Gray Auto Service Center Inc
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Review highlights
"They helped the best they could"
"Really good people who do quality work at a fair price."
"They saved me a good bit of money on my brakes and rotors."
Overview
Categories
Auto repair shop
Directions
1866 Gadsden Hwy
Birmingham, AL, 35235
Phone number
Call: (205) 655-3402Website
N/A
Hours
Sunday
Closed
Monday
7:30 AM - 5:30 PM
Tuesday
7:30 AM - 5:30 PM
Wednesday
7:30 AM - 5:30 PM
Thursday
7:30 AM - 5:30 PM
Friday
7:30 AM - 5:30 PM
Saturday
Closed
Reviews (30)
Jan 17, 2025
Was very knowledgeable and gave great service at a reasonable price
Jul 07, 2024
Benny Gray and his team are top notch. If you found his shop, you’ll be in good hands.
Jul 07, 2024
Some of the most welcoming and nice people I’ve ever met. Price is reasonable. They got me in and out. No doubt that I feel safe on the road now.
Jul 07, 2024
Very personalized service. True to his quote. Very reasonably priced.
Apr 07, 2024
I had my car work o there and it is the very best place to takwe your vcar the folks are nice and you can trust them to be fair, this is very hard to find in this day and time.
Feb 07, 2024
Always go above and beyond to keep me safely on the road. They don't just fix the problem, they also look to the future to prevent future problems. This is a warm family environment. They aren't just my mechanics, they are now my friends. Come by and sit for a while and you'll see what I mean. This is the Cheers of Auto services!
Feb 07, 2024
As a contractor, I travel for work and have been a few places. I was in town for a job and had an injection pump go out on my truck and was referred to this place by a coworker. Let me tell you, this is the best damn mechanic shop I've ever been to. They truly treat you like family, give nothing but the best, and won't stop until you're happy with your vehicle. With the time I have left here, I will recommend everyone to this place. Thank yall for the honest and hard work.
Feb 07, 2024
Been taking my vehicles to Benny and his family for years. They always treat me like I'm part of the family. Honest work at a fair price, what more can you ask for. Excellent service.
Feb 07, 2024
Benny and his sons treat their customers like family, just as many others have said. They have taken great care of me and my truck and it's always a pleasure to work with honest and caring people such as them. They go above and beyond other mechanics I've worked with to make sure your vehicle is safe, take the time to explain thoroughly, and only charge for what you need. Highly recommend taking your vehicles and diesel trucks here!
Feb 07, 2024
I got a generalized quote from them. They are nice and friendly. Very knowledgeable and experienced. A family business. Very professional, but easy going. I was referred to them by Firestone. The work on my car has not been performed yet.
Feb 07, 2024
If it's messed up, they can figure it out. Every time I've been in there, they have tried to save me as much as they can on repairs. They have worked on two trucks...each needing extensive repairs. Even tire replacement. It's important to know which parts need to be factory, and which can be aftermarket. That way it's fixed.
Feb 07, 2024
Knowledgeable techs here
Feb 07, 2023
Being talked down to when having my car repaired is not foreign to me, but the misogyny oozing from this place is unreal. To top it off the check engine light was on when I picked up my car (it was not on when I dropped it off, despite them insisting that it was) and when I asked why this was, they said it was because of something I asked them if they noticed AFTER they diagnosed the actual problem and that they said wasn’t necessary to fix because it wasn’t causing an issue because of it. Something completely unrelated to why I was taking my car in, and have never had an issue with the check engine light coming on for this reason. They just wanted to make sure I would come back to fix that for several hundred more dollars. I’m only writing this review because I’m now at a shop down the road having the “work” from grays auto fixed after paying $800 there last week. I think the boys were so ✨shocked✨ that a lil ol girl like me could drive stick because they couldn’t themselves. Save yourself the time and go somewhere else.
Feb 07, 2023
Highly recommend Gray Auto. Have had them do multiple repairs on several different vehicles, and have always been very pleased with the work.
Feb 07, 2022
Awesome crew doing professional repairs at reasonable prices, highly reccomend
Feb 07, 2022
Excellent service
Feb 07, 2022
Great auto repair shop Honest owner
Feb 07, 2022
I've been using Gray Auto Service for several years. They're the only mechanic service I trust around here. Really good people who do quality work at a fair price. Highly recommended!
Feb 07, 2022
Recommended by a friend and all I will say is that I will gladly drive the 50 mile round trip whenever necessary to have Mr Gray work on my car - because he ensures that my 2006 Mazda can continue to make that trip without charging me hundreds of dollars more than most places would! He knows cars and he understands that people who are driving a 15 year old car aren't necessarily doing it because they hate that "new car smell"!!!
Feb 07, 2022
Thanks Mr Gray
Feb 07, 2022
They did a great job?!
Feb 07, 2022
They do great car repair .
Feb 07, 2022
They helped the best they could
Feb 07, 2021
5star great customer service!!
Feb 07, 2021
Great mechanic. Honest guy.
Feb 07, 2021
He lies about buying parts but then tells customer he's getting parts from a junk yard He was rude obnoxious and very disrespectful.
Feb 07, 2021
Highly recommend this family owned & operated businesses. We stopped into Gray Auto when our check engine light came on as we were traveling from Texas to Georgia. We gave them the code provided by the excellent folks at the nearby O'Reilly. The mechanics at Gray Auto checked out our Buick immediately. They were professional, efficient, & respectful. We were back on the road with confidence within 30 minutes.
Feb 07, 2021
Mr. Gray has been my mechanic for over 20 years. He does quality work & reasonably priced. Guarantees his work & reliable.
Feb 07, 2021
Very friendly personnel , owner included. Was not sure if we had a problem or not. After inspection he said we were good to go with no repairs needed. Of course there was a fee for the service but well worth the piece of mind. Will be using them again in the future for service.
Feb 07, 2020
Wonderful customer service just very very expensive work