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Hill Country Honda

5

4

3

2

1

4.4
(2,605 reviews)
Review highlights

"I had a recall repair made on my vehicle, it was easy to reach a service advisor to help over the phone. I was able to get an appointment for the next business day. The …"

"Clean area to sit and wait with many amenities, and very friendly staff."

"As a customer, I m expecting same service and same charge to all the customers."


Overview

Categories

Oil change service

Appointments

Book appointment

Hours

Sunday

Closed

Monday

7:00 AM - 9:00 PM

Tuesday

7:00 AM - 9:00 PM

Wednesday

7:00 AM - 9:00 PM

Thursday

7:00 AM - 9:00 PM

Friday

7:00 AM - 9:00 PM

Saturday

7:00 AM - 9:00 PM


Description

"Get More on 1604 at Hill Country Honda. Our dealership is a part of the local community and specializes in new and pre-owned cars, trucks, minivans, and SUVs from today's most popular brands. We have many vehicles to choose from, such as the Accord, Civic, CR-V, HR-V, Odyssey, Pilot, Passport, and Ridgeline. When you shop with us at Hill Country Honda near Alamo Ranch and Sea World on West 1604, we aim to meet each customer's needs. Whether for a new or used vehicle, we want you to feel comfortable throughout the process. Our friendly staff is here to help you whether you want a new Honda, need service on your current model, or want to upgrade your ride."


Reviews (35)

Feb 07, 2025

Service is excellent here- very professional and timely. The only thing is that it is hard to get a hold of them on the phone! But once you're there they do their job well.


Feb 07, 2025

It was a great experience, thanks to Tyler, he was courteous and answered all my questions.


Feb 06, 2025

Helpful and nice sales man Victor


Feb 06, 2025

Excellent Service! Very Professional


Feb 06, 2025

Had a wonderful experience with sales associate Vepkhvia Beridze. I purchased a certified used Honda Passport. It wasn’t originally the car I was looking for, but he was so well versed in speaking about this car he truly “sold” me on it. Went over every single feature in the car I was just totally impressed. Didn’t try to upsell me and was just a true pleasure to work with.


Feb 06, 2025

Overall great experience! Went in to look for a used vehicle and got exactly what I was looking for. Thank you to Emily Vu for helping me out through the entire process!


Feb 06, 2025

They always pay attention to details. Excellent service and customer service!


Feb 06, 2025

Went out of our way shop with this dealership, passing up several other Honda locations. We did most of the transaction online and I wasn't super impressed with the customer service of our salesperson and second guessed our purchase when I overheard another customer having issues with the service department while we were waiting for things to be finalized however I really wanted the color of the passport that they had so we continued. It was a brand-new vehicle so I didn't anticipate any issues. A few weeks after purchasing my husband noticed paint peeling by taillights. We drove again from Bulverde to have the service department take a look. We were told that it would take a little bit to get an answer back from Honda about fixing the problem. Honda agreed to the re-paint...Long story short we had to call in CONSTANTLY with being told that we would receive a call back and then would never receive a call. This went on for about 3 months before my husband contacted another local Honda dealership that not only took care of the problem and re-painted the vehicle but gave us a loaner car as well. Wish I would have listened to my instincts and made my purchase elsewhere.


Feb 05, 2025

Amazing help from Victor 10/10


Feb 05, 2025

I walked in not sure if I would be leaving with a car but Megan made it happen! She was an absolute rockstar and made sure all of my needs were met when finding the right car for me while keeping me in my budget.


Feb 04, 2025

Incredibly efficient and effective process from Ruben.


Feb 04, 2025

Stopped here to browse and will be back to finalise a purchase here in the near future. Reggie was very knowledgeable and easygoing. Definitely will be back


Feb 04, 2025

Rueben Cotton assisted us with our purchase. He was incredibly friendly, eager to help, extremely knowledgeable and patient. He made the entire experience seamless and stress-free! Due to our schedule, we made a few trips and he had everything ready for us, and we were in and out faster than we expected. It's clear he values his customers time and ensures they get exactly what they need. Highly recommend working with Rueben if you're in the market for a new vehicle.


Feb 03, 2025

Bought our van here and had a great experience. Came back to look for a truck. Was rushed into a used one and ended up backing out. Communication was poor, was the main reason we backed out but took a major credit hit because they checked so many banks to try to get the price we wanted. Was such a bad experience we found a new place to service our vehicles.


Feb 03, 2025

Experience at Hill Country Honda far exceeds services at other services that I have visited.


Feb 03, 2025

The people were very friendly and knowledgeable and caring to my needs


Feb 02, 2025

Damien was great. The guy who worked on my car did an amazing job. My 2014 feels brand new.


Feb 02, 2025

I bought my 22’ accord w warranty in October 24’ here we are in January 25’ with the headlight and taillight needing to be replaced for almost $3k due to water getting in the headlight how did that happen is probably due to the low quality build of this make, I wish I would’ve took my money to Toyota and got a Camry only 44k miles on car, Edit: they tired to charge me a $90 fee for inspection of the car they told me nothing about this fee until they were holding my key upon pick up, I did not pay it. Updated I pulled the original headlight I bought the car with to find out the headlight is cracked.


Feb 02, 2025

I purchased a Honda Pilot from Hill Country Honda in December and it was the easiest car purchase I have ever made. I originally went to another dealership and found what I wanted, but they were not willing to negotiate. I emailed an inquiry to Hill Country Honda and they came back with a price that I felt was very fair. When I visited HCH, I met with VEPO. Before I test drove the car, he educated me on the functionality of the car and I could tell he was very familiar with the vehicle. After the sale, the car was delivered to my home and Vepo called to make sure I was happy. He literally called me every week for the first month to see how things were going with the vehicle and if I had any questions or concerns. Hopefully I won’t be in the market for another car anytime soon, but if I am I would visit HCH and Vepo. He gives outstanding customer support!!


Feb 02, 2025

It was very good. No complaints at all!


Feb 02, 2025

Special shout out to Victor Vela who made all this work out! Also Enrique Perez for helping us. Justin and finance definitely had it all together as well. Thank you very much, we love our truck.


Feb 02, 2025

Such a great experience. Christian, Scott and Brian were awesome!


Feb 02, 2025

We had such a great experience. Reggie was an amazing sales man who worked with my needs to help me find the perfect car! He was friendly, understanding, and not pushy at all.


Feb 02, 2025

★★★★★ Excellent Service and Smooth Financing Process! I had an amazing experience at Hill Country Honda, thanks to Reggie! From the moment I walked in, he was friendly, professional, and genuinely interested in helping me find the right vehicle. He took the time to answer all my questions, made the process stress-free, and ensured I felt confident in my decision. The financing part was also fantastic, they worked with me to secure a great deal that fit my budget. I’m now in the process of finalizing my purchase, and I couldn’t be happier with how smooth and transparent everything has been. If you’re looking for a dealership that truly values its customers, I highly recommend stopping by and asking for Reggie—he’ll take great care of you!


Feb 01, 2025

Came in to inquire about a car I saw online an drive it. REGGIE COTTON was the sales person. What a great personality an he was very professional I’ll be back for the car!!


Feb 01, 2025

Great staff. Explained everything. Didn't try to upsale, just explained what was the manufacturers recommendations according to the age and mileage. Simple. Then you decide.


Feb 01, 2025

I had a great experience at this dealership! Reggie was very knowledgeable and helpful.


Feb 01, 2025

I had an awesome experience and awesome purchase. I want to thank my sales consultant Emily Vu and manager Jaime Anteola for making it happen. I am loving my new car and all the features it is equipped with. Emily was very knowledgeable in the product and made sure I understood it all. Thank you Hill Country Honda


Feb 01, 2025

I had an awesome experience with my car purchase! My salesperson, "Vepo" Beridze, is very knowledgeable and a very nice guy! If you're looking for a Honda, check out Hill Country Honda!


Feb 01, 2025

I had to change the windshield. Daniel was accommodating in coordinating with my insurance and getting set up so that I had everything taken care of in one visit. For my other visit, I went to fix an open recall. I was out of there in under 2 hours. The lounge was comfy and the work they did was prompt. I was attended by Zach, he was clear with instructions and quick.


Feb 01, 2025

Jaime, at Hill Country Honda, was great! No pressure, great personality, very relaxed experience.


Feb 01, 2025

Lee Chavez was the best! I would recommend him to my family and friends! Very respectful and helpful!


Feb 01, 2025

My husband and I had a great experience with Vepo! He’s very knowledgeable and kind. The only reason we’re giving 4 stars instead of 5 is because it took longer than expected to get into the finance office. Overall we had a great experience with Vepo and would definitely recommend him!


Feb 01, 2025

The salesman Reggie is a very knowledgeable ,helpful , good people skills and follow ups with his customers either customers just shopping around for a car or has purchased a car now that’s great customer service R.M.


Feb 01, 2025

Very customer friendly my cousin Reggie Cotton referred me here to purchase a care and looking to buy here in a few days.