Imperial Auto Repair
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Review highlights
"I have been going to Craig for 10 years. He has always treated me with respect. He always calls with accurate quotes before doing the work. He never sneaks in extras or …"
"Good work, excellent service and friendly staff at very reasonable prices!"
"The mechanic told me Craig was at home but he said to charge me $40."
Overview
Categories
Auto repair shop, Transmission shop
Directions
260 S Alma School Rd #111
Mesa, AZ, 85210
Phone number
Call: (480) 644-1184Website
N/A
Hours
Sunday
Closed
Monday
8:00 AM - 6:00 PM
Tuesday
8:00 AM - 6:00 PM
Wednesday
8:00 AM - 6:00 PM
Thursday
8:00 AM - 6:00 PM
Friday
8:00 AM - 6:00 PM
Saturday
Closed
Reviews (28)
Jan 09, 2025
Great prices, great service 👍
Jan 06, 2025
Excellent Mechanic, Honest prices. My car was over heating, and they pinpointed the issue and fixed it in a timely manner.
Oct 06, 2024
I have been going to Craig for 10 years. He has always treated me with respect. He always calls with accurate quotes before doing the work. He never sneaks in extras or misleads me or my family about pricing. He fully honored his warranty on a refurbished transmission he hunted down for me when I was in dire straits. I moved 25 miles away and still won't go anywhere else to get my vehicles fixed. He has forever earned my loyalty.
Sep 06, 2024
Crag and the entire staff at imperial are hand down the best. I would definitely recommend trustworthy work at a reasonable price!
Aug 06, 2024
Straight up and fair! Been a customer for a minimum of 6 years
Jul 06, 2024
The day before I was leaving for a trip, on a Friday, I discovered there was an issue with my truck. Craig and his mechanic,s got it in the first thing Thursdays and found out it was the torque converter. They were able to get the part and do the repairs the same day, so I could still make my trip. Fantastic job, very resonable, and great service. I would absolutely recommend Imperial, Craig and his crew. Thanks
Jun 06, 2024
Quality work for a fair price!
Feb 06, 2024
10/10- Been coming here 5 years and it’s the ONLY shop I will take my cars to!! Literally have had to tow my cars many times to the shop and it’s always worth it every time. Trustworthy, quality, affordable, and reliable!
Feb 06, 2024
Absolutely great; honest, accurate, fair, excellent work. Would recommend them to anyone anytime!
Feb 06, 2024
Great service. Great prices.
Feb 06, 2024
These guys were amazing. I was in the area from a different part of Phoenix and needed some help. They squeezed me in and have me a GREAT deal! I cannot emphasize enough what a great deal they gave me while still doing quality work!!!
Feb 06, 2024
They were awesome. Great pricing and service. Very happy
Feb 06, 2024
Very communicative, prices are good, work is excellent and turn around time amazing! Craig and the staff are pros.
Feb 06, 2023
I've been taking my vehicles here for nearly 20 years now, Craig and his team are friendly and easy to work with. I highly recommend Imperial Auto.
Feb 06, 2022
Got a courtesy ride home. Repair ac in just a few hours, very satisfied with one year warranty. Can't see from the street ! Business should have signage or warn customers as Alma School is all congested due to road work. But A+ service.
Feb 06, 2022
If you need a garage to get your car fixed then I would strongly suggest that you go here this place is awesome they fix what needs to be replaced and nothing else I have been going to this place for about 7 years and they are awesome
Feb 06, 2022
This shop is the works- dependable, reliable and affordable! I've been going here for now 5 years and still my number one choice for a shop!
Feb 06, 2022
Very nice and professional staff
Feb 06, 2021
Been a customer for about 2 years. Always happy with their customer service, transparency, and fair quotes on work.
Feb 06, 2021
Craig and the team at Imperial Auto are the best! Honest and fair priced, these guys do great work. I have taken all my vehicles there for almost about 8 years. Highly recommended!
Feb 06, 2021
Craig is awsome. Great pricing. The best
Feb 06, 2021
Excellent service reliable workers Cool owner
Feb 06, 2020
The pizza is delicious. The staff is always helpful. We got there at about 7:30 and were already eating by 8pm. Great atmosphere. The pizza is a bit more on the expensive side but its worth it when in Sedona.
Feb 06, 2020
Honest, old fashioned service done the right way! No hidden fees, upsales, money eager recommendations, guilt trips, hassels or sketchy gimmicks like 90% of other auto shops. I appreciate the way this business is run!
Feb 06, 2020
I am more than impressed. I was referred by another Customer because my Son was in need of a good Mechanic. He was beyond impressed by the service and price I was in need with my 2012 Chevy Camaro who gave me problems on my way to work. Craig took my Car in right away. I can’t tell you how happy i am. My Car is fixed and i saved a lot of Money by not taking it to Chevy. Professional Service and great customer Service. I am not taking my Car to Chevy ever again Kudos to Imperial Auto I wish I could give 10 stars
Feb 06, 2020
I waited a a few months to post but they did some great work. Reasonably priced and fast. They also were able to fully explain what I needed and why. I was also concerned with a hard idling engine and asked for a timing belt change but they refused and said it was the cheaper option of the engine mount. Earned my trust
Feb 06, 2020
There's no better place to take your vehicle than to Craig at Imperial. He's trustworthy, reliable, fast and always communicates clearly what needs to be done. The entire staff is extremely friendly, knowledgeable and helpful. I've been taking my cars to him since the early 2000's and will continue to do so....as soon as I get back. See you soon C.
Feb 06, 2020
These guys are excellent mechanics! I have over 135,000 mi. on my car and it runs great- all because of them! They are honest and upfront with you and their repair costs are reasonable. I've been with them for a few years now. I'm a 63 yr. old woman who can truly say to others " I have a great mechanic"! (That includes ALL the guys there!) They have never overcharged me either. Can you tell by now you should take your car there? :)