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Jiffy Lube

5

4

3

2

1

4.5
(610 reviews)
Review highlights

"I was told to go here, since the Jiffy Lube at Benson Square couldn't get my filter off for 40 minutes. These guys had me in and out in under 15 minutes. B & Kai chose …"

"The service was quick, had great customer service and the staff was friendly."

"You can find the most unprofessional people in one place"


Overview

Categories

Oil change service, Brake shop, Tire shop


Hours

Sunday

Closed

Monday

8:00 AM - 6:00 PM

Tuesday

8:00 AM - 6:00 PM

Wednesday

8:00 AM - 6:00 PM

Thursday

8:00 AM - 6:00 PM

Friday

8:00 AM - 6:00 PM

Saturday

7:00 AM - 6:00 PM


Description

Jiffy Lube is a leading provider of oil changes in Kent, WA providing preventive automotive maintenance. Whether you need an oil change, brake services, battery replacement, fleet services or tire services, our trained auto technicians provide industry-leading car maintenance in Kent to help keep you on the road. Visit a Jiffy Lube near you to have your vehicle inspected and serviced, no appointment needed!


Reviews (31)

Jan 23, 2025

Crew was fast and professional. The new guy Tyler and Issac and Graham did good work.


Jan 23, 2025

The guys are all so nice and they get it done very quick!


Jan 06, 2025

Terrible the refused to put air in my tire just becuase I didn't follow his hand directions pulling in. I was only being extra careful but I pulled all the way in he through up his arms said he's not helping me becuase of this he didn't even know what I needed. He was raising his voice! I wanted his name the 2 people refused to give me any information. I was the only vehical there. Needless to say I was taken back. I got out of my car to reason with me he walked away into an office. I informed him I would be reporting him. My advice Don't go to the Jiffy Lube on Kent east hill. He and the crew have been reported.


Jan 06, 2025

These guys put a wrong filter in my 2024 kia sorento and it started leaking oil a couple weeks later, took my car to kia dealership and got everything fixed, came back to jiffy lube same day to talk to the manager Tyler who kept telling me it was the right one until I showed him an actual video of kia technician explaining and showing the right filter. Even after that he was very combative with a bad attitude and basically told me to kick rocks with not even an apology for their mistakes. If you are thinking about getting a car that has any type of value serviced here......DO NOT DO IT!!!!!!


Jan 06, 2025

Tim was great!


Dec 06, 2024

I came in for some work on my car. lonnie not only knew his trade but also found some issues that were unknown at the time. I left feeling confident in my visit to jiffy lube and will absolutely return .I was very please with their service and I even got to watch a cute squirrel be hand fed by lonnie.. it made my experience more memorable and I will be certain to recommend this location to my friends and family.!!! thanks guys!!!


Dec 06, 2024

Tim did a FANTASTIC JOB!!! So kind and professional!


Nov 06, 2024

10/7/24 Great service getting fluids topped off. Thanks Graham, jullian and Tyler! 7/24/24 Another great customer service from SaySo, Daniel, Justin and Tyler. Just needed fluid top off and had quick service. 5/1/24 Thanks for the quick checkup and top off on fluids! Great service by Chinda, Jamal, Justin, Daniel, Miquan, Toby, Kai, and Julian! 9/9/23 As always, great service. Thanks Anthony, Jamal, Chinda, Daniel, Miquan! 2/18/23 Wonderful service again! Always quick service. Thanks Chinda, Jamal, Toby, and Anthony! 11/4/22 Busy Saturday and wonderful service! thanks Jamal, Chinda, Toby! We won’t go anywhere else! 9/17/22 Great service again even with it busy here on a Saturday! Thanks again Jamal, Rusty, Chinda, Andy, Anthony, Tony! 2/12/2022 Wonderful and quick service again!! Won’t go anywhere else. Thanks Chance, Tony, Chinda, Martwan, Jamal. 12/21/2021 Quick and great service again on another oil change. Thanks Paul, Todd, Jada, and Trevor for amazing service. 11/6/2021 Great service again for another oil change. Thanks for the quick and awesome service Treavor, Taner, Chance, Ty, Tony, Jamal. Another review. 9/18/21 Quick and great service! We go out of our way to come to this location. Thanks Jamal, Chance, Ty and Tanner! Updated review 8/7/21 Another amazing experience. Quick service and went out of their way to make sure little things were fixed. Way to go Zack, Jamal, Tyrese, Tanner!! Will be back for sure. Amazing experience and helpfulness with the crew today even in blazing hot weather. Thanks Nate Zack Trevor Bee and Jaida!


Nov 06, 2024

Everyone was perfect with the service


Nov 06, 2024

Got an oil change this morning. Tyler and Lonnie were the guys that did my services. They were knowledgeable and efficient. Didn’t take long at all. Got the engine treatment added as a recommendation. Thank you both for a great experience!


Oct 06, 2024

Great service and great people. Shoutout to my guy Juliun


Oct 06, 2024

Honestly, stellar group! They ensured I was all set with an issue I had with something dragging.


Oct 06, 2024

I've been going here for years so I came by today for an oil change. They also fixed the rain guard cover underneath my car that was falling off. Im thankful. Awesome service.


Oct 06, 2024

Love the shop, it's very clean and everyone is so nice!


Oct 06, 2024

Pleasant experience with the service employees. Quick and efficient! Cost was a little more than I am used to paying, but the convenience was worth it.


Oct 06, 2024

Very helpful service


Oct 06, 2024

Yesterday I had a great day at jiffy lube I was given the opportunity to use my oil, though oil is oil, but I think newer cars are more delicate than the older. But I have used jiffy lube forever and I will say that to they know their stuff, as well as just for underestimating the expert advice of women working on car's. Some of the best advice has been from both influences and my cars run better than ever and I think they both deserve more respect.


Sep 06, 2024

Thank you Daniel. One of my lug nuts was loose on one of my wheels. I had no idea about and he approached me with the concern. 🙏🏽


Sep 06, 2024

Excellent service! They saved my car (and day!). I highly recommend!


Sep 06, 2024

Tim did a fabulous job in helping us get our oil change and investigating some issues with our car. Very professional and very helpful. We will be returning here routinely.


Sep 06, 2024

Very fast and efficient. After being declined service 30 minutes before closing at the jiffy lube on the corner of 256th and 104th, I drove straight here and was able to get an oil change in less than 10 minutes! Daniel and the team are superstars!


Aug 06, 2024

I’ve been a loyal customer for 4 years now. I came in for an oil change and never have I ever seen a more unprofessional “employee”. I asked to be speak to a manager as I was concerned if this was even a real worker, Tyler (red shorts) told me he IS the manager. Find that very hard to believe…would’ve given higher rating for the other uniformed employees as they seemed very knowledgeable & extremely helpful.


Jul 06, 2024

A thief works here. I just got a charge at this location while I was in another state traveling with the card I was charged on. So someone stole my card information and manually entered it into the system fraudulently so this Jiffy Lube could get away with a $130 charge for services they never performed. I've never been to this Jiffy Lube and will be filing a complaint with the BBB and disputing the transaction.


Jul 06, 2024

Can't even give you a copy of your own invoice unless I bring the physical car in. Only in this jiffy lube (other jiffy lube didn't require it), stupid policy only in this specific jiffy lube. Thank God I called corporate and they emailed it to me.


Jul 06, 2024

Tyler (tall handsome guy with hair) was awesome ! His customer service was great! Friendly, and fast service ! 😀


Jun 06, 2024

#love


Jun 06, 2024

Friendly service. But not to happy with my outcome. I went there for a conventional oil change, supposed to be like $60. Pulled in and they said all they had was the more expensive synthetic which was like $90. I was already there so I said whatever just change it. I never heard of a place that the main focus is oil changes run out of oil! I don't know if they get commission for uoselling to the more expensive oil or if they were really out


Jun 06, 2024

I wasn't given a receipt, I had to return 3 times and the receipt wasn't for the amount charged to my card. When they looked in their system they couldn't even find a record of my visit. Now my oil change light is on in my car less than 10 days later. I don't think they even changed my oil but charged me anyway


Jun 06, 2024

Very nice people and very fast service and reasonable prices.


Jun 06, 2024

You can find the most unprofessional people in one place


May 06, 2024

A bunch of people who have no expertise gather there to provide services, please don't waste your time there