Hailey Import Service

Nov 06, 2024

Came here once for a checkup and loved the attitude and the customer service. Definitely will come back for all my service needs.

Nov 06, 2024

Great shop super knowledgeable and honest.

Nov 06, 2024

Hailey’s Import is hands down the most honest mechanics I have ever dealt with. They are upfront, with cost and top notch service!! Volvo’s are their specialty. Give them a call today!! Customer Service top notch!!

Sep 06, 2024

Reliable, honest and helpful. Used several times for my Subaru and would highly recommend

Aug 06, 2024

Excellent service! Knew exactly what the issue was.

Aug 06, 2024

Friendly knowledgeable staff. Work performed in timely manner. Highly recommended. :)

Aug 06, 2024

Honest experts who provided us with all our options for a blown transmission on our subaru.

Jul 06, 2024

Great Services A+ communication. They worked on my wife's 2020 Legacy sport tune up and the now the car feels great. Thank you

May 06, 2024

I had an issue with my Key Fob, Mitchel helped me get it back up and working again. Definitely a great place to bring your Volvo or Subaru.

Apr 06, 2024

The people here are amazing! I had a really bad experience at another shop (Callahans) and Hailey’s Import helped resolve the issue and gave me a clean bill of health for my vehicle. I couldn’t be more pleased with the customer service of this shop, not to mention the outstanding detail they used to make sure my vehicle was working properly.

Mar 06, 2024

Very friendly and helpful Staff. They know their stuff and are very professional.

Feb 06, 2024

Outstanding team of pros. Highly skilled and knowledgeable. I will no longer take my caR anywhere else. A+++++++++ repairs on my Volvo.

Feb 06, 2024

We have been customers of Hailey Import Service for a number of years. When we purchased a new Volvo, our service was under warranty at another location so Hailey did not service this vehicle during the warranty time frame. That period of several years ended and one morning when our vehicle would not start we contacted AAA. A helpful neighbor who showed up recommended we try a service station nearby. Well after several episodes of wrong diagnoses and utter exasperation with multiple battery jumpstarts, we returned to Hailey. Mitchel and Devin came to our rescue! Their professional manner and ultimate skills were used to help us get on the right track. We can now feel confident we will not be needing AAA or a neighbor's assistance for quite some time. Thank you Mitchel and Devin for your patience and your determination to be sure we "seniors" would not be let down in our travels. If there had been 10 stars, we would have gladly given them to you both! The Bullocks

Feb 06, 2024

We have used Hailey for years. They are highly knowledgeable and extremely trustworthy. We even trust them to service our daughter's car. If you need service on your Volvo or Subaru there is not a better option in Greensboro!

Feb 06, 2024

nice folks! very helpful

Feb 06, 2024

Car would not start, had it towed to Haileys and guys diagnosed the problems and fixed the vehicle. Car is running great. Will take it back for regular maintenance. Definitely recommend these guys.

Feb 06, 2024

Great service and honest quotes/evaluations. Highly recommend.

Feb 06, 2024

Honest and forthright

Feb 06, 2024

I cannot recommend this shop enough. I previously had a bad time with a shop near Raleigh fixing AC on my S60R and called these guys up to see if they could help. Immediately, I felt comfortable that they knew these cars and I took the hour plus trip out to them. They did fantastic work, Thomas especially knows these cars inside and out. The pricing was more than fair and they really went above and beyond to fix the issue and install some goodies along the way. I even found Thomas buffing the car when I arrived to pick it up. Big shout-out to Devin and Mitch as well, who spent a lot of time doing extensive diagnosis of the AC system, well beyond what I would think a normal shop would do. Thanks again fellas!

Feb 06, 2024

I took my Subaru here and these guys are honest, professional, and knowledgeable. I recently traded in my car for another Subaru and was pleasantly surprised to see the maintenance done here was reported to Carfax. Will be taking my new Subaru here as well.

Feb 06, 2024

These guys are awesome. They repaired the top on my C70. Replaced the timing belt and all maintenance. I would not take my Volvo anywhere else!

Feb 06, 2024

These guys are true automotive repair experts. They specialize in Subaru and Volvo. They are very friendly and easy to talk to and value their customers.

Feb 06, 2024

To make a long story short, a shop in SC did some work on my S40 that resulted in an SRS Airbag light being left on. After 5 years of several unsuccessful attempts with different shops I ended up moving out here and my dad found Hailey’s. I’m very particular with my car and who I let work with it, especially after my experience in SC, but they got my car in quickly and from that point on I cannot say enough good things about these guys or their furr babies at the desk! Not only were they willing and able to fix my SRS code (unlike any other shop I had reached out to), but we asked them to look over the car as I recently had to replace the motor due to the same shop that caused the SRS issue. They called back with a short list of things they found. Some urgent, some not. They never tried to pressure us into anything. They simply explained what our options were and let us decide. The communication was honestly the best I’ve ever had from a shop. Everybody was super friendly and knowledgable. I never once felt like they were just trying to get more money out of us. I will not let anybody else in Greensboro touch my Volvo. My partner drives a Subaru and after our experience, Hailey’s is the only shop it will be going to as well!

Feb 06, 2023

Awesome service, straight forward and honest. Good shops are hard to find and this is definitely a good one

Feb 06, 2023

Excellent people work there and definitely cheaper than volvo dealer. Great service and highly recommend!

Feb 06, 2023

Hailey's has serviced both a Volvo and Subaru for us in the past. Unfortunately (for me) I no longer own either, but Hailey's always did a great job for a reasonable price when I did take those cars to them. Additionally, they were extremely knowledgeable and very honest in their assessment of what was needed. Highly recommended.

Feb 06, 2023

Honest, knowledgeable business.

Feb 06, 2023

I came to Hailey's after my Volvo dealer quoted $1,800 for electrical work to remedy a battery drsin. Hailey's diagnosed the issue as a simple bad battery, and installed a new battery, The sort of excellent customer service that is the trademark of an honest effective garage. They now take excellent care of both my Volvos. Great people, effdctive and cost conscious. 5 stars for sure.

Feb 06, 2023

Mitchell is awesome.

Feb 06, 2023

My new mechanics to go to. Honest and trustworthy.

Feb 06, 2023

These guys do a great job.

Feb 06, 2023

Went to change the transmission fluid, they did a great job and really solved the problem !