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Jiffy Lube

5

4

3

2

1

4.0
(392 reviews)
Review highlights

"Professional, friendly and great customer service. They are knowledgeable and get you in and out quickly."

"Amazing service ,quick and fast , super friendly staff"

"Shawn is an excelent technician and I really appreciate all his hard work."


Overview

Categories

Oil change service, Brake shop, Tire shop


Hours

Sunday

9:00 AM - 5:00 PM

Monday

8:00 AM - 6:00 PM

Tuesday

8:00 AM - 6:00 PM

Wednesday

8:00 AM - 6:00 PM

Thursday

8:00 AM - 6:00 PM

Friday

8:00 AM - 6:00 PM

Saturday

8:00 AM - 6:00 PM


Description

Jiffy Lube is a leading provider of oil changes in Charlotte, NC providing preventive automotive maintenance. Whether you need an oil change, brake services, battery replacement, fleet services or tire services, our trained auto technicians provide industry-leading car maintenance in Charlotte to help keep you on the road. Visit a Jiffy Lube near you to have your vehicle inspected and serviced, no appointment needed!


Reviews (34)

Feb 06, 2025

Good staff dmonyia was great


Feb 01, 2025

Fast, efficient and friendly 👍🏻 Cam is the man


Feb 01, 2025

The staff was very helpful and diligent with the care they took on fixing my car. Cam went above and beyond.


Jan 31, 2025

I am returning customer to this Jiffy. The are always so nice, fast, efficient and always looking to save me money and help at the same time! Thank you!


Jan 31, 2025

I’m very disappointed that Jiffy Lube would require me to purchase unnecessary headlight polishing before they would pass my car for North Carolina inspection. The headlights were well within illumination capability required by North Carolina law


Jan 24, 2025

I went to this Jiffy Lube recently so that my daughter could get her oil changed on her car. She’s a teenager so I’m not comfortable with her going by herself just yet. The gentlemen at this location took great care of her. I had the pleasure of meeting Cam and what a phenomenal and honest individual. He was very patient with us. I highly recommend.


Jan 17, 2025

Assistant manager cameron was great, he changed my wiper blades and wiped off my engine and everything!


Jan 17, 2025

Cameron was great! I had a great experience, I had an oil change done and my air filters replaced!


Jan 17, 2025

Everytime I go here the assistant manager Cam is always helpful with everything I need. His professional is awesome and service is great. Definitely recommend this place and will keep going back!


Jan 17, 2025

Had to have my battery and alternator replaced and everything was done within just a few hours. Great customer service from everyone. Cameron was great to work with.


Jan 17, 2025

I came in for just an oil change but Cameron showed me other things wrong with my car. I was very lucky to have him help me out! Everyone is fast, efficient and kind.


Jan 17, 2025

I came in to get a full service done on my car, and they did amazing, especially cameron, he caught a couple of my fluids that were almost empty and showed me how to fill them up and what type of fluids my car needs. I will definitely be coming back to jiffy lube


Jan 17, 2025

I go here for inspections (only thing I'd go there for at this point), but I think I'm going to look elsewhere. Even for an inspection, they pull your cabin air filter and main air filter and try to sell you new ones. This time, they didn't even put either one back in properly. Thankfully, I replaced the cabin air filter myself the day after, because I found the tray in backwards and the filter smushed up in there. Then I decided I should check the air filter, just in case, and the cover was not clipped down to stay closed. Terrible. Just don't go here.


Jan 17, 2025

Staff was fast and friendly, an extra thanks to Cam xx ✨


Jan 17, 2025

Staff was great, helped me out very quickly. Assistant manager Cam was very nice and informative and I'm very happy with the work.


Jan 10, 2025

Very unhappy about the service.


Jan 07, 2025

3:00 12/19/24: This place has gone down hill since one particular person Isn’t there anymore. One person doing all the work and one lazy person turning customers away. At least 3 customers turned away with only 1 car in the bay. This is how you lose customers for life.


Jan 07, 2025

Everyone was friendly and service was quick. I did feel like I was pressured into a coolant flush that I’m not sure if I needed and then was not able to get the tire rotation that came with the “winter special” because tires were in the right position (good tires already in the front). Probably my fault for not knowing these things when I went in, but I left wishing I had just taken the time to make an appointment and go my regular mechanic . They did not leave a sticker to let me know When my next oil change is due or clear the messages off my dash. I felt like service was sloppy for the amount of Money that I paid. It was very expensive.


Jan 07, 2025

Fast & Competent Service, Friendly People.


Jan 07, 2025

Fast and easy, this will be my location from now on. You don’t need an appointment just show up and they take care of yourself vehicle right away. Easy location as well!


Jan 07, 2025

Great crew great experience always


Jan 07, 2025

Inspection stations should not be able to sell/fix what fails a vehicle. Jiffy lube fails me at one location for tires (tons of tread, looked fine). Buy 4 tires and go back, they've lost their inspection license. Go to this jiffy lube in Matthew's and they rerun the full inspection and give me the runaround on my wipers. Mind you the last place a week before said nothing of thr wipers. It was also raining that day so I know 100% they work perfect. Tried to tell me even though they look good, if they stutter a little or jump then they aren't functioning right and they won't pass me unless I buy wipers from them. I argue and they stick to their guns. I asked if they ran the wipers dry or used the spray, any wipers would jump a little on a dry shield, they lie and say they did. Stay away from jiffy lube, they will do whatever they can to sell their poor parts to you, including threaten to fail you.


Jan 07, 2025

Mike excellent service.


Jan 07, 2025

Quick Service


Jan 07, 2025

Staff were incredibly nice, helpful and informative. Service was great


Jan 07, 2025

Very satisfied with the work that was done on my car


Jan 07, 2025

Very understanding of what needs to be done to keep my vehicle going on the road. Hard-working and reliable workers at Jiffy Lube.


Dec 07, 2024

Answerd all questions


Dec 07, 2024

Awful experience. I was told the headlights didn’t work, I was quoted a price to replace them. I told them I would replace them and come back to be reinspected. As I drove to the auto parts shop, I noticed the lights worked when the car was running. How did the mechanic not know this (guessing he did). I returned to Jiffy Lube, they said yes, they did not work, I showed them that they did work, then one said I still failed b/c the rear window tint was too dark. I told them last year an actual dealership passed the car, they said the tint would need to come off. The $140 for an oil change confirmed this to be a mistake all the way around.


Dec 07, 2024

Big Mike and the team took care of me! Came to get an oil change and left with more work done for less than I thought I'd pay for just the oil change! Car drives like it's new!


Dec 07, 2024

Good customer service! And Fast!


Dec 07, 2024

Great service with a walk in appointment on a Sunday morning. Cam explained everything clearly and took good care of my car which had me in and out quickly.


Dec 07, 2024

Picture says it all. Thanks, guys. FYI- It’s “Lefty loosey, righty tighty”. Will never let them touch my truck again.


Dec 07, 2024

Professional, friendly and great customer service. They are knowledgeable and get you in and out quickly.