J A Auto Repair
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Review highlights
"Very hard workers, family oriented, quick, efficient. Went above and beyond. Thank you J&A"
"Great people, great service, gets the job done no matter what."
"They cannot be trusted, never bring your car to this place ever!"
Overview
Categories
Auto repair shop
Directions
2609 Richmond Hwy
Richmond, VA, 23234
Phone number
Call: (804) 691-7778Website
N/A
Hours
Sunday
Closed
Monday
10:00 AM - 9:00 PM
Tuesday
10:00 AM - 9:00 PM
Wednesday
10:00 AM - 9:00 PM
Thursday
10:00 AM - 9:00 PM
Friday
10:00 AM - 9:00 PM
Saturday
10:00 AM - 9:00 PM
Reviews (31)
Jan 07, 2025
They NEVER know what they are doing. Do not take your vehicle there even if it breaks down in front of their shop.
Nov 07, 2024
They are they worst. They customer service stinks the woman in the office is nasty in the way she speaks to customers. The work is mediocre and they hold your vehicle hostage only to try to charge you for work that wasn鈥檛 originally needed.
May 07, 2024
Es un exelente taller de mec谩nica, estoy encantado
May 07, 2024
Excelente servicio y atenci贸n lo recomiendo
May 07, 2024
Son muy profesionales en reparaci贸n de todo tipo de veh铆culos nosotros los visitamos por problemas mec谩nicos o por mantenimiento y lo que me gusta es su eficiencia y rapidez en encontrar el problema y darle soluci贸n inmediata y los precios son los m谩s accesibles
May 07, 2024
Tienen una excelente atenci贸n y servicio en este taller, lo recomiendo mucho
May 07, 2024
Worst place to get your vehicle repaired. They will tell you it鈥檚 one issue after you pay they tell you it鈥檚 something else forcing you to pay them for another service when they are the ones that misdiagnosed the issue. They cannot be trusted, never bring your car to this place ever!
May 07, 2024
buen servicio y buena atenci贸n se los recomiendo
Feb 07, 2024
Bad Business. Very Unprofessional !!
Feb 07, 2024
Horrible service, I do not recommend this business to anyone
Feb 07, 2024
Poor customer service
Feb 07, 2024
Terrible experience and my car still has the same problem!
Feb 07, 2024
This is THE WORST shop I ever did business with. In time of economic inflation most of us don鈥檛 have money to give away. Or be cheated out of! Would not recommend this place.
Feb 07, 2024
Very unprofessional. And horrible customer service.
Feb 07, 2024
Worst service ever wouldn't recommend them to anybody...
Feb 07, 2024
very unprofessional.. 0/10 do not recommend
Feb 07, 2024
Excelente servicio se los recomiendo
Feb 07, 2024
Exelente servicios y muy puntuales en su trabajo quede a gusto con mi trabajo se los recomiendo.
Feb 07, 2024
I have been using JA auto for the last 4 years and have always been treated fairly. I would definitely recommend...
Feb 07, 2024
I highly recommend. They were quick, communicative and had very good service.
Feb 07, 2024
Los mejores
Feb 07, 2024
Pues qu茅 hay muy buena atenci贸n al cliente, y los due帽os son muy especiales siempre que llego me atienden bien se los recomiendo mucho.
Feb 07, 2024
Reasonable prices and great service! I definitely recommend you to service your car with them
Feb 07, 2024
Se los recomiendo excelente servicio
Feb 07, 2024
Tengo 7 a帽os de visitar ese taller nunca e tenido problema los due帽os de ese lugar son muy amable por que tratan de da帽ar su imagen son lindas personas.
Feb 07, 2024
They are very professtional i recoment 100%
Feb 07, 2024
They were so fast and efficient! The kindest shop I鈥檝e been to thus far. I got my breaks replaced and I was out of there in less than an hour. I highly recommend them!
Feb 07, 2024
This company told me they were looking for a motor for me and then when I called to check on the status. Stated that they was charging me $45 a day for an abandonment fee. It's so sad how people try to get over on black people. Please take your money else where. In response to her reply: the car was sent there in December to do a warranty claim. Unfortunately the warranty did not cover the repairs. What mechanic shop you know charges you $500 - $1300 for diagnostic fee. The range of prices is because she changed the price three times. Who in the hell charges $500 for a diagnostic fee that wasn鈥檛 discussed in the beginning? Also, she texted me one time and we talked after that. So, no you did not call multiple times. She wanted me to give her $1700 cash deposit to fix the car without a receipt. Her receipt is a word document with no letterhead. I offered to pay via cash app, cashier check, etc to have proof I paid her to fix the car, but no the scammer wanted cash. Now she is refusing to provide a first and last name so I can resolve this matter in court. SO VIP BLACK MEMBERS PLEASE GO SOMEWHERE ELSE.
Feb 07, 2024
Very hard workers, family oriented, quick, efficient. Went above and beyond. Thank you J&A
Feb 07, 2024
Wow! Speedy and reliable service at great service with hours to 9pm for pick up. Also offer Koalafi financing! Recommended! Y hablan Espanol 馃槉
Feb 07, 2023
Did a GREAT job on the box truck! Highly recommend them. Very nice people.