Honda Service Center
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Review highlights
"Quick service need for a tire while on the road; they got me inand out quickly with a minimum of time and trouble. Thank you!"
"Awesome honest people that will give you the best price and service in town!!!"
"We would highly recommend this group for automotive service needs."
Overview
Categories
Auto repair shop, Auto tune up service, Brake shop
Directions
109 Callahan Dr
Knoxville, TN, 37912
Phone number
Call: (865) 938-4222Website
View websiteAppointments
Book appointmentHours
Sunday
Closed
Monday
7:00 AM - 6:00 PM
Tuesday
7:00 AM - 6:00 PM
Wednesday
7:00 AM - 6:00 PM
Thursday
7:00 AM - 6:00 PM
Friday
7:00 AM - 6:00 PM
Saturday
8:00 AM - 5:00 PM
Description
At Rusty Wallace Honda, we have a team with years of experience who is committed to helping you find the Honda you've been looking for. We take great pride in serving East Tennessee, and we are ready to help match our neighbors with their next car and help you keep it running with a little help from our expert team of service technicians. Stop by today to check out our current inventory and experience working with a dealership you can trust!
Reviews (20)
Jan 17, 2025
Bought my HRV here and on its second oil change. First of all, they do not clean your car after the oil change and beware - my paperwork shows they drained and filled my washer fluid - which was a lie! I will not be taking my nice new car back here for service and be lied to!
Jan 07, 2025
Fast and great service personnel.
Jan 07, 2025
Update to my review: I no longer work with Luis. Still a little inconvenient that you can't schedule appointments online (you can but it doesn't actually sync to their calendars so nobody knows you have an appointment unless you call). Randy and Lisa are great and are my go-to service advisors. Wendy is pretty good too. Definitely an improvement from my previous 1 star experience and I may update down the road if they keep up the positive changes!
Mar 07, 2024
Honestly, much better service than I expected! I was told about 90 minutes to work on my car, and I wasn't even there a full hour before I was out the door and on my way!
Feb 07, 2024
As always amazing.
Feb 07, 2024
Great customer service and great quality for car services.
Feb 07, 2024
Great food and service. Prices are reasonable
Feb 07, 2024
Great place to get service for your Honda. Wendy and Steve Cox were very helpful trying to resolve my issue. Highly recommended!
Feb 07, 2024
It took a while...always does. But,I feel confident in their taking care of my wife's Civic. 11 yrs and counting.
Feb 07, 2024
Nice people fairly quick easy
Feb 07, 2024
They are great to us been with them for 25 yrs
Feb 07, 2024
Very nice and informative. See Steve. He was great
Feb 07, 2023
Attentive and efficient
Feb 07, 2023
Good service but always very busy. It probably won't be a quick visit. Friendly people
Feb 07, 2023
Great staff . Nice waiting area.
Feb 07, 2022
I've taken my Hondas to Rusty Wallace for years. The service team has always been courteous & kind enough to answer all my questions. When I leave I'm confident my car has been well taken care of & I can drive with confidence.
Feb 07, 2022
It was a real good experience friendly staff helpful and it didn't take very long so I enjoyed it
Feb 07, 2022
My first time using the service department and I was very impressed. Very friendly and great customer service. I look forward to my next visit. Thank you Jay for taking great care of me!!
Feb 07, 2022
Very nice associates. Everyone is very helpful. Nice area to wait while repairs are done. Snacks and drinks for all.
Feb 07, 2020
Un buen servicio y atención al cliente