Goodyear Auto Service

Jan 07, 2025

had quite the good year ;)

Nov 07, 2024

Friday Vehicle spring/bumper broke on wonderful PGH cobblestone streets 🙄 We are from Chicago. Called a dozen shops 2 answered. One being Bernard at Goodyear. He was kind and understanding. The part was a dealer part. He said he would get best to me Sat at 8:00 am. He called on time and regrettably said it would take a day to get the parts. Monday would be the soonest we could get it done. We needed to leave Sunday. Luckily our mechanic in Chicago said it was safe to drive home and fix it upon returning Although Goodyear did not repair our vehicle, I was very impressed with Bernard’s attention to our problem and promptness trying to resolve it. Thanks again Bernard❤️🙏👍

Sep 07, 2024

Took my car here to have my tire plugged after running over a nail. The nail was in the tread of the tire, not on the sidewall. I asked for them to remove the nail and plug the hole. The gentleman insisted he could not repair the hole because of the location of the nail. He said the nail was "too far out" of the tread and he would have to replace the whole tire for nearly $250. I did not believe him, so I called the place I bought the tire and they offered to look at it. Sure enough, they were able to remove the nail and plug the hole for $30. The gentleman at this Goodyear either tried to take advantage of me, or is not very good at his job. I highly recommend you NOT go here.

Aug 07, 2024

Harry K with crew Trey and Taj went above and beyond! Can not Thank enough. Working out of town this was the closest place. Last minute freaked out wouldn’t make it. They made sure I would and did. Forever thankful guys..

Aug 07, 2024

Harry and Bernard did a great job! They finished early and were very thorough and helpful. My boyfriend had a leak in his tire and they put two new tires on his car and fixed the issue so we were back on the road quickly. I highly recommend this good year location.

Aug 07, 2024

Wonderful experience at Goodyear Auto service. Pat was very helpful with a difficult situation after my vehicle needed to be towed to this business. Pat went above and beyond to help me. Prices are fair. I highly recommend this business.

Jul 07, 2024

Made an appointment here because I work on the North Side. They wouldn't even look at my car. Turned me away and told me to go to a dealership. After almost stalling in traffic on my way home that day, I was able to make it to a garage on 65. They took me in right away AND fixed the issue. They only charged me $50 for the coil after I told them I got turned away from Goodyear without even looking at it.. The guy who fixed it said that store specifically tends to be biased. Not sure if that was the case. It's a shame because now some acquaintances at work said they will no longer be going to this shop.

May 07, 2024

Quick tire replacement. Friendly service

Mar 07, 2024

I scheduled an appointment online for their tire services consult because my tire pressure light came. They called the same day as the appointment to confirm & get a few more details. I stopped by afterwork and waited while they checked my tires & fixed the one that had the leak. They are quick, efficient, & have great communication about costs. Pat who was my first interaction upon entering the lobby was friendly & informative. Based off of this experience, I would return to this location, which is also convenient if you work downtown.

Mar 07, 2024

I took my car to Goodyear yesterday for Pennsylvania state inspection and couldn't have had a better experience. The service, professionalism, and welcoming, friendly atmosphere is absolutely top-notch. I'm happy to recommend Goodyear wholeheartedly. I'm only giving 5 stars because the powers that be won't let me give 10!

Feb 07, 2024

Excellent service. Didn't have an appointment but they got me in.

Feb 07, 2024

Extremely friendly and helpful. Tourists in the area and associate helped us with some areas to see while we wait

Feb 07, 2024

First time here and Staff was friendly. I love the location. Easy walk for my husband and I for lunch date downtown while we dropped off our car for an oil change. Don't know why I haven't thought about coming here before. Definitely will come back for future oil changes.

Feb 07, 2024

Goodyear is a friendly and honest business. I will take my car there anytime

Feb 07, 2024

Had a great experience. They reviewed what my car needed with me and they got me out fast. Definitely come here for your inspection and emissions testing!

Feb 07, 2024

Harry was outstanding in the customer service he provided me at store 1068. He had my flat tire fixed and installed on my car within an hour of drop off and at a fair price. Kudos to he and his team. Rest assured fortune business will be directed his way!

Feb 07, 2024

Have come here a few times for service but was very disappointed in my last experience. I booked an appointment to get my annual state inspection 2 weeks ago, and when I arrive, my appointment is nowhere to be found in their system. I pulled up my confirmation email to show I did in fact have a reservation. They told me I was nowhere to be found, but would still take me if I could leave the car for a few hours. From there, one of their guys calls me and tells me 2 of my tires fail inspection, and the other 2 were close and barely passed. They recommended I buy 4 new tires and get an alignment for over $850… I knew for a fact one of those tires was not that old as I just had a flat repaired about 2-3 months prior at this exact Goodyear location. The other was maybe a year old, so I knew he was trying to take make a quick buck off me. After everything was mishandled with the reservation, I didn’t appreciate them then trying to sell me on almost $1,000 worth of repairs that I just didn’t need. Once I picked up my car, about 5 minutes into the drive, my low pressure tire light came on. This was after I JUST dropped $500 to replace those 2 new tires. The LEAST they could do was put the proper amount of air in them! These guys are not thorough, organized, nor apparently care. I will definitely be looking for a different shop the next time I need services.

Feb 07, 2024

I got 4 tires from them, all 215s, but after about a year of driving, I was putting chains on in the mountains and realized they gave me 2 215s and 2 245s. Been driving around on lopsided tires for a year, double check that they give you the right tires if you go here!

Feb 07, 2024

Limped my car to them because I had a hit a pothole and cracked my wheel. Just to get it there I had to stop twice during rush hour traffic at the side of the road in the rain to put air into it because it was leaking so fast. I asked could they repair it and I even had a Rim Patch repair kit because I had cracked one of my other wheels prior. The guy threw his hands in the air and loudly says "OH No... and can't even touch it! We're a corporate store aren't even allowed to work on it." What in the world does that even mean? Needless to say I had to pump my tire up in the rain again but was lucky enough to make it to Wheel Connection in Warrendale where my wheel was patched perfectly getting me back on the road.

Feb 07, 2024

Out of all the shops I’ve been to, this was by far the best experience I’ve had while getting an inspection done. The two gentleman that assisted me were kind and respectful. As a young woman I don’t often get that kind of respect especially when dealing with cars. The actual inspection took about an hour and a half. The waiting area was comfortable. I highly recommend this location.

Feb 07, 2024

The oil change I got was on the pricey side, but alas, that’s what comes with driving an SUV with i big engine. The service was great my issue comes with their hours of operation. It’s inexcusable to not be open at all, whatsoever, on the weekends. From what I can tell this is the only Goodyear location to not even have limited Saturday hours. I work strange hours and had no way of getting over there before 6 on a Friday (I arrived at 605). Now I’m gonna lose my job because I don’t have a car for the next 2-3 days. I’m down with Sunday’s being closed, that’s commonplace, but Saturday? Not even limited hours? The service could be the best in the city but if you have to leave your car on their lot for 4 days for no reason it’s frustrating and impossible to recommend. And what’s even more frustrating is it’s the only one to do this, no other location is closed for Saturday’s.

Feb 07, 2024

The worst.. they do not even deserve the one star i have to click

Feb 07, 2024

This repair shop is run like an old fashion local garage. What a welcome difference to meet honest manager who calls you by name and explains what needed fixed now vs later. No bait&switch here. I will be back again next time I need tires or any repairs. And convenient location for downtown workers!!!!!

Feb 07, 2024

We were in Pittsburgh staying downtown when our oil light came on. Not wanting to travel 10 hrs home with a possible problem, we reached out to you and spoke to Pat. After explaining our situation, Pat told us to drop the car off and they would do everything they could to service our vehicle. Pat even told us where we could get a fantastic breakfast in the District. We wish to thank Pat and the team at the downtown Pittsburgh Goodyear for your excellent service. We drove home without a worry.

Feb 07, 2023

Excellent service! I will continue to use these guys. Nicest people, superb communication and so convenient.

Feb 07, 2023

Great flat fix service, easy to find. They fit me in right before closing for a long weekend.

Feb 07, 2023

They were amazing today helping us figure out towing our car from the North Shore parking garage and fixing our flat tire so quick for us. So thankful for them.

Feb 07, 2023

I understand Business and I also understand compassion and it's appalling how people see you need assistance and instead of showing compassion he chose to try and CHARGE $3 for AIR that I went a few blocks away and got AIR for FREE

Feb 07, 2023

I was charged over $100 for checking a squeaking noise from my car. After dropping off my car, I got a phone call on the same day telling me the brake seems fine and there might be something wrong with the transmission. That's it - no repair, no written reports were provided. I was promised to get an email explaining the details the next day, but nothing came. Also, none of the online discounts (ex. oil change) was applied to my final bill. Make sure to check your bill carefully before paying. Follow up - I wen to another auto store, they checked my car, fixed the problem (rusty issue, nothing to do with the transmission!), and returned the car to me in 1 day. The total charge is only $130.

Feb 07, 2023

I've taken my car to get serviced here a couple times and every time I receive amazing customer service and high quality work on my vehicle. I've found the prices have been affordable and honest. I would definitely recommend this Goodyear to everyone and will continue to have my car serviced here.

Feb 07, 2023

Just there for parking

Feb 07, 2023

Pat and the team were amazing! They did a thorough analysis of my car, made suggestions that saved me quite a bit of money and had the car in and out in record time. I will definitely be back to see you when I’m in Pittsburgh next time! Thank you, Pat!

Feb 07, 2023

Pat at the front desk was very polite and professional. He answered all of my questions and tried to get me in & out as fast as possible!

Feb 07, 2023

These guys are awesome!! Communication and service was excellent and super friendly!!