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Jiffy Lube

4.0
(399 reviews)

Overview

Categories

Oil change service, Brake shop, Tire shop


Hours

Sunday

9:00 AM - 5:00 PM

Monday

8:00 AM - 6:00 PM

Tuesday

8:00 AM - 6:00 PM

Wednesday

8:00 AM - 6:00 PM

Thursday

8:00 AM - 6:00 PM

Friday

8:00 AM - 6:00 PM

Saturday

8:00 AM - 6:00 PM


Reviews (31)

Feb 05, 2025

Very minimum service for maximum price


Jan 31, 2025

Outstanding and professional service!!!! Carolyn Ingram and James Allen


Jan 17, 2025

Again a great customer service!


Jan 07, 2025

Excellent Service. Richard W was thorough. Prifessional service by team was rendered.


Jan 07, 2025

I needed an oil change and I really wanted the compliment VACCUM. Josh didn't vacuum when I went back he sd he did with all the debris in the floor then sd well I will do it. I sd forget it I will do myself!!! What other corner did he cut unbeknownst to me. Slacking!!!


Jan 07, 2025

I received a car inspection & oil change. Only took about 20 mins. I came with a coupon but the worker offered me a better one. They even vacuumed my car!! 10/10


Jan 07, 2025

I recently relocated to NC but usually get my cars serviced at a Jiffy Lube; this location was the closest to my house. At first glance, the building and surrounding area is a bit run-down. However, the customer service and maintenance service quality made up for shabby appearances! I made an appointment for an oil change and tire rotation, so there was very little time waiting, which I appreciate because I had my baby come along with me. Joshua greeted me and was kind and professional. Thank you for an easy, in-and-out maintenance service! I’ll be back for the next tune-up.


Jan 07, 2025

Just got an inspection completed and the air compressor wasn't working so they couldn't fill my tires to the recommended air pressure. Not only that but the guy actually let me drive off with an unlatched hood! I had to pull over on the side of the road and latch it myself which is crazy unsafe! I will not be going back to this location ever again.


Jan 07, 2025

They were all nice and helpful but they need help,more workers because they were all over the place and it made things slow and no one told me my car was ready, I had to ask???


Jan 07, 2025

This is a Great location, professional group of individuals down to earth, real easy to understand, as my Vehicle is being taken care of.


Jan 07, 2025

Very pleasant staff .. Quick and efficient. I was also advised of vehicle service that would be upcoming.


Jan 07, 2025

Waited around for an hour and a half for them to tell me “unfortunately we can not change your oil”. I have a rounded out drain plug, they said they could extract it, or plan B they could suck the old oil through the dip stick. After they told me they couldn’t do either, I drove to the Mathews Mint-Hill location and they helped me out with no hang ups.


Dec 07, 2024

I was very pleased. Jason was very polite and helpful. The team did a fantastic job. It was very convenient to my job. Wonderful experience. The service was exceptional. My new car care center.


Dec 07, 2024

Love this place. Conveniently located near my home, never a long wait time, prices consistent, employees genuine and there’s always a coupon or loyalty price cuts.


Dec 07, 2024

Not great trying to get us to buy products we don’t need


Dec 07, 2024

Service was quick and staff was efficient


Dec 07, 2024

Tech was knowledgeable and helpful.


Nov 07, 2024

Fast, pleasant and professional


Nov 07, 2024

My experience at your facility was perfect. The Technican was extremely professional and everything was handled in a prompt and tension free manner.


Nov 07, 2024

Service was excellent the men that worked that day was fast and know what to do thank you jiffy lube


Nov 07, 2024

Service was great at this store!


Nov 07, 2024

Were worse


Oct 07, 2024

Excelente servicio 👍 👏 👌


Oct 07, 2024

Fast and courteous service!


Oct 07, 2024

Great place very clean and great managers.


Oct 07, 2024

I got there at 9am did not leave until 12:35 pm because they was waiting for the parts but Rich was nice enough to go get them he was so apologetic about the waiting


Oct 07, 2024

Jiffy Lube was very quick and affordable!!!


Oct 07, 2024

Josh was Great! Great advice given. Only place I go to have my car serviced. They are the Best!


Oct 07, 2024

Thank You To Joshua and Associate For Doing An Amazing Job Servicing My Fiat!!! Very Respectful and Curtious Even When I Felt A Little Discouraged At Times!!! I Thank You Joshua And Your Associate For The Wonderful Services I Received!!! I Also Would Like To Thank Y'all For Invited Me Back In Person And Not On line!!! That Professional Relationship Matters To Me!!! Have A Fantastic Day And Everyday!!! Keep Up The Great Work!!! I Will Be Back!!! 💯


Oct 07, 2024

Yesterday September 6, 2024 I went to change the oil and today when I went out to drive, the bottom cover fell off and broke, I went back to jiffy lube on Harris boulevard and the manager got upset and didn't even want to talk to me when the one who should be mad was me. To make matters worse, he said that this cover was not necessary and that my vehicle could operate without it. It is better to wait at the dealership than to risk it in these types of places. I hope you will contact me please so that I can replace the part. Ayer 6 de septiembre 2024 fui a cambiar el aceite y hoy cuando salí a manejar, la tapadera de abajo se cayó y se desbarató, regresé a jiffy lube en Harris boulevard y el encargado se molestó y ni siquiera quería hablar conmigo cuando el que debería estar molesto soy yo. Para colmo dijo que esa tapa no era necesaria y que mi vehículo podía funcionar sin ella. Es mejor esperar en el concesionario que arriesgar en este tipo de sitios. Espero se comuniquen conmigo por favor para que me repongan la pieza.


Sep 07, 2024

The team was professional and provided great customer service. Hats off to Richard W & Joshua S.