Griffin Tire & Auto - Brookshire Blvd

Feb 06, 2025

Great work and advise the necessary information

Feb 05, 2025

Have a four wheel alignment done. The staff was great. Skip made you feel right at home while waiting.

Feb 05, 2025

I have been coming to this place for about 2 years I am very satisfied with the service. Thank you soo much.

Jan 30, 2025

Great service!

Jan 30, 2025

I have the highest rating of the service I’ve received at Griffin Tire. Their head mechanic is very competent and honest with diagnose of problems with your automobile.

Jan 30, 2025

Super friendly! Quick and reliable service!

Jan 30, 2025

Very professional, well organized. I Like how the office manager kept me informed concerning the maintenance of my vehicle. 😁

Jan 30, 2025

Very professional,treat customers with respect.

Jan 16, 2025

I’ve been bringing my car to Griffin Tire on Brookshire for over a year, and I can confidently say they are one of the best auto shops I’ve ever worked with. Every interaction I’ve had with their team has been exceptional—they are professional, knowledgeable, and genuinely kind. What sets them apart is their commitment to going the extra mile. Recently, I had an issue with my check engine light. They took the time to diagnose the problem, resolved it quickly, and ensured my car was back in top shape. Their willingness to help, even with small concerns, shows their dedication to customer service. I highly recommend this auto shop to anyone looking for honest, reliable, and outstanding service. The staff here have truly been one of a kind, their kindness, and non-judgment/non-price gouging keeps me coming back. Sincerely, Woman who tries her best to describe what's going on with her car, but sometimes the terminology just isn't there.

Jan 16, 2025

Perfect repair as tire work shop automotive end now!?

Jan 09, 2025

Great service. Very friendly and fast. Thank you!

Jan 09, 2025

Quick service, friendly, cost was lower than expected, and close to where I live.

Jan 06, 2025

Always do a great job on short notice.

Jan 06, 2025

Griffin Tire never disappoints. I went in for a DMV inspection. They took me right on time. Very friendly and professional. I have also had tuneups there and have purchased tires (they researched to get me the best deal) I highly recommend!!

Jan 06, 2025

KB did a great job assisting with me with the purchase of new tires. Great prices, clean waiting area & restrooms. Friendly staff highly recommed.

Jan 06, 2025

They are professional and friendly. This is a can-do group starting with the office scheduler - thank you!

Dec 06, 2024

Friendly service manager and helpful mechanic

Dec 06, 2024

Highly impressed. All the people I dealt with were pleasant and professional. Great service and reasonable prices.

Dec 06, 2024

I love these guys. They have great customer service and don’t rip you off like other automotive shops.

Nov 06, 2024

DO NOT RECOMMEND! We called to see if they could schedule my car in for some rear wheel/bushing area noises that have been going on for a few weeks. They were very flexible in terms of bringing the car in. Great! When I took it in at 8:00 am, they said they'd drive it around and see if they could hear the noise and fix it. They called 2 hours later and said they couldn't hear the noise. I gave them a few more instances in when the noise happens. They said great, we'll call you right back. I didn't hear from them for the REST OF THE DAY! The next morning, I initiated a call at 10 am. They hadn't done ANYTHING with the car since 10:19 am the prior day. Nothing. They said they'd drive it again and call me right back. Again, no call back. We called again at noon, they said they still couldn't hear anything, but they'd try it again. We initiated 4/5 phone calls while they had my car for two full business days and found nothing wrong with the car. If there's nothing wrong with it, and you can't hear an issue, call me and say that so I can come get my vehicle. Not having a vehicle for 2 days while they do absolutely nothing is terribly poor customer service! Will not return there! They apologize for not being able to hear the same noise, but they never apologized for not communicating with me in a timely manner, updating me in any way, or encouraging me to come get the vehicle since they couldn't recreate the sound.

Nov 06, 2024

Did my alignment in a good time frame and has reasonable prices.

Nov 06, 2024

Friendly, fast service! They take care of me and my car! They have gone above and beyond more than once! Get your tires here!

Nov 06, 2024

Griffin Tire & Auto on Brookshire blvd. is very affordable, friendly service. They are very thorough in fixing the issues and they try really hard.

Nov 06, 2024

We have taken all of our vehicles here for over 10 years for things as simple as oil changes, inspections, tires & alignment — to more complex like engine work, shocks, struts, brakes, etc. It’s great to walk into a place that knows you, and treats you like family. It’s also refreshing to see many of the same mechanics having now worked there for a long time as well. That tells me that this family-owned business not only treats their customers well, but also their employees.

Oct 06, 2024

Griffin Auto was very professional and honest. Great customer service and helped me out greatly. Definitely recommend to any and everyone! Very appreciative of all their help

Oct 06, 2024

Heather at the counter was extremely helpful, professional and friendly! I was in an emergency situation and the whole team reacted fast to service me! Thank you!

Oct 06, 2024

quick service, affordable prices & great customer from the ladies up front! I went in to get a tire replaced and they informed me with all my options and made sure I was comfortable with my decision. I was out within an hour.

Sep 06, 2024

Had to take car back about 4 times

Sep 06, 2024

This establishment had great service! KB was super helpful and knowledgeable about tires. They work to find you the best deals, and went the extra mile getting me transportation to my home during the install time. Will definitely be back in the future.

Sep 06, 2024

Completely satisfied with the service I received. Everyone was pleasant, and I was in and out in no time!

Aug 06, 2024

Great service.