Giannini's Auto Body Shop

Jan 24, 2025

AVOID this auto body shop at all costs. A family member was recommended to take their car here through their insurance after an accident (they were T-boned). The initial estimate they gave for the repairs was 2 weeks, but they ended up keeping the car for 1.5 months. Any time they called for updates, the story was constantly changing or their answers were vague. After picking up their vehicle so many things were still wrong with the car. They scammed insurance out of 16K. Claiming they ordered brand new parts and brand new doors (for the driver side and driver rear doors). THEY DID NOT. Parts that were ordered were after market parts… Doors were not replaced (confirmed by the dealership service mechanics), trim and other small parts were GLUED to the car and are now literally falling off! Not to mention they gave the vehicle back with the driver’s seat belt DETACHED from car’s interior body. When they called to get it fixed the service tech they spoke with said they would not be able to get it fixed for another week. According to the auto body shop there are still parts “on order” but they cannot give any information on the timeline of when these parts will arrive. It is a different story every time they call. And the receptionist is absolutely rude, no customer service skills at all. In addition to all of that, there were clear signs the vehicle was used for one of the employees personal use due to children’s toys being left in the car. DO NOT TRUST THEM WITH YOUR BUSINESS.

Dec 07, 2024

I’ve unfortunately had to come here a couple times for a few issues, but every time they have been wonderful. Reasonable transparent pricing. When I need something done soon they do their best to accommodate me.

Aug 07, 2024

They did an amazing job! Very helpful and communicative. Kody was great to work with. I went to several shops for estimates and I would highly recommend Giannini’s.

May 07, 2024

If you wanna save your time, money and have your vehicle repaired by experts, do yourself a favor and don’t go here.

Apr 07, 2024

Mi auto quedó impecable

Feb 07, 2024

A+++! Mike the owner is super involved, goes over and beyond, and extremly meticulous about the body work and paint they put out. The work has a lifetime warranty and the parts are high quality. I highly recommend Giannini’s Auto Body!

Feb 07, 2024

Giannini Auto Body is the best in the business! This is my fourth visit to the shop and I and my family will be customers for life. The office staff is friendly, knowledgeable, and provides constant updates. My car is always look better than when I brought them honestly better than when originally purchased. This shop five stars from me.

Feb 07, 2024

I was devastated when my new car was rear ended And needed to have the bumper and back quarter panel replaced. I didn’t have rental coverage. Therefore I needed a shop who could get the work done quickly, I called around mini shops in the Daly City area. Most shops couldn’t even get my vehicle in for an estimate that week, but Giannini Auto Body understood my dilemma and offered to do a same day estimate. I went to the shop and was impressed by all of the staff. Nick, the estimator inspected my vehicle and promised an estimate within the hour, the shop was clean, they had the best coffee and I was sold. I had spoke with several other shops, and they estimated having my car nearly 2 weeks. Giannini Auto Body offered to have the parts pre-ordered in the work done in a fraction of the time By utilizing their in-house calibrations. In layman’s terms, making sure my cameras and safety features work correctly the shop performed exactly as promised and they have 100% of five star review from me.

Feb 07, 2024

I was referred to Giannini Auto Body by my insurance carrier and I will forever be grateful. From start to finish, the staff was informative. Thoughtful and went over and beyond any auto body shop I have ever dealt with. Being without your car can be stressful They made the arrangements for my rental car and handled everything for me. The owner Mike even offered to install my headlight bulb for free after I had tried to do it myself and failed. I am a lifelong customer and highly recommend this shop.

Feb 07, 2024

My 2020 Acura RTX had been both vandalized and in a front end accident. After asking several friends for a referral to a autobody shop, Giannini Auto Body came highly recommended. After contacting my insurance, I dropped my vehicle off to Giannini’s Autobody and my rental car was dropped off in minutes. The owner Mike Giannini was at the office And explained the full process. While my vehicle was being worked on Nick, the estimator called periodically, giving me updates on the status of my vehicle. My car was ready in time And the quality of the work was better than any I have seen. Not only is my car back in even better condition. His auto body had washed my car and arranged for my rental car to be picked up. I cannot say enough about the auto body level of professionalism, customer, service, and quality product our 2nd to 9

Feb 07, 2024

There are simply are not enough stars to rate these folks. Great communication, outstanding service, good people. Nobody wants to put their car in the shop, but they made it a pleasant experience. Thank you, respectfully, pedro.

Feb 07, 2024

They did an amazing job with fixing my car from a light fender bender. They also have great communication. On top of that I appreciate them vacuuming the inside of my car it was so nice and clean. One of the best Auto body shops I been to in a while.

Feb 07, 2024

This was the second time I brought my car to Giannini's Auto Body Shop. They come highly recommended by GEICO Insurance. I was in an accident and there was extensive front end damage to my car. The customer service I received from Giannini's was top notch. Nick Horsley, manager of the shop, was very thorough and kept me updated on the status of my car as well as Angie, the office manager. I also had a chance to meet Mike Gianinni, CEO, and he too was very accommodating to make sure I received the best service. I would highly recommend this place for your car repairs.

Feb 07, 2023

05/18/2022. I'm going to leave my comment here because I'm super disappointed with GIANNINI'S AUTO BODY, because they did a bad job on my car, and the customer service was the worst by the manager who I think is called DIAMON SMITH...they painted it of a different color than the original…then they broke some pieces around the left edge of the fender that they then glued together with glue they were not able to order a new piece…later they lost some plastic that goes around the left doors but the worst thing is that they did not say nothing… I was very angry and very frustrated and I called my insurance company so they could claim what they did to my car…..then we took the car to. ARCO`S AUTO BODY .. and ..you did a good job. The car was super good and the customer service was first class... With this message I want to convey to all the people who want to leave their car in the hands of these people... think about it several times... not because we are Latinos we have to allow us to be humiliated and mistreated... 😔

Feb 07, 2023

Been coming here for years. Excellent customer service and excellent quality work. Highly recommended.

Feb 07, 2023

Do not take your vehicle here. These people are rude once they get money from your insurance. Never again

Feb 07, 2023

I agree with Who 1 star marked this place. They fixed passenger side fender with the after market parts (what the …) they didn’t put original part and really bad paint job. Don’t go this body shop find good better one.

Feb 07, 2023

I left my vehicle for a day, service was quick, but my back rubber mats were stolen. I would have given 5 star, but thier customer service is too unprofessional. I called several times to find out what happened to the mats because they are quite expensive. The response was we'll call you back once we speak to the person who worked on the car, no one ever called back, thought about going to the police. So frustrating

Feb 07, 2023

I’m not happy with the work they did on my car! I wish I ever brought my car here, I brought it here because it was in my insurance network but I regret it every day, they got almost $7k to fix 2 doors and front bumper, I could have fix all of that and paint the entire car with 7k at my regular body shop that I always take my cars to. Also they charged the insurance for parts they didn’t even replace (door handles and mirror where supposed to be painted)

Feb 07, 2023

My deughter was Tboned by a meter man last Christmas Eve. Giannini's did a great job with the car. They were helpful and personable and understood our stress. Nice waiting area Convenient location in that it's not crowded. Parking is east. Near main streets, bus lines.

Feb 07, 2023

They replaced a mirror for me but it didn’t work right. They blamed the mirror. Got another and same problem. They didn’t bother to look inside the door for bending inside the door itself, so the mirror doesn’t fit properly now. They promised to buff out the tape and scrapes they made changing it. They never did. They sent me to a Chevy dealership instead (they did nothing to fix it as well). They don’t respond to messages. They meant well though.

Feb 07, 2023

very friendly and good service

Feb 07, 2022

Avoid this place! Terrible quality of work! Gianninis returned the vehicle with a lot of corners cut and not fixed 100%: Hood wasn't flush closed, car kept pulling right with steering wheel centered, they didn't calibrate the cars' sensors so it kept giving a malfunction warning light and they even put the floor mats down without securing it(re: Toyotas floor mat scandal). Unacceptable work!

Feb 07, 2022

He took great care of my car after a collision and fixed another ding on the car for me for a reasonable price. I would recommend this auto body shop to anyone!

Feb 07, 2022

Very professional operation! Excellent service, great reps...

Feb 07, 2022

Excellent service & friendly people

Feb 07, 2022

Gianni's is a place I will always recommend to someone for repairs to their car they have awesome customer service and I was extremely Happy with the work they done Gianni's you rock

Feb 07, 2022

Great work on cars!!!!!!!

Feb 07, 2022

I've gotten 2 cars fixed here and both times they helped me get back on the road quickly even most recently during the pandemic while other shops said it would be over a month they fixed my truck within 2 weeks. I definitely will refer friends and family here

Feb 07, 2022

Some jerked hit my bumper & Giannini's made everything look brand new! Thank you!

Feb 07, 2021

Excellent customer service. Prompt from greeting to check-in to receiving car for repair.

Feb 07, 2021

Giannini's Auto Body Shop does quality work and delivers your vehicle back to you in a timely manner. They can also help with those needing a rental car during the repair process.

Feb 07, 2021

The manager santo.hella cool and knowledgable about the industry.would recommend to friends and family.

Feb 07, 2021

They are really good in everything and excellent service and work the personal is very helpful end all the process