Hilliard Automotive

Feb 04, 2025

Delightful experience every time; every interaction with the front desk is efficient and pleasant - service is timely and done well.

Jan 23, 2025

I was pleased with the service I received!

Jan 23, 2025

Oil change was expensive, almost 100.00 seems excessive.

Jan 23, 2025

Very professional and little wait time.

Jan 16, 2025

Been bringing my car here for over 5 years. I trust them and they do a great job.

Jan 16, 2025

Great service. Got the job done and communicated clearly. Even bought me an Uber home when the work was going to take a couple of hours. Good thing I took that Uber because what was supposed to take 2 hours was 6 and half. My only criticism is that they could be more accurate in the estimate of how long work will take.

Jan 16, 2025

Hilliard auto is our go to for tires and vehicle service, we run 2 company trucks and 2 personal vehicles, they are always reasonably priced and honest, Omar has even talked me out of spending money when I didn’t need too!

Jan 16, 2025

Very great and professional work done Even when I complained at the end that the cost was a bit high, the price was reduced and that made such a better experience as well. Will continue to use this auto shop

Jan 06, 2025

Excellent service, staff are knowledgeable, I will be doing business in the future

Jan 06, 2025

Hilliard is the only place I trust with my Rig. I love my truck so much and with over 200K miles, it needs tender love and care. I trust these guys because they always tell it to me straight and if work is truly needed, give me a FAIR deal.

Jan 06, 2025

I am beyond frustrated with this mechanic. I went in for a simple oil change, and immediately after driving home, my brakes started making a roaring sound—something that wasn’t happening before. The next morning, I woke up to find my car leaking oil, which was never an issue before. I brought the car back to them and explained everything, but after nearly two full days with no communication, I had to call myself. They told me they’d have an update in 20 minutes and that it would be ready by then. Instead, I received an estimate for over $1,000 worth of repairs. Keep in mind, I explained the oil wasn’t leaking before the service, but they just kept insisting it was a “broken cover.” They didn’t even seem to consider that their oil change might have caused the problem. What’s worse is they weren’t even willing to take responsibility for any of it, only agreeing to cover a small part of the repairs—yet that still wouldn't fully resolve the leak. This place used to be amazing; I’ve recommended them to so many people because of their great customer service and unbeatable prices. But I just can’t see myself coming back after this.

Jan 06, 2025

I will never have my vehicle serviced here again after what happened to my daughter and her horrible experience with this company which could have host her much more than money, but her life as well. Approximately two weeks ago, my daughter was scheduled to have her vehicle serviced for breaks,but a few days after she began to hear noise, which was alarming to her. She then noticed Hilliard Automotives and stated she wanted to bring it back in to find out what the noise was. They told her they test drove the car and didn’t hear anything that everything was fine. So, my daughter left Hilliard Automotive and took the car to another mechanic shop because she could still hear the noise, heck I could hear the noise from her car when she drove off from my house, so I followed her to the other mechanic shop. We both arrived to the shop to check her breaks and was told her breaks were on backwards and she also has two lug nuts missing from her tires. We were both shocked and grateful nothing happened to her while driving her car. So we went back to Hilliard Automotive with paperwork from the othe mechanic shop showing her breaks were on backwards and photoes of the lug nuts missed from her tires We spoke with the owner and he admitted her lug nuts from the tires were there, but yet he failed to notice my daughter that she was driving around with just 3 of the five lug nuts on her tires and apologized for the service she received, but at the same time my daughters life was at risk due to the negligence of his employee. We will not be returning. Not only did Hilliard Automotive loose my daughter as a custome, be they have lost the business of my household, that’s 3 vehicles. Never go there, it’s too risky PLEASE DONT DO IT

Jan 06, 2025

I've always had a positive experience at Hilliard Automotive.

Jan 06, 2025

We’ve been taking all of our vehicles to Hilliard Auto for years. Excellent service and very reasonable.

Dec 06, 2024

I can't recommend this shop enough. Not only is their work excellent but they really care about their customers. I've gone in for oil changes, full inspections, even had them go over my daughter's car after an accident to make sure she was safe to drive. They have my full trust that things are done right each visit!

Dec 06, 2024

I recently had my car serviced at Hilliard Automotive, and I couldn’t be happier with the experience! From start to finish, the team was professional, transparent, and genuinely cared about getting my car back on the road. They explained the issues in clear terms, gave me an upfront quote, and stuck to it without any surprise charges. The repair was done quickly and with great attention to detail – my car runs better than ever! I’m really grateful for their expertise and honesty. Highly recommend them to anyone looking for reliable and trustworthy service!

Dec 06, 2024

Replace my cars fuel pump and solved a lot of issues with the way it runs by doing this....did a wonderful job and did the annual inspection on it and even check the air in my tires....great job as always

Dec 06, 2024

Scheduled my state inspection and was completed in the same day.

Dec 06, 2024

They have repaired both vehicles to an excellent degree.

Dec 06, 2024

They were very professional. We'll be back again.

Dec 06, 2024

This place was very impressive. The people there were very friendly, knowledgeable and professional. I would definitely recommend this place if you care for your vehicle. I am sure I will use them again in the future.

Nov 06, 2024

Awesome shop always great customer service and support

Nov 06, 2024

I began using this auto shop for all my services in either 2019. It began with inspections and oil changes, and has grown to them handling axel and transmission repairs/cares. I have always received great customer service when coming into their establishment, these guys work hard to get cars in and out in a timely fashion. Their establishment is very clean, and even the bathroom is more clean than I anticipated due to it being in the actual shop part of the building. I believe they give the best reasonable prices for all repairs and services. It can be difficult to find a credible auto company that does not try to hit you over the head with prices. I'll remain a customer as long as the moral of the company does not change. Great business guys, keep it up!

Nov 06, 2024

These guys are the real deal. Not a bunch of crooks like the franchise places.

Nov 06, 2024

This place is very professional place. They care about the clients. I have found a place to take my truck…I will definitely be back…. Thanks…

Nov 06, 2024

Very friendly staff. I have always felt like they're looking out for me.

Nov 06, 2024

Very good service as always!!!

Oct 06, 2024

They do great work for even better prices. Always a quick turnaround from the drop off time to the completion of the work.