters from the max fill line. I'd say it could be an honest mistake from the one guy based on where the sun was at the time but as a general rule if you look like you don't know anything about cars, just ask them to point out what's low and how they could tell. and if you're willing to be a bit of a pain, ask to watch them pour the oil in. really nice guys though.
Jan 07, 2025
Great work! They didn't try to upsell and were very clear on what was and wasn't necessary. I absolutely would recommend them for service.
Jan 07, 2025
I have been taking my truck to Jiffy On 12th St. and Northern for a few years. Always very courteous and they explain to you what problems may be coming up or that need attention now. I highly recommend this place when you need an oil change!
Jan 07, 2025
I went to another Jeffy Lube 4 months ago. I was hesitant to go to another one. However this one was amazing . 👏 Super Proffesional.
Jan 07, 2025
I'm very satisfied with the mechanic that provided the service on my car. I was concerned about the exhaust system, a broken windshield fluid pump and my rear gate not opening. All 3 were addressed and I'm very happy. I have my oil changed there regularly but needed additional help for other things with my car and they took care of me.
Jan 07, 2025
I’m lucky to live close to this specific location. The guys are all super kind and helpful. I can tell they genuinely care about their work. Thank you for your honest work every time!
Jan 07, 2025
Tech was knowledgeable and friendly. Service was quick and efficient.
Jan 07, 2025
They are very nice and they are all polite to me as a customer I give him a hi-five Thank you very much
Jan 07, 2025
This place has been good in the past but I was just turned around and refused an oil change without an explanation.
Dec 07, 2024
Efficient, thorough, friendly
Dec 07, 2024
Great job.People are efficient, friendly & helpful
Dec 07, 2024
I changed my ignition lock cylinder and brake light switch myself. Not bad for an old lady (66). My brake lights worked now and my gear shift stick now wasn't locking up. But my rear blinker bulb was burned out. I tried to get the tail light assembly off, but it was stuck in my 2007 car. I was so tired by this time, and needed an oil change anyways. I got an oil change and they worked so hard to get that assembly off to change the bulb. Patiently and for a good while. I'm sorry I didn't get their names, but two younger guys and the asst manager. They could not have been sweeter guys, so polite, while I apologized for all the work they had to do. Assuring me that it was all right. Absolutely above and beyond service.
Dec 07, 2024
I had an awesome experience. They were fast and very efficient. A mistake was made with my bill which did not affect me, and they quickly corrected it. Customer service was impeccable.
Dec 07, 2024
The team at the 12th street and Northern location always do superb job. Fast, efficient and friendly. Highly recommend
Dec 07, 2024
Very convenient! Efficient, courteous staff. I’m a repeat customer.
Dec 07, 2024
Very positive experience. Oil change.....a few minor repairs....and I was on my way.
Dec 07, 2024
We tried to get an oil change here. We pulled in and were directed to another bay by an employee. 2 more vehicles pulled in after us, one in the bay that we had originally pulled into. The manager decided to take the other 2 vehicles first and wanted us to wait an hour! He was rude and did not respect us. This was the day after Thanksgiving. We will never use this Jiffylube after this experience. We did not wait. We took our business elsewhere.
Nov 07, 2024
Excellent service, fast and 2 great mechanics
Nov 07, 2024
TERRRRRIBLE CUSTOMER SERVICE !!! Tell you one thing and tell you to come back in 40 minutes just to get pushed back and additional 30 minute EVEN WHEN YOUR ON TIME. DUDE TRIED TO ARGUE WITH ME LIKE AS IF HE CANT LOSE HIS JOB SORRY NOT SORRY THEY ALL NEED TO BE FIRED AND RE HIRE NEW WORKERS
Nov 07, 2024
This place is the best. The guys here know what they are doing and do it well. The waiting room is clean and the TV not too loud :). They're efficient, intelligent and courteous. Highly recommend.