Hillcrest Auto Repair

Jan 17, 2025

The only place I'll go!

Jan 07, 2025

Very friendly and accommodating staff. They looked at my car same day without needing an appointment. I recommend this mechanic in Hillcrest / Mission Hills area.

Nov 07, 2024

Very trustworthy. They only perform the work that is needed. Even if I ask for something I think my car needs, I may be told I'm a little early and how long to wait. I've also been provided valuable advice regarding the maintenance of my car.

Aug 07, 2024

Love the wonderful — and reasonably priced — service. The people here have been servicing my families cars, both major and minor items, for about 15 years. Incredibly honest.

Jun 07, 2024

Honest and reliable. They don't try to sell me things I don't need and give me a heads up for things that I may need soon. Love this place!

May 07, 2024

5 star service!

May 07, 2024

I was referred to Quan from a friend who said Quan is ethical and a straight shooter. She’s been going to Quan for years. Prior to bringing my Honda truck here for service I was going to another auto shop down the road who always found 5+ things wrong with my 7 year old truck every time I took it in for an oil change. They would tell me I need to get these services or else my truck wouldn’t run properly, etc. I hate to admit that I gave them thousands of unnecessary dollars because I was naive and I trusted they were being honest. I showed Quan my truck report and what I was being told I needed, her team evaluated my truck, said all I need is a regular oil change and two new rear tires. She saved me $1500. Highly recommend especially if you’re not knowledgeable. You will not be taken advantage of here. Thank you Quan!

May 07, 2024

The lady in the front is rude.

Apr 07, 2024

An honest repair shop. Been going here for years with both personal and company vehicles. Fair prices, never try to upsell or push unnecessary repairs.

Apr 07, 2024

highly recommend, great service

Feb 07, 2024

False advertising they don’t do smog

Feb 07, 2024

Great prices, quality service and super fast turnaround time. Super lucky to have found these guys!

Feb 07, 2024

I brought my car in two days ago regarding my car stalling and not starting. The lady (I wish I knew her name) was very friendly and took the time to understand what was going on and took my keys. The issue I was having was not being showing up to her (which I had a feeling was gonna happen), but still wanted to figure out the issue. She then checked the codes and noticed my oxygen and knock back sensor was coming up but she knew that wasn’t what was wrong with my car. She then explained to me Hyundai has been having recalls on the knockback sensor and was calling them herself to figure out if I qualified for a recall (which I appreciated someone advocating for me). After a day and a half without my car she figured out it was probably my crank sensor and replaced it for around 100 dollars. I requested she also replaced my oxygen sensor and had an oil change done. After spending 430 dollars I was sent on my way the next day with my car sounding brand new. I am highly pleased with the services done and they have earned a customer for the remainder of my time that I am living in San Diego.

Feb 07, 2024

I have been coming here for about a year now and have received great service each time! Quan and her team are incredibly knowledgeable and took the time to explain everything to me in terms I could understand, making sure I was fully informed every step of the way. What really impressed me, however, was the way they went above and beyond to ensure my car was running at its best. They do a thorough inspection and always identify some other areas that needed attention. They walked me through all of my options and gave me their honest recommendations, which I truly appreciated. I can't recommend them highly enough!

Feb 07, 2024

I just talked to the person who answers phones here and they no longer do Smog Tests and Certification. I asked about exhaust repairs and was told that they don't do welding. Today's date is August 1, 2023.

Feb 07, 2024

Quick. Painless. Easy. Be aware - the turn in is right off the busy highway, so use caution. And if you want to head back toward downtown, you'll have to go pull a U-Turn when you're done as there's no left turn. These are not knocks on the service, just something to keep in mind as you're planning your day.

Feb 07, 2024

Second time I called. First time was 2 years ago. Same story, “ my smog technician passed away”! Hmmmmm?

Feb 07, 2024

The only mechanic I trust. The staff are always super friendly and I never leave feeling like I got taken advantage of for my naivety about cars. I had a quote from a mechanic near my home for $500 of surprise repairs. Took my car here to double check and they said (in my own words) that the part above the part the other mechanic wanted to replace had a leak that we would just need to monitor to see how bad it was. They topped off my fluids for $5.00. It ended up not being something that needed to be replaced and they saved me $495.00.

Feb 07, 2024

Amazing service and great competitive prices. I changed the lower control arms. :)

Feb 07, 2024

Best car service ever! I was able to come in 30 minutes before closing to replace my battery same day - appreciate this place!

Feb 07, 2024

Going here for decades, multiple family members and cars. Can’t find a more honest mechanic!

Feb 07, 2024

Hillcrest Smog Test no longer does smog checks.

Feb 07, 2024

Quan is the best - I love the staff, and the prices are great. Really lucky to have found this place!

Feb 07, 2023

Been going there for 35 years even though I moved 18 miles north of it 26 years ago. They kept all my records on their system, don't have to fill out forms, I just roll in there with my car and they do the rest. 15 Minutes later I roll out knowing the results are the best!

Feb 07, 2023

Best and most honest mechanic I’ve ever had. I moved a few miles away and got lazy, so I took my car to a different mechanic and immediately regret my decision. Since then, I will always bring my car here and will always highly recommend Hillcrest Smog Test & Auto Repair.

Feb 07, 2023

Great shop.Do what they have to do and COMMUNICATE with anything else..Fast,Friendly,and HONEST!

Feb 07, 2023

Honest, affordable, and friendly. Quan and the staff go above and beyond to deliver affordable repairs. Our water pump was on the way out, and rather than do the repairs themselves she suggested we check with the manufacturer’s warranty. Turns out it was covered and saved us a ton of money and hassle. They are the best out there!

Feb 07, 2023

The worst place ever To come and do your car or smog it the women very rude and disrespectful..never come to this place again,there’s places very nearby cheaper and nicer