Grease Monkey
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Review highlights
"Easy to schedule appointment, friendly staff and quick service. Already scheduled my next maintenance there!"
"I appreciate this location from the staff to the service and communication!"
"When I pulled in, the main desk guy listened to what I needed & they delivered!"
Overview
Categories
Oil change service, Auto repair shop
Directions
3591 Courthouse Rd
Richmond, VA, 23236
Phone number
Call: (804) 674-8127Website
View websiteAppointments
Book appointmentHours
Sunday
Closed
Monday
8:00 AM - 6:00 PM
Tuesday
8:00 AM - 6:00 PM
Wednesday
8:00 AM - 6:00 PM
Thursday
8:00 AM - 6:00 PM
Friday
8:00 AM - 6:00 PM
Saturday
8:00 AM - 5:00 PM
Reviews (25)
Feb 06, 2025
Everyone was very courteous and knowledgeable. Was done in a timely manner.
Feb 06, 2025
Came in for a state inspection and was out quick. Thanks!
Feb 06, 2025
Very short wait, excellent service and reasonable prices. I'll be back !
Feb 05, 2025
Good service and a reasonable price
Feb 03, 2025
Friendly staff and great customer service!
Feb 02, 2025
Had an appointment for Saturday, was able to drop off Friday after and completed for all I needed done!!!
Feb 01, 2025
I left my car for an appointment at the end of the month for a vehicle inspection, an oil change and some light bulb replacements. They got the job done within a few hours. Thank you Grease Monkey!
Jan 31, 2025
Casey and the team were very helpful and timely! I had a great experience!
Jan 31, 2025
Got my car inspection done here . I always get it done at this location. I trust them to take care of me. They provide commendable services. Thanks team for all that you do!
Jan 31, 2025
I had an appointment for a Saturday morning. I received a text reminder the morning of my appointment. It had snowed a little the night before, but not much. I showed up for my 10:00 am appointment to find Grease Monkey was closed. I called to see if they were opening late and there was no message on their recorder and their website showed open. I would have really appreciated a phone call or text letting me know they were closed. I was NOT able to get an appointment for the following Saturday. Very disappointing.
Jan 31, 2025
I was able to schedule an appointment for a vehicle inspection the same day. They met me at my car to help me with the process. The gentleman who registered me showed me all the recommended services based on mileage and was not pushy when I declined them. They took the vehicle in to the bay earlier than my appointment. They finished in a very timely manner. I was extremely pleased with how I was treated.
Jan 31, 2025
Im very please with the service that i receives whenever i get there the guys greet you an are giveing you information of making suddenyou are updated in the system things haven't changed.makeing sure you are pleased.thank you for your great services.๐๐๐๐ MERRY CHRISTMAS TO YOUR CREW.๐๐๐๐๐๐๐๐๐
Jan 31, 2025
They were very cordial, it was my first time and I will definitely come back.
Jan 31, 2025
The front end alignment was checked and realigned to within specs in a very timely manner. I was kept informed every step of the way. No problems or complaints at all.
Jan 24, 2025
Excellent service . New crewe friendly , customer service is great .
Jan 24, 2025
I love coming here for the amazing service, honest work, and efficiency. Very much recommend this Grease Monkey.
Jan 24, 2025
I love this location staff is great โญ๏ธโญ๏ธโญ๏ธโญ๏ธโญ๏ธ here is an extra 5 stars
Jan 24, 2025
THEY DID FINE.
Jan 24, 2025
The team was courteous, treated me as a VIP. They kept me informed of what was going on with my vehicle. Great service!
Jan 17, 2025
I had 3 services performed on my car, and I talked with a different technician for each step of the way. They told me what they saw, they gave me options, and didn't try to up -sell me on a bunch of things.
Jan 17, 2025
Recently I had my alignment done for a 2nd time at this location and I am just as pleased as the 1st time. Getting a good alignment is almost impossible these days but this location has taken care of me and gotten it perfect both trips. Also, I couldn't find my discount coupon and the manager worked with me and honored it even though I didn't have it in hand. Very kind and generous.
Jan 10, 2025
Amazing staff, friendly, professional and pressure free. Itโs everything I couldโve asked for when having my vehicle serviced.
Jan 10, 2025
The team was great, I was greeted outside as soon as I pulled up and the customer service was excellent. The front desk guy kept me up on the status periodically.
Jan 07, 2025
Fast and effective
Jan 07, 2025
The team got me in and out within an hour, doing an alignment on a really large truck that came out perfectly after two other shops failed miserably at the task. I donโt know why I didnโt go here in the first place. I certainly will with all four of my vehicles in the future. Great job guys! Update 12/27/2024 - my toy car, a little Swedish convertible, needed an alignment, a minor tweak to the exhaust, and an inspection. I dropped it off thinking it was going to be an all day thing. They called me within two hours of the time they opened. Love this shop! I recommend you guys often.