Help Car
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Review highlights
"… different cars for me, and have done an exceptional job. Both cars were foreign. And their price point can't be beat. I'm more than pleased with the service they provide."
"Fixed my wheels, fair prices, prompt, doesn’t give run around."
"There is no clear rate are prices for the work done."
Overview
Categories
Auto repair shop
Directions
1601 Innes Ave
San Francisco, CA, 94124
Phone number
Call: +1 415-648-6111Website
N/A
Hours
Sunday
Closed
Monday
7:30 AM - 6:30 PM
Tuesday
7:30 AM - 6:30 PM
Wednesday
7:30 AM - 6:30 PM
Thursday
7:30 AM - 6:30 PM
Friday
7:30 AM - 6:30 PM
Saturday
7:30 AM - 6:30 PM
Reviews (33)
Jan 24, 2025
Giovanni is honest. I have nothing but good things to say about this place. I've brought my vehicles here for years. Top quality work!
Jan 24, 2025
If I could I would give this shop no stars! Very poor costumer service. Very rude & just rips people off. Try charging me over 2000 to change my alternator and battery. My car was there for over 5 days and I took it and found someone to do it in one day smh. Don’t come here
Oct 07, 2024
Overall, the value u pay is good, but Giovanni customer service is poor. His mouth is very disrespectful, and he won't have any blessings. Make sure you get a receipt he makes a lot of mistakes and is money hungry he also has you ordering parts you don't need and never wants to take accountability for his action my car ended up being there for 6 months for a brake booster and rack opinion I never even needed a brake booster the noise that my car was making was a leaking turbo not a brake booster and my car haven't been right since
Aug 07, 2024
I thought I purchased a new tire, but come to find out, it was used when I returned to the shop & spoke to the owner. He started yelling, cursing me out using vigor language, like I was a man. I don't recommend this shop, very rude, disrespectful, and unprofessional individual. Also DID NOT GET MY TIRE REPLACE. MAKE SURE TO GET YOUR RECEIPT
Jul 07, 2024
Quick and instant service upon arrival. Much appreciated.
Jul 07, 2024
So rude on professional workers I call them do you have that size of tire they say they have and I drive 15 miles and I went to the shop I wait 20 minutes and that guys say we are out I am sorry that’s do crazy
Jun 07, 2024
Ladies! Please go see Giovanni for all your car needs! Him and his team are great
May 07, 2024
Help Car is a GOD SEND for motorist like myself,who appreciate the thoughtful/ very EXPERIENCED EMPLOYEES that work at HELP CAR.PATRONIZE THIS BUSINESS!!
May 07, 2024
Took care of my car trouble. Explained everything and all possibilities.
Apr 07, 2024
Muy buena recomendación , atención amable y buen servicio
Feb 07, 2024
2008 Audi A3 3.2. Called on Saturday afternoon. Fast friendly and reasonable. I have a new favorite shop!
Feb 07, 2024
A friendly shop that's bailed me out a good number of times. From flat tires, a new car battery, to an air top off, Help Car has been there in a flash.
Feb 07, 2024
Checked tire pressure
Feb 07, 2024
Crazy price for just oil change~~ The worst experience ever in California ~~ Strongly not to go for any services
Feb 07, 2024
Fast and convenient. Really liked the place
Feb 07, 2024
Fixed my wheels, fair prices, prompt, doesn’t give run around.
Feb 07, 2024
Great service hallways
Feb 07, 2024
If I could Move this business off this block. I would ASAP. Fix my tire Didn't put back the air cap for the tire and lost my lock for my rim. I was told can't find it and too bad. VERY RUDE & DISRESPECTFUL. Don't waste your time Next time will go to infinity dealer. ZERO STARS .......
Feb 07, 2024
Me encanta es al único lugar que llevo mi carro, los muchachos son muy atentos y siempre me entregan mi carro al 100% recomendado el mejor taller de San Francisco 😊😊🇬🇹🇬🇹🇬🇹
Feb 07, 2024
NO LO RECOMIENDO PARA NADA !!! El dueño de ese lugar No es una persona honesta !!! Yo le lleve mi camioneta para que la reparara y EL DUEÑO dijo que el costo eran $4000. ! Le dije que estaba bien y le dejé mi camioneta Para ser exacta un día Miércoles la dejé en su negocio me dijo que para más tardar el sábado lo tenía listo , pues pasaron los días y dijo que no estaba lista fui para la otra semana el día Miércoles y no la tenía lista !!! le dije que como no la tenía lista todavía me moleste pero cuando la vi ya la había desmontado toda le quito muchas partes le dije que por que ? y el Dueño me dijo que según le salió otra falla le dije que no que me debió de avisar antes de hacerlo por que ahora quería que yo le pagara $2500 más ! ósea $6500 en total por el trabajo no le dije que no le hiciera nada estaba muy molesta y según el que lo tenía que hacer por que después si se dañaba qué el no se hacía responsable . Me moleste tanto tanto ! Entonces el me dijo que le tenía que pagar cuando no autorice nada más ! y se puso muy pesado y grosero dijo que no me daría mi camioneta ! que le tenía que pagar pues me cobró lo que quiso ! y se tardo 2 semanas por un trabajo de 3 días ! Pésimo Pésimo servicio Por que desmontan todo el Auto para hacerte creer y pagar lo que el dueño quiere que le pagues ! Y mi camioneta no quedó bien ala semana volvió a fallar la tuve que llevar a otro lado después por que El DUEÑO no se hace responsable. Te da mil excusas para volver a cobrar ! se supone que un trabajo tan caro tiene que tener garantía verdad . Pues tuve que llevarla a otro taller después así que pónganse listos que esté aprovechando es listo solamente para robar 😤
Feb 07, 2024
No lo recomiendo mi carro no quedó bien mal servicio
Feb 07, 2024
The worst worker .every time visit to fix the tire he tell me buy new one .I went to another place they fixed it .
Feb 07, 2024
They are very helpful 🙂
Feb 07, 2024
They did a great job on my 2004 X5 that had an oil pan leak. Was done in one day. Still no issues. Took my second bmw sedan to Giovanni to help replace the sports suspension that everyone wanted 4k+ to complete. I purchased the equipment myself and had Help Car install it. The car has never felt better. These Guys do an amazing job everytime.
Feb 07, 2024
They were able to plug the tire for 20.00.
Feb 07, 2024
👎👎👎👎👎👎👎👎
Feb 07, 2023
Giovanni and his team, keep my car running smooth, I always go to them for oil changes, new tires and brakes. I’m happy to support this local business, because their pricing is fair, and their service is fast. As a woman, It’s hard to find a company you can trust. Help Car is the best!!
Feb 07, 2023
Good work horrible attitude
Feb 07, 2023
Great place
Feb 07, 2023
Great place to buy new/used tires
Feb 07, 2023
I’m not sure who I talked to. Don’t question their work or they’ll give you attitude. Customer service could be better. They tell you they did work but when you ask for proof they just walk away and ignore you.
Feb 07, 2023
Nice place !!
Feb 07, 2023
They come through when I need them