German Auto Repair

Oct 07, 2024

Mercedes benz fresno claimed to diagnose our 2018 Glc300 4matic. Gave me a quote to replace the transmission and transfer case $26,000!!! Had it towed to German auto repair for a second opinion. Fluid change, update programming, $1200, and car runs great. Huge shout out to Gary and crew. Friendly, fast, and won't rip you off, unlike MB fresno.

Sep 07, 2024

Excellent mechanics, really know their stuff and they're slightly cheaper than the dealer ☺️ but ... That said, they are not a discount shop.

May 07, 2024

Love them! They did a wonderful job repairing my BMW in a timely manner. Gary was a pleasure to work with.

May 07, 2024

Very friendly staff. Amazing service they will not do anything without informing you. Very reasonable price for repair. Highly recommend if you want good quality work. I was very pleased with the amazing service.

Feb 07, 2024

Awesome staff and crew. They know their stuff. It's better than the dealer by far. Dennis is very knowledgeable and understanding.

Feb 07, 2024

I need to take my car to the professionals for the first time in 20 years and I felt the German auto repair was very polite and their prices were reasonable. It actually cost me more for parts needed for the labor, and they were very honest about it

Feb 07, 2024

Not good

Feb 07, 2024

Run from this place. The worst place ever to get your car serviced. I had my Mercedes serviced there and after spending $2000 for noise coming from wheel, not only did they not fix the problem, but they caused more damage to my car and try to blame it on me. Because they didn't install the parts correctly and do an alignment, my bumper is damaged, my brand new Micheline tires are damaged and problem I originally took it there for is still there. Very costly. They are not experienced in Mercedes and they lie to shift the blame. Horrible service. In reply to the owners ridiculous reasoning: You just admitted to lying to me and not being such a good mechanic. When you change control arms you HAVE to do an alignment. So when I brought the car back specifically for alignment you didn't do it. Thanks, just what I needed. You just admitted that you lied. There is no language barrier as evident from this post and you have to be really stupid to believe that inner lining damage can be caused by hitting parking barrier. Tire wear from inside is caused by misalignment. You changed 4 parts and the noise is still there. A good mechanic would be able to pinpoint the problem.

Feb 07, 2023

I felt like they did an adequate job but the price was very expensive for engine repair on my Mercedes E350. . They were polite and nice up until I needed to have some warranty work done. The defective work started to give me problems 200 miles after I had the repairs. I had originally paid in excess of $8K and then when I found out the job was done subpar and some parts were not replaced that should have been. Dennis (the owner) would not honor the warranty and help me out in anyway to compensate for this subpar repair that I had to have redone at a Mercedes dealership. Don’t let their kindness fool you when it comes time to honor warranty work. I learned the hard way and will take my vehicle elsewhere.

Feb 07, 2023

I would give this place no stars if I could. Rude management. Walked in today when I heard the receptionist make rude comments toward done customers only to later on discover one of the victims of the comments was an employee, whom was then also yelled at and fired by the owner of this establishment. I have gone here for more than a year for All of my cars, but I warn everyone else of disrespectful staff management as well as the oh so LOVELY receptionist.

Feb 07, 2023

Terrible service ran by terrible people. Receptionist is careless and has shown me that this business would rather not have me return based on my snap backs to her undesired comments. So, I infact will NOT return. And I will encourage the rest of my family as well as any one reading this to do the same…disappointed but not shocked

Feb 07, 2023

The lady behind the front desk was so rude. She ignored me at first and when she finally acknowledged me, she was extremely curt.

Feb 07, 2023

You get back what you put in to this place. Respect, trust and fairness. I've been bringing my 1984 Mercedes 380SL here for over three years. Never felt pushed to make repairs I didn't feel were necessary. Dennis, John and the team know their stuff and you can talk to them. They have been doing this for decades and some of their technicians are one in a million. They have helped me on short notice and gone out of their way several times. If you own a German car this is a good place to start building a working relationship with reliable people that will support you well into the future. Highly recommend.

Feb 07, 2022

Experienced, honest, and nice people!

Feb 07, 2022

German Auto Repair is privately owned German car repairs and restoration business. It is one of a kind car clinic that service and revives Mercedes ,BMW, Bentley, and Porche. Dennis the Owner is leading the orchestra with a squad of smart honest German car mechanics who brought my 560 SEC 91 with 235,000 miles back to a running stallion after it was Dead and refuse to run. Just got my smog passed few days ago..drives smooth and dandy 🤣. I highly recommend them to you. You will discover the last of the good breed mechanics alive 🙏. Affordable.. Courteous..honest and reliable 👍🇺🇸.

Feb 07, 2022

Great auto service and mechanics, really helpful and knowledgeable. Dennis reached out couple days after to see how everything was... that's awesome customer service, not one auto shop ever reached out after to check in. John was extremely helpful and cared about the customer. Highly recommend if you own a German car

Feb 07, 2022

Had went to get oils change form them around 4 weeks ago 2 days after oils change a drivetrain malfunction light came on . I took it back they looked at it we agreed it may be a fuel pump was told if it happns again bring it back .well currently my BMW been sitting on side of road for 3 days and have to wait till the 25th till they can look at it .

Feb 07, 2022

Love it very resourceful very respectful feels Just Like Home thank you very much Sinclair family.

Feb 07, 2022

Very professional and an excellent experience. Thank you John, techs, and the entire staff. I will definitely return.

Feb 07, 2021

Rude customer service

Feb 07, 2021

Cost to much.

Feb 07, 2021

Found a place in Fresno that is willing to work on old VW's. John is very kind and pleasure to do business with. German Auto is fair priced delivers what they promise. 100% recommend.

Feb 07, 2021

Great work

Feb 07, 2021

The owner and service manager are both very open, honest, and friendly. They do very good work, and have always had my car done when they said they would.

Feb 07, 2021

very knowledgeable, respectful polite