Jiffy Lube

Jan 30, 2025

Felt they took care of me

Jan 30, 2025

Last minute oil change on a rainy day serviced by professional, patient technicians. Amazing

Jan 23, 2025

Professional and courtious

Jan 06, 2025

I got an oil change. It was more than I was expecting, but that is because my car needs a higher grade of oil than I thought. All the workers were very kind and the manager was willing to explain what my car needed and what they had in stock. I’m very happy with the service and I’ll definitely be going back for my next oil change!

Jan 06, 2025

The team at the Jiffy Lube here off of research is amazing. I had a lightbulb that needed to be replaced 10 minutes till closing and they were able to go get the lightbulb replace it and topped me off with coolant before my trip to San Antonio. These guys are awesome highly recommend

Jan 06, 2025

They went above and beyond and replaced broken bolts on the air filter cabin.

Jan 06, 2025

This is the BEST Jiffy Lube! Mrs Chrissy was the only one that got my stripped oil plug out so I could have my oil changed. She really is the MVP! Truly the best 👌

Jan 06, 2025

迅速 專業還可以親眼看到更換服務 比回原廠好多了

Dec 06, 2024

CHRISTINA H. (Chrissy) Was great! She was very knowledgeable and very friendly/ has an upbeat, fun attitude. My experience was very pleasant!

Dec 06, 2024

Chrissy and her crew were incredibly thorough, fast and polite. Truly enjoyed my experience. Got me in and out quickly while checking every aspect of my truck.

Dec 06, 2024

Decent service. Very fast

Dec 06, 2024

I ~love~ this jiffy lube. Very specifically this location and Miss Chrissy is simply the best! She has helped me the last two times I’ve been and she is just in a good mood and hustlin! She really is amazing at her job! This girl deserves a raise!

Dec 06, 2024

They’re not careful at all, they got my engine top cover all dirty with oil, they poured the oil carelessly and now I have to clean it again, if y’all are going to do a job do it properly

Nov 06, 2024

Great service

Nov 06, 2024

MC NEIL LOCATION. The first guy was ok. But not clear on where to move or keep the car. The 2nd guy, STONY, was super friendly n totally made the experience enjoyable. Showed me my oil dipstick after 1.5 qts added was now full. Thank you Stony !!!

Nov 06, 2024

Super friendly and efficient staff! They're the best!!!

Nov 06, 2024

This place has the absolute worst customer service you can find. If they tell you 20 minutes, expect at least an hour wait. They try to run a scam and tell you they are out of everything but the most expense products.

Sep 06, 2024

They finally have good staff over there now. I didn't catch her name, but the female front person is great!

Aug 06, 2024

But I let them talk me into the more expensive oil change and the guy said "You'll just be right back in here." Yeah, that's how oil changes work. More importantly my OIL CAP WAS LOOSE. The people who changed my oil did not tighten down my cap. And they charged $5 to top off coolant. I only blame the staff really for not tightening the gas cap. I have been using Jiffy Lube for over a decade but I'm tired of their young, inexperienced staff. I guess the company doesn't pay enough to hire adults.

Aug 06, 2024

Friendly staff. Oil change went smoothly and quickly.

Jul 06, 2024

Fantastic experience at the 12621 Research Blvd. location. I had been quoted $340 from a BMW dealer to replace a cabin air filter. Your team did it for 10% of that. Not only that, but it was a difficult job. Multiple technicians were almost stumped by how complicated it is to replace on an X5. But the team never gave up and ensured I left with the new ones in place. Impressed. Will return - and will never go to the BMW dealer again.

Jun 06, 2024

They did great!! Got me some in like 20mins!! She greeted me, explained recommendations on the iPad, made sure she applied my coupon, checked all my lights, and renewed my next oil change sticker!

May 06, 2024

Efficient and friendly service!!!

May 06, 2024

Everyone was so fun and friendly. I told them it was my first time using a Jiffylube and I will definitely be back!

May 06, 2024

I am from Georgetown and was at work so decided to do my oil change during lunch, this was the best customer service and politeness I have ever seen. They got me in and out in no time, there guys where working together. Guess I know where my oil changes will be!!!

May 06, 2024

It was great specially the lady who works there strives for the quality and did her best to provide best customer service! I would gladly visit anytime again!

May 06, 2024

The new manager is so rude, I over heard him talking bad about another employee there. He also tried to use scare tactics to get me to buy all these extra services after I said no three times. On top of that he smokes in the bay and has no manners and just throws his cigarette butts on the floor instead of the cigarette canister.

Apr 06, 2024

The ladie that runs the place is very impressive. She runs a great store . She is on top of it .

Apr 06, 2024

Tried to stop by for an Automatic Transmission fluid swap like this shop has done in the past. According to one of their staff another “manager” came by and took their machine when their manager was gone. Good to know jiffy lube doesn’t care about all of their stores only select few.

Mar 06, 2024

Joshua and Jack at your research Boulevard location by Spicewood Springs and McNeil we’re so professional and kind. I was so impressed. Great job guys.

Mar 06, 2024

I like coming here because usually I get to stay in my car for the oil change. Today, they made me wait in the lobby. Hmm, I didn't really care for that, lol. Other than that they are fast, and have kind employees.

Feb 06, 2024

Competent, fast, convenient and friendly service! Thank you!

Feb 06, 2024

Joshua was great. Quick and easy car inspection. Appreciate you guys!

Feb 06, 2024

Pleasant and positive experience.

Feb 06, 2024

The lady should learn how to talk with customers