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GIBBS Automotive Service

5

4

3

2

1

4.9
(495 reviews)
Review highlights

"… the most. The quality of work, professionalism of staff, and their timeliness surpassed my expectations. My truck was in and out in less than 8 hours. The same week, …"

"Hands down the best customer service I have ever received at a mechanics."

"My antique 1997 Nissan Sentra's brake light sensor bit the dust on a Friday."


Overview

Categories

Auto repair shop

Appointments

Book appointment

Hours

Sunday

Closed

Monday

7:30 AM - 5:00 PM

Tuesday

7:30 AM - 5:00 PM

Wednesday

7:30 AM - 5:00 PM

Thursday

7:30 AM - 5:00 PM

Friday

7:30 AM - 5:00 PM

Saturday

Closed


Description

Introducing GIBBS Automotive Service, the premier destination for all your auto repair needs, located conveniently at 1132 N Belvedere Ave in Tucson, Arizona. With their dedicated team of highly skilled technicians and state-of-the-art equipment, GIBBS Automotive Service assures a seamless and satisfying automotive experience.


Reviews (32)

Feb 05, 2025

The best always from George and tech Dave


Feb 04, 2025

After a disappointing service in another workshop, I looked up workshop recommendations in forums. From all the possible options, I requested a quote with an explanation of my issue, and GIBBS talked me back with a precise quote and prior tests to see if it was worth fixing the problem I had in mind. The process was clearly explained and the fix worked. The final cost of the service was lower than expected. I will continue bringing my car to them, highly recommended


Feb 04, 2025

Honest mechanics, top notch customer service.


Feb 02, 2025

Really nice and honest folk, definitely recommend trusting them with your car!


Jan 30, 2025

Gibbs always does a great job at a reasonable price


Jan 30, 2025

Gibbs has done extensive work on my 2004 Tahoe with 300k miles. All the fluid leaks have been addressed and the suv is reliable again. Now the neighbors can't complain about the driveway stains. The Tahoe is again a dependable off-roader.


Jan 09, 2025

I've been going to GIBBS Automotive for years now and the service is still amazing. They're always very kind and professional. Thank you all for always taking care of my vehicles.


Jan 06, 2025

Brought my truck in due to my engine going bad. George got my new motor and was very upfront with the timeframe and what was needed and why. Truck was back on the road quickly, even got washed. Mike was very thorough in explaining the warranty process of the motor and the parts that were installed. Glad they were recommended to me.


Jan 06, 2025

I would highly recommend my friends and family to Gibbs Automotive. George is very friendly, informative and helpful. He went above and beyond my expectations. They offer rides if needed, while your car is being worked on. My cars issues were fixed in a timely manner. Great Customer Service and quality work. Thank you for all of your help!


Jan 06, 2025

Mike kept me informed every step of repair. He let me know when they found additional parts that needed replaced, and kept the parts to show me. When the final repair was going past closing time on Friday and they are closed on Saturday he stayed so I could get it back , as it is my only transportation. I trust them implicitly!


Dec 06, 2024

Excellent auto service!!! As always thank you for your help Mikayla, Mike, George and the mechanics!!!


Dec 06, 2024

Gibbs is our 'Goto' repair shop when we want it done right the first time!


Dec 06, 2024

Had a very good experience with Gibbs Automotive Service and their prices are very reasonable. So much less than other services I have had elsewhere.


Dec 06, 2024

Many Thanks to George!! I had called the shop a day prior & explained what my car was doing when it stopped working while I was driving. The following day, thanks to the tow truck company, I didn't get there until mid to late afternoon. Despite how busy they were somehow they managed to fit me in. From the initial phone inquiry, until my car was ready, there was the feeling of take care of the customer. Never once did I feel pressured into anything, upsold on any of the work performed, & there were no hidden fees. My sincere thanks to George & crew at Gibbs automotive service!! & I'll see you down the road.


Dec 06, 2024

My first appointment. Everyone I interacted with was very pleasant, professional and helpful. They were very thorough explaining potential future issues with suggestions and pricing(which was very reasonable). I was very impressed. Going to have them do the recommended service.


Nov 06, 2024

All Good


Nov 06, 2024

Great service and a friendly shop. Truthful mechanics who give every detail before they let you pull off the lot. Thanks guys for all the work


Nov 06, 2024

I dealt with George. Had a control rod snap on me. I needed a tow. I called them up and needed a tow and work done. I told George.. “let’s just get all the important things that need to be fixed, fixed.” It took a week but for what I asked them to do, was reasonable. The tow was like 100 bucks since it was a recommended service with them. They put that on the invoice so I didn’t have to pay for the tow right then. Had them change all the fluids/brakes/filters/ serpentine belts/ oil/control arm and a few other things. George was very professional and wasn’t upselling me.. but he told me things I needed to do soon. He was always there for my calls. Transparency is key. I know enough about cars to know he was straightforward. I won’t go anywhere else. Hope you see this, George. Shout out to josh and rich as well, who did the repairs. The let me know the warranties and the front desk was super nice and asked my daughter about her Halloween. There is definitely a reason they have such good reviews. —2015 Nissan Altima.


Nov 06, 2024

I would give 6 stars if I could! I was passing through town and they managed to exceed my expectations. Very fair prices! They didn't even charge me for a simple service. The highlight is the friendly service from the receptionist. I believe her name was Mikayla. Very kind!


Nov 06, 2024

They went way above and beyond after the dealership's negligence, did exactly what they said for exactly the price they quoted, have customer service so good that it's almost unbelievable, and have done flawless work. They also have, by light years, the best warranty I've ever even heard of from a shop. The location is nowhere near where I live or work and is not open weekends, yet they are now my go-to repair shop for everything from a simple oil change to any major work. It is worth making the time to come to these guys.


Oct 06, 2024

Gibb's was nothing but professional, kind, and informative. I never felt over-sold or pushed around once. The inspection was thorough and I will be coming back again.


Oct 06, 2024

Gibbs was great from start to finish! They were friendly, listened to my concerns, and offered options. This was for an older pickup that I am planning on selling. But now I may switch to them for my primary vehicle as well, since the dealer is hard to work with lately. Thank you Gibbs!!


Oct 06, 2024

Good, friendly staff. Good prices and work done on time.


Oct 06, 2024

Great service and speedy repairs. Will only be bringing my family’s cars here from now on


Oct 06, 2024

I went to Gibbs for years until this happened.. they quoted me at over $1000 to replace the clock spring in my Prius so that I could have a working horn again. When I told them I couldn’t afford it, they wanted to charge me $70 to tell me my clock spring needed replaced, which I already knew. They’ve never charged for diagnostics before and failed to tell me that up front that they would now be charging for diagnostics. When I explained this to the girl, she rolled her eyes, tore up the paper, and threw it in the trash. Rude. But WAIT! Here’s the best part… I ordered a used factory part online for $150, finished the job in under an hour, AND I now have a working horn. Brand new the part is $600 which means they wanted to charge me $400 for 45 minutes of labor. Criminal. If you’re a “dumb blonde woman” this place will try to take advantage of you. Look out!


Oct 06, 2024

These guys gracefully helped me out while I was traveling through. They also work on a friend's car on a regular basis and she highly recommends them.


Sep 06, 2024

Great work


Sep 06, 2024

Had to drop the car off the night before. They squeezed us in the next day and worked on it. They explain the problem very well and have very reasonable rates. They always make sure you have a ride. I would highly recommend them to anyone with car problems. They know their jobs.


Sep 06, 2024

I had a phenomenal experience with Gibbs! I called around 1pm, had my car towed to them because it had no power. They called within a couple of hours and had it up and running! I was blown away at how quickly they got things together for me. Absolutely went above and beyond. I will be bringing my car back for all automotive needs and will recommend to everyone I know. Thank you for the superior customer service and attention to detail to the whole crew and for picking me up to get the car back. Y’all are amazing!


Sep 06, 2024

Very thorough evaluation and quick repairs! Great to work with!


Sep 06, 2024

Wonderful customer service- from making the appointment to picking up our car after work was completed. We needed our brakes replaced and they did an excellent job. We will definitely be returning for any future repairs we may need.


Sep 06, 2024

If I could give 10 stars I would. Gibbs repaired my SUV and I was about to chuck it! The cost was amazingly lower than I expected. The young woman at the counter and on the phone was knowledgeable and so sweet. Thank you! With a place like Gibbs around, don't chuck those fixable vehicles.