Goin' Straight Wheel Alignment
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Review highlights
"Awesome customer service and fantastic work done on my truck. They helped diagnose my issues and had it done next day. Highly recommended."
"Quality service... with inexpensive prices."
"Amazing customer service, pricing, mechanics, and level of work."
Overview
Categories
Brake shop
Directions
19937 E Burnside St
Portland, OR, 97233
Phone number
Call: (503) 661-5139Website
N/A
Hours
Sunday
Closed
Monday
8:00 AM - 5:00 PM
Tuesday
8:00 AM - 5:00 PM
Wednesday
8:00 AM - 5:00 PM
Thursday
8:00 AM - 5:00 PM
Friday
8:00 AM - 5:00 PM
Saturday
Closed
Reviews (36)
Jan 31, 2025
Probably the most honest and caring people I’ve never met when it comes to automotive care. They did a great job with my alignment, found a couple of other issues, that were indeed problems, but they weren’t pushy or aggressive about needing it fixed right away. Their prices were very good, and I left feeling taken care of. High quality work from a family owned business.
Jan 17, 2025
Beat suspension shop! They even offer warranty. They helped my bmw i8 get back on the road!
Jan 07, 2025
Long story short, I went to a shop that quoted me a large amount for an issue I was unsure I had. After having my car looked at by Jasiel (owner of Gresham Automotive Service) he referred me to Goin’ Straight. I went there in the morning before work, (que violin) ran them the story of being an overworked single mom on a budget and the dilemma of the car issue. Jeff and Kim were soooo accommodating! They were able to work around my busy schedule look at my car diagnosis and fix my non-issue! There was no huge fix needed but an alignment that they were able to provide at a reasonable price in fact cheaper than other shops quoted my around the area. When I left the shop later that night the car drove better than I thought because I didn’t even know it could feel smoother. I highly recommend you start business with this company! The honesty is much appreciated in a car business, and the way they took care of me felt like family although they called me friend as soon as I walked in the door!
Jan 07, 2025
They are so accurate with their alignment services every time! I’ve come to these wonderful people once 7 year ago and again weeks ago. I will always continue to trust them as they keep my car going straight and recheck the tire wear/alignment specs within a few thousand miles to readjust if needed!
Dec 07, 2024
Great people. Great service. Helpful.
Dec 07, 2024
Had a wheel bearing done within 4 months it went out. Replaced it for free no labor. Hard to find something like this without having to be a karen about it. Would recommend
Dec 07, 2024
I just had to come on here and give a review! I’ve been here a few times and I’ve received great service. I called them the weekend ahead of the Thanksgiving holiday and they squeezed me in for a tire rotation that I needed before taking a road trip. I was so thankful for the very quick service and the mechanic even gave me a report on the condition of my tires. Shout-out to the office staff as well!!! - Victoria
Nov 07, 2024
Prompt, friendly, and professional!
Nov 07, 2024
What a Great Place to get an Alignment. Lifted and Big Rig Specialist, you should utilize!!!
Oct 07, 2024
These guys did such a bang up job on my car, I'm taking my wife's car into them to get checked
Sep 07, 2024
Goin Straight, has been a pleasure to work with. Thank you you the excellent service
Sep 07, 2024
Going Straight is the best in town! they can handle the big jobs and treat you well. We love this company!!!
Sep 07, 2024
I take large RVs and Lifted vehicles here all the time and always happy with the service. The team is great and and would recommend to anyone.
Sep 07, 2024
Love these guys! best in the biz. If you want your vehicle to go straight, go to Going Straight!
Sep 07, 2024
These guys are great and the lady's in the office are so nice!! They do awesome work for a good price!! Like I honestly trust these people to not take me for a ride on parts and labor which I can't say for other shops I've been to.
Aug 07, 2024
Very good experience. They did my alignment but also checked a bunch of other stuff. The eveny took the time to find and fix a noise My wheels had been making.
May 07, 2024
Kim is the best to organizations, she will help you with all your questions. The on-site service is there for you and will make sure that your vehicle is safe and road ready 😉
Apr 07, 2024
Wheel alignment was fast
Mar 07, 2024
Awesome place to service your car! - we towed many here at customer request! - check them out.
Mar 07, 2024
Best customer help and service ever. Office staff is incredible and will never let you go out sad. I do all my services here and will go no where else
Mar 07, 2024
My car was totaled but I had it towed to Goin' Straight anyway because they had worked on the car before. My previous experience was excellent, so if there was work to be done I wanted it to go to them. When I stopped by to get my things from my car, I met the owner. He seemed to genuinely care about me and expressed concern for me after my accident even though we had never met. I really enjoy supporting a business that is more about people and doing the right thing.
Feb 07, 2024
Always done great work. Have always taken my auto's here for over 10 years. Very friendly staff.
Feb 07, 2024
Awesome customer service and fantastic work done on my truck. They helped diagnose my issues and had it done next day. Highly recommended.
Feb 07, 2024
Best alignment in 20 years, right on the money, honest mechanics who won't charge you or get you parts for things you don't need.
Feb 07, 2024
Everybody here is very friendly, and knowledgeable. I always feel like family and feel like I can trust that my vehicle is getting the best service possible and they work to save their customers money where they can
Feb 07, 2024
Great place, have been treated well here. When the tire shop overinflated new tires, they caught the problem and fixed it for me.
Feb 07, 2024
Had a great experience here. Friendly people and they were able to get my car fixed quickly. Also doesn't hurt that the lobby is super cozy.
Feb 07, 2024
I am happy with the work they done to my car. Friendly people at the place. Thanks.
Feb 07, 2024
I came in for a wheel stud repair, and they took care of the issue in a timely manner. The staff were professional and very welcoming and friendly. I appreciate their thoroughness as well, and when done with the repair, they even explained what they did and things to watch out for. Thank you for the excellent service and care!
Feb 07, 2024
I can't say enough good things about this place. Friendly, kind, caring, knowledgeable and they really listen and understand when I describe what I'm experiencing in my steering and suspension. And they were happy for me to come back to make adjustments until it feels right. They care about their work and they care about my safety. They are willing to take the time with me to explain things and to troubleshoot and explore different options. These are good people and they took excellent care of me and my RV, and I'm so grateful I found them!
Feb 07, 2024
Love these guys great knowledgeable friendly service.
Feb 07, 2024
The BEST. So glad I found them. Friendly and knowledgeable right from the first call. They did pre-purchase inspection on a used vehicle for me (2022 Mazda Miata) and they were VERY thorough. True experts and they really care about their work - they had multiple technicians collaborating to figure out the details on the car! Great communicators too. Other shops should learn from them. Thank you!
Feb 07, 2024
The best they really help me out thnku.
Feb 07, 2024
These guys are awesome! They aligned both of our lifted 4Runners and found a few other little things that needed attention while they were at it… entire staff was friendly… highly recommended!
Feb 07, 2024
They took my friend’s wrecked vehicle in knowing they aren’t a body shop. They then offered to fix the radiator and core support only which would have left the vehicle wrecked. Pretty selfish behavior and while she waited her rental car ran out. Ended up having to tow it out of here.
Feb 07, 2024
This is the best and most caring place on earth. Their knowledge blew me away! They explained and showed us everything wrong with our 5th wheel. Very honest and genuinely care about their customers. I wouldn’t go anywhere else! They even gave us a discount for our wedding present! We were in tears from their compassion! We will never forget these wonderful people who felt more like family. Thanks for everything you did for us!! :0)