J & M Automotive

Jan 06, 2025

Great mechanics. Reasonably priced. Easy access, local. Great place to get a complete oil change.

Jan 06, 2025

Honest and dependable. Haven't gone anywhere else in 15 years. I trust him with all of our cars, my mom's car and the kids'.

Dec 06, 2024

I told them there was something wrong with my car but they insisted I just didn’t know how to drive it. They inspected it for like 3 minutes, test drove it for 5 and said I was exaggerating the situation/that the issue didn’t exist. I just got a second opinion elsewhere and they said that there were two things wrong with my car which was causing me to have (life endangering) issues. The reason I didn’t give them one star is because they didn’t charge me for the inspection.

Oct 06, 2024

Extremely poor customer service. Spoke to me as if it was an inconvenience and basically told me to stop calling even though they gave no estimate on when we’d get our car back.

Oct 06, 2024

If I could give this guy a 10 star minus rating I would. Stay as far away from this guy as you can. He doesn’t use contracts, so I guess he thinks he can do or say whatever. Someone that works there recommended this guy. So called for a diagnostic for a check engine light, and couldn’t pass a safety check. He said $85 for the check, so I bring my truck there. Without looking says, it’s just a vacuum hose, and I’ll let you know Monday. Call Monday, and they hadn’t done anything yet. Later I get a call, guy that called said it’s all done, and tells me it’s $395! Uh wait a minute, what happened to telling me what you found doing a diagnostic first and an estimate?! $395 for a vacuum hose? You might let me know first don’t you think? When I went to talk to him about it, he said he’d take $130 off the cost, but looking at my bank account, he didn’t do that either. He doesn’t do paperwork, says he doesn’t need to!

Oct 06, 2024

Treated my elderly father with the greatest respect I truly appreciate their honesty and professionalism

Sep 06, 2024

As a single woman, you must be super careful and inquisitive before just willy nilly putting your car into the hands of people who don’t care. This is a mechanic that I know my family member uses and has for many many years. I decided to give them a call this morning to see if I could drop my car off to see about a few issues. I was polite, very straight forward and to the point. Literally one sentence. The minute the man answered the phone my morning got instantaneously negative. Terrible attitude. He was extremely rude, short and spoke as though I was a massive inconvenience. I will never freely give my money to anyone who is rude, ignorant or disrespectful. There are WAY too many options out there.

Sep 06, 2024

Called in to get a new alternator put in . Was fast , and saved me money ! Highly recommend. And def will be coming back if I have any issues from now on !

Aug 06, 2024

Been coming here for years now. J and M have always been honest and fair, I very much recommend them. Also, if you need to be towed here, use B and O towing. They are good too.

Jun 06, 2024

The team is awesome and they take care of business.

May 06, 2024

Highly recommend! I pulled in right after pulling part of my bumper off by hitting a curb, and the shop had me in and out in under 20 minutes. The staff was incredibly helpful & respectful!

May 06, 2024

I have decided to revise my original review. The first time I used this shop they did replace the item at a fair price for the labor however my check engine light continue to be on and I took it in to have it scoped again and it was a whole nother issue but I believe when they replaced the thermostat they either hit or damaged the solenoid and now that shows to be faulty whereas it didn't before the thermostat was changed. I don't believe I will be using their shop again nor recommending it. For some reason I thought this shop would be above reproach

May 06, 2024

Thanks to Bobby and his staff for help in keeping our trucks on the road. We appreciate their mechanical expertise.

Apr 06, 2024

Going on 15 years service for my vehicles, likely twice that for my husband's vehicles. Always honest, efficient and as speedy as possible.

Apr 06, 2024

They overcharged for brakes and then the car is still having issues with the brakes. Go somewhere else for your auto service needs.

Mar 06, 2024

I just moved to Denton and needed to find a mechanic close by. I stumbled upon J&M Automotive after calling a few others about a valve cover gasket replacement. This shop is very reliable and great on prices. They had my 1999 Toyota Camry up and running in no time. I’m bringing all my cars here from now on.

Mar 06, 2024

The best place in Denton County!

Mar 06, 2024

Top of the line! I take both my wife’s vehicle here and mine. And will continue to do so. Treat you fairly every time!

Feb 06, 2024

Automotive work is excellence. Sometimes they are very busy and it may take a moment to get an appointment so schedule immediately.

Feb 06, 2024

Bobby is fair and honest! Really helpful!

Feb 06, 2024

Great service all the way around. Definitely my new go to car shop.

Feb 06, 2024

Had my truck SRT 10 a mouse did a lot of damage! These guys are awesome YOU CANT BELIEVE HOW BAD BUTT THESE GUYS ARE LIKE TONY THE TIGER SAYS THERE GERAAAAAT THANK YOU GUYS!! Service was the BEST YOU YOU COULD ASK FOR!!!!!

Feb 06, 2024

Highly recommend going here for all you automotive repair needs. Bobby is the best!

Feb 06, 2024

Honest, friendly always a good job. Have use them for years and years. Only place I would take my cars.

Feb 06, 2024

Hope this helps anybody out but these guys has been amazing been very honest and upfront does not overcharge or rip you off been very respectful will start taking my vehicles here

Feb 06, 2024

I have been going here for years, and have always been very happy. I trust them 100%. They are always willing to answer questions, and explain options and cost.

Feb 06, 2024

I went to get my Toyota checked because my car was turning over and they told me “it’s normal for old Toyotas”. I asked them to still check it, they charged me for a checkup but they obviously didn’t actual do it since there is still corrosion on the battery. I am now sitting here while it is not turning on knowing it could have been avoided if they actually did their job. They treated me like I was an idiot which is funny considering they are the reason I’m in this position in the first time place. Do not come here. Especially if you’re a girl.

Feb 06, 2024

I've used this shop for years. The prices are fair and the broken items stayed fixed.

Feb 06, 2024

Mechanics are the worst they can take advantage of you without any consequence. Not a good experience at all. Be careful, especially if you’re woman.

Feb 06, 2024

buick encore 2018 idling rough and stalling out on occasion. did some research on the code and found people were getting the entire turbo replaced. these guys found the real problem on the same day I brought in the car. repair was much cheaper than turbo replacement and vehicle has been running smooth as can be with no light for a few weeks now. looks like they know their stuff here and saved us a lot of money. thanks j & m!

Feb 06, 2024

front desk dude was super rude.

Feb 06, 2024

these guys are so quick and efficient and very fair pricing!