Gills Point S Tire & Auto Service

Jan 31, 2025

Adam was knowledgeable and helpful. I was glad to have been referred here and plan on coming back to purchase new tires. Highly recommend!

Jan 31, 2025

Not only did they do a top notch job mending our tire and installing our new shocks, but without being asked they rubbed some black road rash off our car doors they acquired from a recent wreck! What?!? That was wayyyy above and beyond.

Jan 31, 2025

These folks always do a great job. Could use just a bit more professionalism in the front office but I'm not gonna split hairs lol.

Jan 24, 2025

Been going for years—I appreciate their high-quality service, straightforwardness, and integrity.

Jan 24, 2025

Love these guys, very kind, quick, professional

Jan 24, 2025

We got quoted a tire lower than it should have been on a sale and they honored it anyway! We also had an axle replaced a while back and it turned out their supplier hadn’t sent a true Subaru part and there was a wobble. They worked through getting it all sported and got the right part for no extra charge and clearly cared about getting the job done right. Trustworthy shop!

Jan 07, 2025

Been coming here since 2014 for pretty much all my car needs and maintenance (including new tires, brakes, battery) The service here is caring and personal, they look out for my budget and always give great advice- and also have squeezed me in despite heavy work loads countless times. A real community business, I won't go anywhere else!

Jan 07, 2025

Easy process, quick turnaround, good service.

Jan 07, 2025

Great customer service and quick service! Will definitely be back!

Jan 07, 2025

Jeremy, the new store manager, went above and beyond to find my studded winter tires!! The service was excellent and efficient.

Jan 07, 2025

Left the place dripping oil all the way back to my home. First time that this has happened after an oil change in 6 years. Was disappointed as this is my go to.

Jan 07, 2025

We operate a large business in the area and the crew here is always quick, courteous and knowledgeable about the vehicles. They are always friendly and informative. I appreciate the service and attention to detail. The manager Jeremy is always going above and beyond to assist! Thank you!

Dec 07, 2024

Amazing service from Rich on my inspection. Efficient & friendly.

Dec 07, 2024

Honest and friendly service, and the job in lickety split time. I'm very satisfied

Dec 07, 2024

Poor communication between the staff and me the customer. I had to explain to 3 different people what wheels and tires and sensors were supposed to be put on my car. I also took my old wheels and tires with me and they did not refund my Disposal Fee until I mentioned it. Get your stuff together Gills. It's not that hard.

Dec 07, 2024

They don’t answer the phone. Very high quotes and take forget with poor communication.

Nov 07, 2024

Eexcellent customer service. From the moment I called, the staff was friendly, professional, and attentive. It's rare to find and I highly recommend for anyone looking for reliable and honest service!

Nov 07, 2024

First time going to Gills, from the initial phone call, to the guy that helped me out when I got there, all was very professional and friendly, definitely felt like a very personable experience.

Nov 07, 2024

Great service. Quick, friendly and helpful.

Nov 07, 2024

I take my vehicles here for oil changes and maintenance. They do a great job!

Nov 07, 2024

I'm writing this review after two bad experiences with this business. I purchased a set of tires for my vehicle here on 2/14/23 (invoice #2166718) and 3/8/23 (invoice #2174175, had to come back to get the spare at a later date). I list the specific dates and invoice numbers because today when I arrived for my appointment, the person behind the counter said there was no record that my vehicle had ever been to this shop before and that my information had not been entered. When the tires were installed, the techs broke one of my wheel caps. The person at the counter was very apologetic and quickly ordered a replacement. While this wasn't the best outcome, I chalked to up to "mistakes happen" and left pleased that my tires would have free patches and rotations for their lifetime. Fast forward to today, I returned for my first service on these tires, a patch and rotation. First off, no record of my appointment, which was confirmed via text. Then, it was revealed that my tire purchase was never logged in the system. I waited in the lobby for an hour while the service is performed and when my vehicle was ready, it was explained that one of my locking lug nuts, plus the key, had broken. I asked what the resolution would be since we were able to correct the last situation, none was offered, and I felt rushed to leave. So now I'm left with a broken lug nut that can't be removed by normal means (per the worker's explanation) and 3 others for which there is no key. Instead of feeling good about taking advantage of the service plan that came with my tire purchase, I feel completely taken advantage of and have to find another shop to fix this. I see in responses to other reviews that safety is a top priority for this shop, but that was definitely not my experience today. I will gladly pay another tire shop in the future instead of ever dealing with this place again.

Nov 07, 2024

Love this place! The guys are always so friendly and they have a good selection. Great service. Been coming here for years.

Nov 07, 2024

This might have been my best experience at the mechanic shop ever. I had a bad wheel bearing on the front passenger side that was a safety concern and Gills Point S got me taken care of right away ! Jeremy found me a nice deal on OEM parts & was very up front about procedures/precautions giving me the best deal I could possibly get meanwhile Ben answered all of my random car questions happily ! Mechanic Dennis did the work on my car, which ended up including the new wheel bearing as well as new spark plugs, and he had me back on the road within 2 hours ! The overall environment of the shop was relaxing and everyone there had nice vibes so I felt very comfortable with adding on another repair ( spark plugs ) I would 10 out of 10 recommend Gills Point S Tire and Auto in St. John’s , Portland !!!!

Oct 07, 2024

Best tire prices for quality and fast service!

Oct 07, 2024

I got a flat a block away from the shop and walked down to see if they could help. Within 10 minutes my car was back at their shop with a new tire on order for the following day. Tim and Nate were friendly and helpful! I went back the next day to pick up my tire and again was out of there in less than 10 minutes. Great experience overall.

Oct 07, 2024

Quick and courteous service

Oct 07, 2024

Super happy with the work done on my car!

Oct 07, 2024

These guys do an excellent job great service I'm very satisfied

Oct 07, 2024

They did a fantastic job!! Can’t say enough good things about them!!

Oct 07, 2024

This place took care of my cars for the last seven years, and I couldn't be more grateful for their work. They were unfailingly capable, cordial, and honest. Even up to my last visit on my last day in Portland. I walked in and asked if they had immediate availability for a battery issue. Despite being short staffed, they took a look and were able to provide a temporary repair. Free of charge. It was enough to get a permanent fix on my road trip the next day. Thank you guys for helping me get on my way, and for keeping me on the road for so long.