German Autowerks

Jan 30, 2025

Very friendly staff that explained what was wrong and how they were going to fix it. Great communication throughout the process and my car was fixed in a timely manner.

Jan 23, 2025

I was recommended to take my 2015 BMW X1 to German Autowerks by a close friend. Where I was introduced to Chris, which by the way is very knowledgeable he does a great job getting you scheduled & quoted. My experience with German Autowerks has been great!! I love the fact that I’ve never had to leave my vehicle just sitting at the shop for days. The repairs on my vehicle were done right and i received my car back in a timely manner . The mechanics are very professional and honest. I highly recommend this place.

Jan 23, 2025

Thank you Chris for always taking care of me. My low bean went out on my BMW, I called Chris and he had it replaced in 10 minutes. I have been working with Chris and German Autowerks for years. Thank you

Jan 23, 2025

The only place I’d take my vehicle. They always do a great job

Jan 16, 2025

These guys saved me (I thought... see edits + follow-up below)! Basically 24 hours before I was supposed to go on a trip… my water pump starts leaking everywhere only a year and change after I had it replaced. He said it would be around $1,100 + tax and it came out to be just over $1,300 after tax. They are also super responsive! Clean garage too… that says a lot! Edit: they replaced my oil pan and it is leaking again after 1.25 years, and I just moved to Colorado… hoping they can help me resolve this and make it right. Edit 2: Every single repair that they made failed within 2 years. They do not respond to calls or emails. I can only get a hold of them via the phone during business hours. Have never once received a call back. I now live out of state and they don't use carfax. I am trying to sell my car and the guy said "you're gonna have to come in to get your service receipts". I said "can't you just email them to me?". Guy verbatim said "no because I'd have to scan them." Are you kidding me? I spend thousands and thousands of dollars at your shop and you can't email me records? What a complete lack of work ethic and professionalism. Dude, scan them and email them to me. We will see if I ever get a call back from them. They have been a nightmare to work with because they are so so lazy. Please avoid. Edit 3: They got me an email of my work! Thank you!

Jan 06, 2025

German Autowerks is the best!! Even though I have a jeep wrangler they installed new tires, balance and alignment. I will recommend this shop to everyone. They also work on our 2003 Mercedes SL500, taking care of the regular maintenance at a reasonable price. Love this place!

Dec 06, 2024

Got a minor repair done today. As always excellent service and pricing. Much better sanctimonious and unfeeling dealership staff.

Dec 06, 2024

Great experience getting my Audi serviced. Friendly staff, very Professional & Knowledgeable group here!

Dec 06, 2024

They did a great job with my vehicle and were very friendly and informational about the repair

Nov 06, 2024

If I could leave 10 stars I would. I had recently moved and had to find a new shop to take my car to, and came across German Autowerks on Google. So glad I did. Hands down the best shop and customer service in Columbus.

Nov 06, 2024

Waited well over a year to post this review: Brought in a 2015 VW Tiguan R Line 4-Motion for a check engine light. This shop diagnosed the issue as a timing chain despite low mileage (sub 60k) and was quoted around a couple thousand to replace it. Being nowhere near the needed timing chain replacement mark typically needed on higher mileage engines, I had my doubts. I usually work on the vehicles but was out of state for work. I assumed they read the VW bulletin for the prior generation of this vehicle for a timing chain issue and did minimal diagnostics. Despite talking to them, insisting it was not the timing chain, and the bulletin was for a different generation, they held firm. I then declined work and had it towed to VW at MAG Dublin. Where they then replaced a faulty knock sensor in the engine which solved the issue. I called German Autowerks requesting a refund of the payment I made for diagnostics and explained what VW had found. I was willing to provide them all documentation of the repair, however, they refused to refund the money despite being wrong. It has been well over a year and the issue has not come back, I never needed a timing chain replacement. I am glad I trusted myself and decided to get a second opinion which saved me thousands of dollars. Do your research please, there are more experienced shops out there that have better integrity and can admit when they were wrong.

Oct 06, 2024

After Firestone gave me back my beetle with the brakes barely working and trying to sell me on other things I didn't need, I looked up local shops that handle European cars. It was instant relief pulling into their lot and seeing a handful of VW Beetles sitting outside. This shop was able to fix the issues Firestone caused, as well as get my car back up to standards. My brakes have never worked better, and my car idles so much more quite now. The things that Firestone told me I needed to fix my brakes were found to not be relevant at all. I feel as though the prices were fair, and the communication was great with frequent updates from Chris. I felt like they really wanted to help me out and get my issues fixed. I've had the car for 7 years and only now could someone tell me where my constant oil leak was coming from and actually fix it. I own two beetles, and will be taking them here from now on while I'm in Columbus. Thank you German Autowerks.

Oct 06, 2024

Always polite and very helpful..

Oct 06, 2024

Awesome place!

Oct 06, 2024

Great work and great communication when needed!

Oct 06, 2024

Honest and knowledgeable people. Trustworthy work and fairly cost efficient. Chris is very kind and professional. Thank you to the team

Sep 06, 2024

Everyone there is super friendly, super honest, and, most importantly, super capable. Chris will work with you and make sure what needs accomplished gets done.

Sep 06, 2024

Fast, professional service. They put my A4 back on the road quickly. Thanks Chris and John.

Sep 06, 2024

Great place to get your VW car serviced!

Sep 06, 2024

Had a great experience with German Autowerks. Josh did a fantastic job of explaining what components of my 2013 335i's I should keep an eye on for potential problems. Found my battery had not been registered and took care of it. I have found my BMW repair and routine maintenance shop.

Sep 06, 2024

I have taken both my son’s A3 and my daughter’s VW Beetle (most recently) to German Autowerks. I have found them at all times to be friendly, extremely knowledgeable and transparent. They will diagnose your issue, explain it to you in plain English and will not pressure you. Their estimates tend to be in-line with the final bill. If you’ve got a repair that will take an extended time, you might just get to drive a way-cool loaner while they have your buggy. I have not found their wait times to be excessive. I had never owned a German car, and within a short time I now have two in my household. German Autowerks is a terrific dealer alternative.

Aug 06, 2024

Excellent service and good price for my repairs.

Aug 06, 2024

Experts know what they’re doing! Chris helped me out alot and was very patient and detailed on the issue my vehicle had. German Autowerks was very patient with my extended warranty and I appreciate it. Will be returning if needed! Thanks

Aug 06, 2024

I took my Audi diesel here on recommendation and was happy with the treatment and service I received. The staff is friendly and made me feel comfortable. I felt like I was treated fairly and was pleased when the invoice was lower than the original quote. Will use them in the future and have already recommended them!

Aug 06, 2024

In for an oil change and module replacement for My audi Q8, in&out in 4 days, very transparent on issues and parts delivery timeline, my only complaint is the price being $130 more than what I was told over the phone after repairs were finished as opposed to when I picked it up.

Jul 06, 2024

Honest, friendly, and fair. Great mechanics for my VW and Audi.

Jun 06, 2024

Charged me premium price for parts but installed an inferior product that was less then 1/3 of the price. Scammers

Jun 06, 2024

Love the small shop environment and the people are super friendly. They were able to prioritize my vehicle so I could get back to work. I’ll be returning for all my shop needs!

Jun 06, 2024

They really know German cars. You should feel comfortable taking them any VW, BMW, or Audi. My car was done right the first time.

Jun 06, 2024

Very pleased with this place. I just bought a used Tourag there and they had the vehicle for a fair price and answered all my questions. I even met some of their mechanics and will take the car there for service. I heard through others that this was a quality business and from my experience I agree that it is.

Jun 06, 2024

We had a great experience at German Autowerks our car got repaired the same day we find the mechanic to be honest,good at what he does and the price was good thank you for making our day we needed a quick service and you took good care of our car

May 06, 2024

Very friendly hardworking staff

May 06, 2024

Very satisfied with the work and customer service. Great people and will be back in the future.

Apr 06, 2024

Brought in a BMW that is starting to get up there in miles. Asked for recommendations on work that would need to be done to keep the car running as a daily driver. Really appreciate the thorough review and recommendations for only work that was needed and not any unnecessary work/expense. Also appreciate the quick turn around to avoid keeping the car over the weekend. Great guys working here.

Apr 06, 2024

Guys there were cool, easy to talk too. Prompt with service.

Mar 06, 2024

Great customer service and high quality work. Very knowledgeable/explained issues well. They started the work right away and the car was done earlier than promised. Bill was in line with the estimate. Very good experience!

Mar 06, 2024

Took my Mercedes in for a brake repair. Customer service was great. They called with a quote and had the brakes completed within 3 hours. They went above and beyond and reset an error message on my car. Fast, affordable and quality work.