Honda Service
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Review highlights
"Car lock service department is awesome!! They worked with me to find the best price on new tires. Everyone was extremely polite. Thank you for all your help!!"
"Clean facility, friendly staff, free popcorn while you wait for service."
"Awesome place and people, the service dept are the best."
Overview
Categories
Auto repair shop, Brake shop, Oil change service
Directions
1813 Ensley Ave
Birmingham, AL, 35218
Phone number
Call: (205) 949-5471Website
View websiteHours
Sunday
Closed
Monday
7:30 AM - 6:00 PM
Tuesday
7:30 AM - 6:00 PM
Wednesday
7:30 AM - 6:00 PM
Thursday
7:30 AM - 6:00 PM
Friday
7:30 AM - 6:00 PM
Saturday
8:00 AM - 2:00 PM
Description
At Carlock Honda, we carry a large selection of the latest Honda models as well as a selection of pre-owned and certified pre-owned vehicles. All our certified pre-owned vehicles undergo a rigorous inspection and come with a limited warranty. Beyond our wide selection, we strive to ensure that you receive the best possible service. Our highly qualified and extensively trained staff is here to assist you throughout your vehicle purchase, from our knowledgeable sales team who is here to answer any questions, to our friendly financing department that is ready to help you find the perfect financing solution.
Reviews (22)
Feb 06, 2024
Not good
Feb 06, 2023
Bad very bad
Feb 06, 2023
Can trust this local car service. Had my car inspected earlier then requested specific service. They passed.
Feb 06, 2023
Fixed my AC in my Honda
Feb 06, 2023
No longer freeway honda.. not the same service
Feb 06, 2023
Service is TRASH. Took my 2000 Honda Civic to get a master cylinder replaced and they wouldn’t do it saying they didn’t want to brake something else. What does that even mean.??????
Feb 06, 2023
They need some updated phone numbers. I got my accord from them in 2018. They services were great until about 1 year go....Nobody knows anything and they send you around the world before you talk to the right person. The Customer service representative act as if they don't want to be at work. Before you can finish your question, they transfer you and it's the wrong department.
Feb 06, 2022
Mamatee was amazing! She took care of all of our needs at Freeway Honda today. Thank you 😊 for exceptional customer service and your sales experience.
Feb 06, 2022
Saleperson was very knowledgeable.
Feb 06, 2022
Terri Mama T Wilks over at Freeway Honda helped my husband and I out. She was very nice and sweet. The customer service was great.
Feb 06, 2022
The first to call me back. The first to gain my business. Was treated with professional and courteous staff throughout the entire process.
Feb 06, 2022
Trey was so nice and patient and the rest of the staff was excellent also. Found my perfect replacement ve6
Feb 06, 2021
Fast and efficient
Feb 06, 2021
Freeway did outstanding job with repairs
Feb 06, 2021
Good dependable service for your Honda.
Feb 06, 2021
Had a great experience here. Anyone looking for a vehicle come down and ask for Frank.
Feb 06, 2021
Had some issues with our used Honda. Mama T Wilks. Had introduced herself to my wife and I, we were hoping on to trade in our used Honda. But with the problems found due to an accident the vehicle was in and waiting to see if insurance company will total the vehicle. It just wasn't the right time to Buy for us. But with the great help from Mama T we will be back to see about getting ourselves into that nice new/ used Honda Pilot Touring.
Feb 06, 2021
I had taken my used Honda to get an inspection done on some noises I was hearing. Come to find out it was damage caused from car accident my vehicle was in. Terri " Mama T " Wilks had come around to check on us to see if there was anything she could help us with, and we had confided in her about our accident and how a repair may have been over looked. She had really tried her hardest to help us find a new car. But we were not financially prepared at the time due to that we are holding out to see if our Insurance may total my car. But, WOW. SERVICE. She had done an awesome job on getting us approved and looking for the right car for us. Believe me when we know what is going to happen with my car, we will be back to hook up onto that Beautiful new 2019 ( new to me) Honda Pilot Touring. Way to GO MAMA T.
Feb 06, 2021
John Chisolm sold me a 2020 Honda Accord with all the trimmings. I was very pleased with his knowledge of the car. He gave me time to select what I wanted. In the end, I was highly satisfied with my service. If you need a car, you should definitely let him work for you. Ask for John Chisolm.
Feb 06, 2021
Service was performed in a courteous manner and very Professional.
Feb 06, 2021
The service and employees are nothing but the best. Especially the Receptionist
Feb 06, 2021
They work with you to get you into the car you want. Great customer service.