Japanese Car Masters

Feb 06, 2025

Excellent work and obvious interest in having things right.

Feb 06, 2025

Jeff took great care of me, he saved me $2300 for not having to buy a new catalytic converter. This is the 2nd time I’ve taken my car here... this will be the only place I take it from here on out. Thank you Jeff and to your team at Japanese CarMasters!

Aug 07, 2024

First time taking my 1999 Honda Civic into this shop, April was very helpful on the phone when making the appointment with me and got me in right away! April as well as the Mechanic went out of their way to make sure the noise I complained about was the correct thing that I was referring to. The service was quick, and efficient, will be my go to shop from now on, thank you.

Aug 07, 2024

I used Japanese Car Masters for 2 years to service my car. Their customer service and attention to detail is second to none! Thank you to Jeffery and his team at Japanese Car Masters!

Jul 07, 2024

Although I have never had any work done to my vehicle there that shop... But I can tell you, the owner knows what he's doing and he knows how to give great customer service. Jeffrey is a very knowledgeable owner and I highly encourage anybody to put the trust into this shop to hav

Jul 07, 2024

Excellent

Jun 07, 2024

April was incredible to work with and provided timely, honest, and clear communication. I had called last minute and the shop was able to accommodate a same day repair- an example of how an agile and efficient team can deliver fast and accurate results. Kudos to Jeff on building an incredible shop :)

May 07, 2024

Got my car serviced here recently and had a fantastic experience with them. They had a loaner car for me to use and Jeffrey even followed up with me after my service to check on how things were going. 10/10, I cannot recommend them enough!

Apr 07, 2024

This was one of the best experiences I’ve ever had getting my car serviced. They got me in quickly, took care of the car and treated me great! Highly recommended!

Apr 07, 2024

Wow! Best customer service of any repair shop I’ve ever been to. Very fair/reasonable pricing. (Much less than dealership.) They finished earlier than expected. They even let me borrow a car. April, at the front desk, was so friendly, explained all my options, kept me updated on the status, and couldn’t have been nicer. I have never had such a good experience with a car repair. I will always bring my car to them from now on and would recommend them to anyone!

Feb 07, 2024

$89 fixed right the first time, thank you👍

Feb 07, 2024

Amazing staff, prices and service! Had my engine and inverter coolant changed, as well as the transmission fluid. This is my go-to mechanic in Mira Mesa! :)

Feb 07, 2024

Brought my subaru here after taking it to the dealership and getting a completely unreasonable quote for some necessary repairs and maintenance. JCM was quick to get me in for a second opinion, quoted me a much better price, and made the whole experience easy. Thanks April and the rest of the team for your help getting my car good as new. I’ll definitely be back!

Feb 07, 2024

Fantastic Shop. My car died and had it towed to them due to other reviews. They gave me a very honest assessment of what was needed. Unfortunately my engine block was damaged and needs to be replaced, which I told them I couldn’t afford right now. They understood and held my car at there shop for a week without charging me more then the initial inspection fee. Which was very competitive. They didn’t push me or try to upsell or make me feel bad or pressured. I highly recommend them and plan to use them again in the future if I need to.

Feb 07, 2024

Great communication. Thorough. Super fast and friendly. Brought my Mazda and Subaru for 60k work.

Feb 07, 2024

Great experience! Highly recommend these guys!

Feb 07, 2024

I've been a customer for a while now. I brought my son's car because I believed the previous shop was inexperienced and overcharged by a few hundred dollars, and they kept adding unnecessary repairs. JCM is punctual, provide me with information about what has to be done, and their pricing are fair. April contacts me in the beginning, middle, and end of the procedure. April updates me on the status of every task that is needed and completed. April is friendly and professional. All in all, JCM personnel are extremely professional and welcoming. JCM get the job done and right! Immensely grateful for honest and reasonable pricing from JCM.

Feb 07, 2024

Kind, honest, and speedy!

Feb 07, 2024

Knowledgeable and reasonably priced.

Feb 07, 2024

They were very experienced in repairs Didn't seem like they were trying to sell me something I didn't need

Feb 07, 2024

This business is great. I always take my car here for wheel alignment and the staff are beyond helpful. I’m not sure if they still do this but once I had to leave my car overnight and they let me take their loaner to drive to work and whatever I had to do. Great service and great people

Feb 07, 2023

Brought my Honda Civic in for new front struts as was making a noticeable squeaking noise over bumps on driver's side. They provided me a fair quote over phone first and with using high quality parts. Was able to use one of their available courtesy loaner cars while the work was being done. Same day repair in and out. Friendly and knowledgable folks working at this shop. The owner followed up to make sure all was good after. Thank you JCM. The squeaking was driving me nuts! Will certainly use them again in the future.

Feb 07, 2023

Wow I’m so happy I came here. Felt like a valued customer while getting assistance at the front desk and they really went out of their way to help with my vehicle. Thanks again 🙏

Feb 07, 2022

Always great service,on time.been going to jm for long time

Feb 07, 2022

Excellent service on my daughter's 10-year-old Mazda. Oil change and multipoint inspection were done professionally and on time. Friendly staff. We'll be returning.

Feb 07, 2022

Great service had a car problem when I got to work early morning call them and they we're able diagnose and fix my car same day even do they were pretty busy I'm was just glad that i got out of work and my car was fix got help by Jeff very professional I would definitely recommend this place if you have any car issues 👏

Feb 07, 2022

Jeff and his team were fantastic from start to finish. The staff were friendly and professional and the work was high quality. When I caught a small detail they missed, they were happy to make it right and gave no pushback. Reasonable prices, clear explanations of services, and a very handy shuttle program. I'll definitely be going back to them with any jobs to big to tackle on my own.

Feb 07, 2022

This is the best, they really are the masters of Japanese cars I will come back any time I have car problems.I can’t explain how great full I am because I saved money.Big O Tires was charging me $750.00 I got it done here in less than half the price.

Feb 07, 2021

Awesome place, great people, friendly efficient service, and very fast. Price good also

Feb 07, 2021

Excellent place to get your alignment!