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Gerber Collision & Glass

5

4

3

2

1

4.3
(154 reviews)
Review highlights

"Professional, courteous, and efficient. The work done on my car was awesome and fast!"

"Great professional and personable service."

"I am sure some staff care at this location, but my experience was terrible."


Overview

Categories

Auto body shop, Auto bodywork mechanic, Auto dent removal service


Hours

Sunday

Closed

Monday

7:30 AM - 5:30 PM

Tuesday

7:30 AM - 5:30 PM

Wednesday

7:30 AM - 5:30 PM

Thursday

7:30 AM - 5:30 PM

Friday

7:30 AM - 5:30 PM

Saturday

Closed


Description

Gerber Collision & Glass Jacksonville / Main St services include collision repair, auto body repair, dent / scratch repair / removal, frame straightening, auto paint repair, paintless dent repair (PDR), bumper repair, and more, to bring your vehicle back to pre-accident condition. We are your full service auto collision body shop, located in Jacksonville.


Reviews (30)

Feb 01, 2025

Got to the appointment early and the employees pointed me into the right direction


Jan 31, 2025

I recently stopped by Gerber Collision & Glass on a walk-in basis to check on some warranty work for my Kia Telluride. Josh, who handles warranty issues, helped me right away with professionalism and courtesy. Not only did he address my warranty concerns, but he also noticed and replaced a bulb I wasn’t even aware was out—going above and beyond expectations. His knowledge and customer service were truly impressive. I highly recommend this business, not just for the quality of their work but also for their excellent follow-up and commitment to customer satisfaction. Thanks, Josh!


Jan 23, 2025

Been here twice within about a month, great customer service and updates about vehicle are phenomenal


Jan 06, 2025

My experience throughout the entire process was phenomenal. The art of customer service skills was unparalleled. Jessica went above and beyond her scope of duty to ensure that I was adequately informed. My sense of satisfaction is 10 of 10. Shalom 🙏 🙏 🙏


Jan 06, 2025

Who can wait a week or more for a 10-minute bumper estimate. That's how long it took at the dealership without an appointment. What a joke


Dec 06, 2024

Great professional and personable service.


Dec 06, 2024

Was a good experience with this location. The helped turn my initial review into a positive one. Very friendly and care about their customers. Thanks Nick and Diane


Nov 06, 2024

Great body shop. They kept me updated and were attentive to detail. Highly recommend this business.


Nov 06, 2024

I go for enterprise but the Gerber staff is always so nice 👍


Nov 06, 2024

It is an excellent establishment to entrust your vehicle to after an unfortunate incident. We were warmly welcomed upon arrival and consistently informed about the progress of the repairs. Upon retrieving the vehicle, it appeared as pristine as the day of purchase. This establishment undoubtedly exemplifies the highest standards of professionalism. Our sincere gratitude for the exceptional care provided to our vehicle.


Nov 06, 2024

My experience with Gerber collision was a good one, everybody was so friendly, and Josh, Christina, and Ms. Diane made sure I was pleased.


Oct 06, 2024

Great experience, would recommend. They are honest, friendly and meet their estimated deadlines for completion on body work.


Sep 06, 2024

Amazing Staff, Great work. Fast friendly and easy to work with. TY for making my Baby Beautiful again!


Sep 06, 2024

Everything went as planned. Constant updates via phone text or email for convenience. Great customer service and Enterprise is in the establishment as well. Went above and beyond with my car. Thank you to all the representatives.


Sep 06, 2024

My truck is currently in their shop. They are prompt and friendly. I will update when I get it back.


Sep 06, 2024

Incredible and timely service! My car looked brand new after significant bumper damage!


Aug 06, 2024

Got my Subaru fixed up after a front end collision, and everyone was really nice and helpful. Did a great job and in a timely manner. Even gave me a free ride home after I dropped off my car! Thank you!


Aug 06, 2024

Great customer service, fast turnaround, and amazing results.


Aug 06, 2024

Great service! Excellent staff


Aug 06, 2024

I had such a good experience with this Gerber shop. I was greeted and all very friendly. I got the estimate very quick and got my vehicle back before i expected it. The work was terrific and very happy with it. Great shop.


Aug 06, 2024

Thank you for your excellent services! The whole process was so easy and worked with me on all my needs. All the staff members are extremely nice and helpful to all my needs and questions with my car. They handled everything for me with insurance and went above and beyond to make this unstressful for me .


Jul 06, 2024

2 years later everything thing they did clear coat has came off


Jul 06, 2024

Fast service and they really do an awesome job at keeping you updated. Very impressed


Jul 06, 2024

Josh the manager and Dianne and peggy in the office were absolutely phenomenal to deal with, they kept me up to date on each an every aspect of getting my car repaired at their facility after an accident. 10/10 recommend to ANYBODY in need of body work done. Also love the warrantee that comes along with the work the do! the absolute best group of people hands down!


Jul 06, 2024

Thank you for the INCREDIBLE work on our Traverse and for your kind communication. Everyone I spoke to was professional, knowledgeable, and kind. Jessica provided us updates weekly, and even when we got curious and called to check on it everyone else was kind and respectful. I called once to ask genuinely why it would take “so long” (it was only a month and I don’t know anything about car repairs) and they gave the phone to someone who could explain the entire process step by step so I could understand how in depth the repair was. Honestly I was at total ease after that phone call. When I picked up my car today, I was so thrilled with the job they did. It was cleaned and even the front interior was cleaned. Phenomenal work, easy to work with, and kind people. They made a mess of a situation easier.


Jul 06, 2024

They made the repair easy and hassle free. Highly recommend.


Jun 06, 2024

Every accident I have (i know how that sounds), Gerber does a great job fixing my car and staying professional while doing it. They go above and beyond to help out as much as they possibly can in their service. Very thankful for their work.


Jun 06, 2024

The people that works at Gerber collision on Main Street are awesome. They make sure that the customers are satisfied and if it’s a problem, they will work the hardest to make sure it get resolved..


Jun 06, 2024

jessica and dianne are amazing!!


May 06, 2024

Gerber Collision helped get my car repaired on time and were very helpful. Jesse Ost