Green Drop Garage

Feb 06, 2025

Transmission went out on a Saturday, and we barely got the car there. They had the car back to us Monday, good to go. Helpful, worked hard to keep the cost down, could not ask for better.

Jan 31, 2025

Quick, Fast, and Efficient, will definitely be back for any fixes need for my car.

Jan 31, 2025

The guys ar Green Drop are amazing! Super helpful and honest, they have never one tried to screw me over.

Jan 31, 2025

These guys are awesome! They just helped me with my car and my wifes car. They were able to get us in quickly and really helped us make some repairs. Now my car is much more quiet, and my wifes car is safer.

Jan 31, 2025

These guys are super quick, helpful, and super honest. Will be coming back for future service needs!

Jan 31, 2025

Very friendly and reliable service! Easy to communicate with and feel heard with any concerns with my vehicles.

Jan 24, 2025

Able to easily book online. Great customer service. Transparent about costs. Will return for other auto-mechanic needs.

Jan 24, 2025

Brought my car in after being recommended to Green Drop Garage by another customer and was significantly pleased with the service received! The people are great, they are friendly and honest and the shop is very nice. Will return the next time my cars wish list grows!

Jan 24, 2025

Green Drop Garage is a great company and this location in particular is very helpful. I've always felt unsure going to mechanics not knowing what they were talking about, but Green Drop helps you understand exactly what is happening. They explain things in a way everyone can understand. The two lovely gentleman at the front desk are very knowledgeable and make sure you leave the location feeling taken care of. I will continue to bring my car here again and again.

Jan 24, 2025

Such a wonderful group of people, they answered all my questions throughly. Will come back for all my car needs! Their membership is a good deal too!

Jan 10, 2025

Stuck to price estimates, completed timely and well, and treated customer with respect and clear explanations... very pleased with the service!

Jan 07, 2025

Always the best service at green drop. Very knowable and helpful. Whenever friends have issues with their cars, I recommend them going to green drop garage.

Jan 07, 2025

Amazing service, amazing work!!! Wouldn’t go anywhere else in town…

Jan 07, 2025

I was informed what the problem was and it was taken care of quickly. As usual friendly, courteous service.

Jan 07, 2025

Jonathon deserves a raise & promotion. I am from out of town & needed an oil change but had no apt. He checked my oil, found I had none in it & fit me in. His thoughness & thoughtful are commendable, & example of the excellent care we all hope for.

Jan 07, 2025

This is the best place for car issues! They are articulate in diagnosing a problem as well as getting in and out from an appointment on time. I've gone to them for 3 years now and will continue into the future.

Jan 07, 2025

UPDATE: Jack has become my "go to" person at green drop. Whenever I call, I feel like he knows me and I'm important. That said, the technicians are AMAZING at what they do, and the entire team works to keep your car - and YOU - happy! I've been a member since I moved to Portland in 2017, and I don't think there's a better investment I've made in my vehicles. The oil change, whenever I need it - and with so many perks! - is just one of the best parts of green drop. As a member, I get all kinds of other perks like discounted DEQ inspections, reduced rates on diagnostics, and the oil change perks... crazy! Light bulb out? Fixed! Wiper old? Replaced! Dirty mats up front? Vacuumed! I simply can't say enough great things about green drop! And with 4 locations and loaner vehicles, why are you not a member??? Love your car? GO TO GREEN DROP! (This is not a paid ad... 🤣😂🤣) ____________________ Noe and the techs are great; always a good experience and very helpful. I appreciate the care they give to my vehicle!

Nov 07, 2024

Great experience! I had new brakes and brake line flush completed on my son's car and wheel bearing replacement on my car. Communication was clear, quick and concise. Pricing was reasonable and service was excellent. Thank you Jack!

Oct 07, 2024

Director of sales was in the branch and in front of other customers said “sales over sins” to the manager referring to cancelling appointments for drop ins.

Sep 07, 2024

After taking two vehicles to them for a total of five visits, I never will go to them again. First, they consistently over-promise and under-deliver. The timeline for completion of work is always much longer than they say it will be, and the cost is higher. This creates chaos with my business, as we rely on the vehicles to work, and we trust their timeline and build our work around it, only to have it extended again and again. Second, I don't know if I trust them. They did work on our vehicle (over $2000) and a year later, we needed the same work done again. They didn't make us pay labor, but the parts "were no longer under warranty" so we paid for a new air conditioning compressor, just 13 months after they installed the first one. And their claim as to why it stopped working was dubious. They always seem to find more things wrong than I took the vehicle in for. And they received a check from my insurance company, but the check was supposed to go to me instead, since I paid full price for the work. After I told them this, they promptly stopped answering and returning my calls. The insurance company finally canceled the check and sent a new one to me. I just find it odd that Green Drop didn't try to resolve this error with me.

Aug 07, 2024

Good work, nice people, and honest pricing.

Aug 07, 2024

Very helpful. We got a flat tire on a Sunday morning and they took in our car and repaired the tire free of charge. Very friendly interactions and wouldn’t even accept a tip for helping us out. We drove back to Seattle on the tire without any issues. Thank you!

Jul 07, 2024

Good!! My friend suggested me and I were there good and fast service

Jul 07, 2024

It used to be better but they do still get the job done. The last few years, they will forget to do something basic that is in the car care membership, like replace the wipers, change wiper fluid, look at a basic issue I am concerned about. More recently they replaced my brakes that were the least worn down at 4.0mm instead of the ones at 3.5mm when I asked them to replace the old brake pads. A minor thing, especially since the front brakes were the ones replaced and are arguably more important, but it was still bothersome as I'd have preferred to get full usage out of the existing 4.0 mm ones. They would typically take pictures of issues or measurements as well, but have since stopped doing so. These aren't huge issues, but there is always something missed and that simply isn't worth $21 a month and the issues are certainly noticeable compared to 3-5 years ago. I have since ended my membership.

May 07, 2024

The folks at the Moreland shop are awesome, from the gent in the office to the guys and gals in the shop. Friendly, courteous, and professional. I've had several services done here and have always left happy, never had a bad experience. No one likes dealing with car stuff, but they make it less stressful and icky. Thanks Green Drop!

Apr 07, 2024

I have had three car issues in the last year. I was nervous every time, and I do not know much about cars. Very honest folks there. That is key... Excellent mechanics, reps, everything. I am not just saying this. Please always consider all of the Green Drop garages!!!

Mar 07, 2024

Green Drop came to my rescue when my car wouldn’t start near their shop. The fix wasn’t major and they took care of me immediately. Thank you so much!

Mar 07, 2024

I hate having to do any kind of maintenance on my car. Green Drop makes this deeply unpleasant task as pleasant as possible. Very friendly and professional and prompt. I easily booked my appointment online and they sent me a detailed but easily understood breakdown of all the issues with my car for me to approve or decline. They had my car ready for pickup a day later and had vacuumed the interior. Great job 👍

Feb 07, 2024

Belle and the other mechanics take good care of me. Excellent customer service

Feb 07, 2024

Green Drop literally saved my Christmas! I got a flat tire and needed it resolved before I could continue my roadtrip to a family Christmas. Jack was able to take is in just after business hours. After further inspection, we really needed all 4 tires replaced for safety reasons, and Jack proactively contacted me and made this happen. Even after I had a missing wheel-nut key, Jack went to pick one up from the manufacturer-dealer to finish our service within 2 days(mostly due to parts needing to be shipped, since parts on my car are less-common). The fact that they were able to get us on the road within those 2 days saved our family Christmas, since our car was "Santa's Sleigh" this year. Throughout, Jack was both a proactive communicator and problem-solver. I really wish I wasn't from another market, otherwise I'd have Green Drop take car of all of my car needs.

Feb 07, 2024

I used to deliver parts to Green Drop so once I bought a car, I made a point to only bring my car to them for service because every single interaction was great. Honest, friendly, transparent service! Green Drop has 100% earned my business.

Feb 07, 2024

I would highly recommend not going here. I dropped my car off for an oil change brakes and tires. After their initial inspection, they called me and said my brakes are fine but new brake drums are needed, an alignment, and tires. I was suspicious about their assessment of my brakes, since I knew they were bad, but gave them the benefit of the doubt since I’m not a car guy. They said they had the tires are in the shop, and it could get done that day. Quoted $920 for everything with the membership. $21 a month. I said sure, sign me up after they explained the details and savings. But they didn't include the activation cost of the membership in their spiel which was annoying since they proceed to charge me more than they said. After giving them my information for the membership, they called back ten minutes later and asked if I just signed up for another membership again under another name. I said no, they said weird someone named Dwayne signed up with your vin and license plate. I asked for them to look into it and they said they would then never called me back. That same day I got notified by my bank that fraudulent charges are being made. I had to cancel my card. I tried calling back, no answer. The next day, they called me and said after further inspection, I do indeed need new brakes, I also have bad struts and my water hose needs to be replaced and quoted me an additional $1,400. They proceed to tell me my spark plugs and exhaust need to be handled too. But unfortunately they don't have the tires and will need to keep my car another day. I pulled out cash, showed up unannounced demanded my car back and just paid for the oil change as it was the only thing they did. I took my car to two different mechanics and both said water hose, alignment, brake drums, struts, exhaust and spark plugs were all fine. I printed out Green Drops quote and the pictures they took and one mechanic said the struts they had in the quote weren't even the same struts on my car! 1,000% do not go here! You will pay for it if you do. I went to Leschawb and got Tires, Brakes Rotors for $800. ABA Auto in Hillsboro, deep, but highly recommended was the other shop that looked at my car.

Feb 07, 2024

I've been a member for a few years now. I love the membership and the communication. It's just very easy to tell what they've done what they recommend to be done next.

Feb 07, 2024

Quoted me $150 to remove four tires… just to remove them, nothing else. Actually laughable. Don’t go somewhere that charges $150 for a 10 minute job Edit: in response to the snarky unprofessional reply from the businesses google account manager; I have had work done here, and I am also aware of the management’s grime first hand. It is my takeaway from plenty of first hand experience with this company that their target audience is people who don’t know any better mechanically so they can charge exuberantly for a subpar service.

Feb 07, 2024

Recently the quality of service has really dropped. After a routine oil change, all inner trim pieces were loose and screws lost. Do not sign up for there monthly maintenance offer. There is no value in it. Disappointing. .... Update: no response after writing to the email address in the response below. Have cancelled my membership.

Feb 07, 2024

Two years ago go, asked Greendrop for a tune up on my toyota 4 runner, after getting it back from them, the motor seized up and was a total loss. I can't conclusively say it was due to Green Drop's work, but they were the last people to have worked on it.