Good Year
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Review highlights
"… be cheated or lied to. I had gone elsewhere and new car was tampered with to get more business so I refuse to go anywhere else, coming from Carmel. EXCELLENT treatment!"
"Jerry found a way to fix my broken down car for a very reasonable price."
"2 years and still happy with this place."
Overview
Categories
Tire shop
Directions
3657 W 86th St
Indianapolis, IN, 46268
Phone number
Call: (317) 875-0111Website
View websiteHours
Sunday
Closed
Monday
7:00 AM - 6:00 PM
Tuesday
7:00 AM - 6:00 PM
Wednesday
7:00 AM - 6:00 PM
Thursday
7:00 AM - 6:00 PM
Friday
7:00 AM - 6:00 PM
Saturday
7:00 AM - 4:00 PM
Reviews (19)
Jan 07, 2025
Where do I begin, I would first like to start off by saying Erik Burgess was absolutely fantastic 👏🏾 👌🏾 I was not having a great day at all, but after working with him, it got better. He was kind and very patient with me in my very hard time of need I dropped my car off at 7 am and at 2:30 pm it was ready he went over all the details and let me know if I had any problems to stop by or come by anytime that I am free , I very much appreciate him looking out for me in my time of need.
Feb 07, 2024
Great customer service they will check your vehicles for free.i had a whole in my pipes under my vehicle they couldn't fix it but they recommended me to Ralph mufflers thanks jerry
Feb 07, 2024
I actually look forward to bringing my car here... I find the waiting room to be very peaceful. There are two desks, and I always get a lot of work done while waiting. Brittany at the front desk is great at customer service and scheduling. The mechanics have always done a great job on my car at a good price.
Feb 07, 2024
We’ve been coming here for 25 years- Same owner, manager and mechanics have cared for our cars. They are honest to tell you if it’s a problem that must be fixed right away or one that could wait a bit. Their service team is always professional, timely & courteous. I won’t take our vehicles anywhere else
Feb 07, 2023
Excellent service
Feb 07, 2023
My experience was horrible. Came in for a flat tire and left with both my front tires having the wrong lug nuts on them and of course I the customer was blamed for the error. Even though I could have gotten killed after leaving this establishment with tires not securely on my car and about to fly off! FYI my car never made a sound or rocking motion prior to this shops visit. It literally was just gifted to me by my grandparents who takes great care of their cars. The manager lacked responsibility, accountability and professionalism. Never again!
Feb 07, 2023
My fam has exclusively used this location for car services for over 10 years. The manager Jerry is excellent at what he does and has always given us fair deals & real info. Thank you!
Feb 07, 2023
Took my car there because one of the tires always was low on air pressure. Car was with them for 1 WEEK, then they called me & said there is no issues with tires! I drove home & I sprayed water around tire-valve and found bubbles, & took the car back to them, where they changed one tire valve for $80! Fine, but when they returned the car, at the GoodYear parking lot, I realized that the radio volume was on maximum on an Spanish channel (why do you change my radio channel & settings?) Ok not a biggie, & also the little device that records car parameters was on the floor mat (perhaps they forgot to put it back) which is Ok, but I also saw a NEW ERROR MESSAGE on my dashboard says “Auto Lamp Function Inoperative”. I walked back to the shop and told them about the error message issue. She (by the way she is a nice person) told me: we don’t know what is the reason for this error! The error remained for several days & I took the car to a mechanic shop, & they said the error means the front SAM electric module damaged! It seems like that the unprofessional mechanic (or his assistance) messed things up, & the manager perhaps even didn't know about it, & they are not fair either to tell the truth about what possibly happened during repair!
Feb 07, 2022
Jerry and his awesome team are a rarity you don't find much of these days. Honest, knowledgeable, and helpful. My family has trusted them for over 20 years. The only mechanic shop that I trust 100%. Thank you so much Jerry and team!
Feb 07, 2022
Always amazing service! Jerry has been taking care of my families' vehicles for as long as I can remember and I would highly recommend.
Feb 07, 2022
Fantastic service, fair pricing. Will be back.
Feb 07, 2022
Jerry is this great guy who is just awesome.
Feb 07, 2021
Been going here for years. Amazing service... Personal, competent and reasonably priced... Can't say enough abouth this place.💗💗
Feb 07, 2021
Jerry is literally the best in business.
Feb 07, 2020
I trust their expertise And their kindness to their customers
Feb 07, 2020
My parents have gone here for nearly 20 years, and have always had nothing but praise for them. :) I've been going here for a few years now as well, and have zero complaints.
Feb 07, 2020
Staff is always very help..
Feb 07, 2020
Their honesty and pricing and the quality of the workmanship is remarkable. I switched from a long time mechanic to them with no regrets.
Feb 07, 2020
They are awesome, only fix what is needed and only when they have your approval. Only place we go for honest Service.