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Jiffy Lube

5

4

3

2

1

4.4
(556 reviews)
Review highlights

"They did a good job in the annual inspection with a reasonable price."

"Worry free atmosphere, friendly staff, & phenomenal service!"

"A very unreliable place that gave an unusual service experience."


Overview

Categories

Oil change service, Brake shop, Tire shop


Hours

Sunday

9:00 AM - 5:00 PM

Monday

8:00 AM - 6:00 PM

Tuesday

8:00 AM - 6:00 PM

Wednesday

8:00 AM - 6:00 PM

Thursday

8:00 AM - 6:00 PM

Friday

8:00 AM - 6:00 PM

Saturday

8:00 AM - 6:00 PM


Description

Jiffy Lube® is a leading provider of oil changes in Katy, TX and offers routine car maintenance. Whether you need an oil change, brake services, or wheel alignment, our trained auto technicians provide industry-leading car maintenance in Katy that will keep you safely on the road. Visit a Jiffy Lube near you to have your vehicle inspected and serviced, no appointment needed!


Reviews (29)

Feb 02, 2025

They did a wonderful job on my brakes!


Feb 01, 2025

Great service provided.


Feb 01, 2025

Quick emissions inspection.


Jan 30, 2025

I would recommend this Jiffy Lube for oil change, brake or inspection needs. Alexander was very knowledgeable and welcoming, and kept us informed throughout the service. The facilities were small but clean, and the estimated time was accurate. Will be back for future services for the car.


Jan 23, 2025

They did a good job in the annual inspection with a reasonable price.


Jan 16, 2025

Headlight bulbs changed out, quick and efficient


Jan 16, 2025

Salvador did a very good job, they were very kind and fast


Jan 06, 2025

Great customer service. My oil change was fast and convenient.


Jan 06, 2025

They were great! In and out in less than 20 minutes and wasn’t hassled about a bunch of “extra” charges for the car like some other places.


Jan 06, 2025

Will sell you services you don’t need


Dec 06, 2024

Great atmosphere. Crew members with automotive knowledge


Dec 06, 2024

Great service and helpful mechanics. They were honest and fast


Dec 06, 2024

If I can rate ZERO stars, I would do it. After they did the alignment. The steering wheel was tilted left while driving straight, and when I returned the car for them to fix that, they asked me to pay for a new alignment. I had to argue with them to fix their mistake. I'm avoiding this location.


Dec 06, 2024

This place is a joke. I have no idea why I just didn’t go to valvoline. I get there and specifically ask them not to bring up any extra BS that they like to upsell you on. The guy agrees then his manager comes in and tries to sell me stuff again. He then tells me that my vehicle has absolutely no oil in it and that the motor is rattling. Of course it’s not rattling, and he says you can’t hear it but I can. So I ask how I made it in to the jiffylube since there is no oil, he then admits that there is oil, yet leaves a note in my file that there is no oil. He proceeds to tell me how long I’ve gone without an oil change despite the fact that I didn’t take it to jiffylube on my previous oil change So I tell him just do the work I asked him to. Avoid this company like the plague. Sick of this place


Nov 06, 2024

I've had my car serviced several times @ Jiffy on FM 1463. Didn't take long and great customer service too. I'll be back before my next trip or 5000 miles- whichever one comes first.


Nov 06, 2024

It was quick and easy. Best service ever! Will come back again. Loved it! No other place makes it look as easy as this place. I came on a Saturday. I was in and out in 5 minutes!


Nov 06, 2024

Knowledgeable and courteous of work performed, I will definitely return to this location. Thank you, guys. As stated, I returned to this location only to be turned away by the manager as he stated my vehicle wouldn't pass inspection due to the windshield tint not being 5 inches across the middle although it was above the AS-1 line. Same place that passed the vehicle the previous yr. I changed nothing to my vehicle. The law per DPS states for sedans, suv, and vans nothing for trucks! Tint darkness for SUV and vans: Windshield: 25% VLT tint is allowed above the manufacturer’s AS-1 line or top 5 inches, with less than 25% reflection. I assumed I was within the law with my truck. I'm very disappointed!


Nov 06, 2024

Quick Turnaround time


Nov 06, 2024

Reasonable wait, great customer service. I went in for an inspection and only took about 30 minutes.


Nov 06, 2024

Always helpful


Nov 06, 2024

Great price and great service


Nov 06, 2024

Great service. Answered all my questions to help me maintain my vehicle. Got me in and out quickly.


Nov 06, 2024

Salvador was excellent. He completed my inspection in under 10 minutes and had me on my way quickly.


Oct 06, 2024

Fast and clean job. Great knowledgeable staff.


Oct 06, 2024

Stayed past working hours to make sure my car was fixed, very professional. Will definitely recommend


Oct 06, 2024

Thank you Kade for diagnosing and repairing my truck. Also for staying after hours to make sure the repair was completed same day as promised. If I could give more than 5 stars I would. Outer tie rod replacement. Throttle position sensor and alignment. No more shaking no more check engine light


Oct 06, 2024

They are very thorough. They found some issues with the car today. They went out and bought the tool to resolve it. These guys really push hard to do a good job. I will be back.


Oct 06, 2024

They do not take responsibility for their mistakes. Last year I brought my vehicle to Jiffy Lube and had the brakes and rotors replaced. I was told to buy the parts and they would install. After dropping off the parts, they called and said the brakes were wrong. I asked if the rotors were also wrong and they said they were fine. I picked up and exchanged the brakes and when I got home I received another call that the rotors were in fact wrong. I went and exchanged those. When I picked up my car and paid for the service, the tech told me the control arm had snapped when he was parking the car. I asked why and he immediately said he didn't do anything and then he told me how much it would cost to replace. I have since taken my vehicle elsewhere for service. Today when I took my car elsewhere for inspection I was told there was a definitive line in the rotors from wear and the rotors had been installed wrong. I called Jiffy Lube, since they installed the rotors only a year ago. They agreed the rotors shouldn't need to be replaced but they told me that they don't install rotors wrong.


Sep 06, 2024

Attentive to details. Good service