Jay's Automotive - Lomaland
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Review highlights
"Clean location, professional staff and fast service that you can trust."
"Great service, AAA , friendly staff, have never attempted any shenanigans."
"Great price, generous portions, delicious and fresh food."
Overview
Categories
Auto repair shop, Brake shop, Mechanic
Directions
941 Lomaland Dr
El Paso, TX, 79907
Phone number
Call: (915) 594-0439Website
View websiteHours
Sunday
Closed
Monday
8:00 AM - 6:00 PM
Tuesday
8:00 AM - 6:00 PM
Wednesday
8:00 AM - 6:00 PM
Thursday
8:00 AM - 6:00 PM
Friday
8:00 AM - 6:00 PM
Saturday
Closed
Description
At Jay's Automotive we are your one stop shop for preventive maintenance, check engine light problems, brakes, oil changes, diagnostics, and any other mechanical problems your vehicle may have. Our business philosophy is that we are in business for one principle purpose and that is to create customers. Come experience the peace of mind that comes with doing business with a repair facility that treats you right.
Reviews (30)
Jan 31, 2025
My go-to automotive repair shop for my 3 vehicles. Past experience has proven that they stand behind their work and honor the warranty of their workmanship. Being a AAA certified shop is not a boast that is given lightly to but a few places. Highly recommended.
Jan 31, 2025
Very kind and helped 100% satisfy
Jan 24, 2025
Don't trust them, they will do something bad on ur vehicles just to return back.
Jan 24, 2025
Great customer service by Vanessa(the secretary I think that’s her name) and Sam. I was kept informed on the status of my car and they fixed it as soon as possible.
Jan 24, 2025
We have always been pleased with the service that we received at Jay’s Automotive. Always professional at a fair price. Customer Service is outstanding! Sam always follows up and expedient when returning phone calls. Allen Long
Jan 17, 2025
Great customer service, best prices and always they finish the job when they said it would be done. Overall an excellent experience :)
Jan 17, 2025
Service provided to me was excellent. They took the time to explain the problems with my car in a timely matter. I felt they were trusting and ture ln there services.
Jan 17, 2025
Staff at Jay's very professional, especially Sam. I have been taking my Suv for several years now. I would recommend this place anytime!
Jan 07, 2025
10/10 service! We had a terrible experience with another mechanic who had us purchase the wrong part. Jays was willing to help us get the right part and install it. At a much reasonable price than the dealership. All within a day! Definitely will come back again for any future troubles. Thank you Sam
Jan 07, 2025
Great customer service. Sam and Vanessa explained everything in detail. Answered all of my questions. Highly recommend.
Jan 07, 2025
I trust Jay’s and will continue to have our cars serviced with them.
Jan 07, 2025
Jay’s Automotive has always given us professional service, plus the personal touch.
Jan 07, 2025
Staff is so friendly and availability was amazing. Great communication and they fixed my van in a timely manner for a very affordable price. Highly recommend and will use them again in the future!
Jan 07, 2025
They're really friendly and go beyond to serve you.
Dec 07, 2024
Definitely recommend. Quick and friendly service. The inspection report with pictures is great as it helps to understand the condition of the vehicle.
Dec 07, 2024
Excellent service. They address the problem and let you know what you really need and the cost. They don't hide anything from you. The customer service is exceptional and professional. I've been a customer since 2008
Dec 07, 2024
Fast service for a car inspection.
Dec 07, 2024
Great and prompt service, also very resourceful when it comes to parts that aren’t available, that didn’t stop them from finding a solution to my problem.
Dec 07, 2024
I’ve been taking my suv to jays for the last year, I love Sam and the rest of the crew! They do a great job and are always fast and reliable! As a girl I don’t feel comfortable taking it just to any shop, I got my husband to also switch from his usual shop to now being a regular at jays too! We love them!
Dec 07, 2024
Sam is amazing, very knowledgeable and cares about your needs. All his techs are very professional. If you feel like you feel like your vehicle isn't 100% they will continue to work with you until you are satisfied. Omar R
Dec 07, 2024
This company is the epitome of excellent customer service. They have been thoughtful to my husband and my needs due my husband’s battle with cancer. Can not recommend them highly enough
Nov 07, 2024
Do not recommend. They said they fixed the job. Same day my car was throwing some liquid and this place let me drive off. Having to take it to a mechanic to fix something they caused
Nov 07, 2024
Great place reliable to take your vehicle!
Nov 07, 2024
Honest mechanic. Never been disappointed with their work. Thanx a million
Nov 07, 2024
The employees are very professional. I never had problems with Jay's.
Nov 07, 2024
They were courteous, friendly, and explained what was needed to bring my car up to snuff. 🙂
Nov 07, 2024
Well taken care of.
Oct 07, 2024
Always awesome
Oct 07, 2024
I’ve been going to Jay’s Automotive for almost 10 years. They are affordable and provide great customer service, even offering customers a ride if you need it. They are one of the few mechanics in El Paso affiliated with AAA, which gets you a 10% discount with your AAA membership. They are fast, reliable, and very responsive. I highly recommend them.
Oct 07, 2024
They have great service. they let you know exactly what's going on with your car before they do anything, they give you a complete diagnostic done on your car and I haven't yet to have any problems.