Gerber Collision & Glass

Nov 07, 2024

Ah, well a body shop that does as it says, delivers and in a very professional and timely manner. Excellent turnaround time! Staff are excellent! So much was the experience, I dropped off my other vehicle for hail damage repair. Can't say enough very, very good things. Only this... If you are in Edmond, OK and you require vehicle repair - Just go here! Gerber, here at this location, lives up to it's 4.6/5.0 reviews. You understand why after your experience. Very pleased with the work, everything was just done right...the first time. Staff is very friendly, knowledgeable and goes out of their way, with your Insurance company if needed, to ensure the Job is done right! Sorry, rambling now.. but just go here!!

Sep 07, 2024

Fast, friendly and affordable. They were super nice and took care of me right away. Highly recommend!

Sep 07, 2024

Good prices and excellent work. Kept me in the loop every step of the way and even returned my vehicle early.

Sep 07, 2024

If you don’t need your car back in a timely fashion, then they will prob be fine. I think they did a decent job replacing my spoiler. The seals around the new part aren’t flush - they are kind of twisted now. The biggest issue is it took two weeks for them to replace my spoiler because they aren’t very detail oriented. They assumed the light came with the spoiler (even tho it was listed separately in the insurance estimate as a unique part) so they then had to order a light after all the parts showed up. The front desk lady doesn’t provide the most positive customer service either. I won’t be using them in the future.

Aug 07, 2024

I am hoping you don't have a fender bender or need collision assistance, but if you do, Gerber Collision on 2nd Street in Edmond is the place to go!

Jul 07, 2024

Just got my F250 back, and after $19k worth of damages, it’s completely repaired. (Other than tint, which Gerber setup an appointment for me externally to have it completed.) GREAT service from the technicians all the way to the new general manager.

May 07, 2024

I brought my car in and then had an issue while my car was in the shop. The way Juan resolved the issue is unbelievable and was a true show of customer service. Strongly recommend Gerb Collision.

May 07, 2024

Josh at Gerber Collision in Edmond, OK, deserves every bit of praise! From start to finish, he kept me informed every step of the way, ensuring there was no guessing or uncertainty. His straightforward approach means no bullcrap, just honest and reliable service. What impressed me most was his willingness to go above and beyond by providing additional information to help with another issue on my truck. Josh's professionalism and dedication truly set him apart. If you're looking for top-notch service, look no further than Josh at Gerber Collision!

Feb 07, 2024

Good people there!

Feb 07, 2024

These folks do great work with a smile. I cannot say enough good things. They communicate effectively with kindness, they do fantastic work and they're just really easy to deal with. They made the entire process very simple for me as the customer.

Feb 07, 2024

Have never wrote a bad review anywhere. But the quality of work was too low. Girlfriend crashed Altima in the front end, needed new headlights, ac fixed, fender, and bumper. Insurance paid for it all, I rebuild salvage title cars and own a dealership but we’ve been so busy I figured this would’ve been the easiest route. Bumper was not blended or even remotely the same shade. It’s 2023 we’ve been using camera matching for years. Headlights aimed sky high A/C was quoted to be fixed, it used to work before they messed with it just didn’t blow hard now it doesn’t work at all. When she picked it up the car barely drove once she got down the road. when they added coolant to it they didn’t bleed the air out of the system so she had to drive all the way back with a car that barely could drive. If this was a local body shop I would’ve just taken the hit but with a body shop as big as Gerber it’s insane that something this low quality can be put out. Support local body shops

Feb 07, 2024

Our whole experience was wonderful!! The receptionist (I can't remember her name) was so friendly and helpful! Our estimator Angel was FANTASTIC!! He was extremely helpful, he kept us informed along the way, AND they finished the job almost an entire week early!!!!! All around it was just an amazing experience!!!! My vehicle looks phenomenal and just as good if not better than it did before we were rear ended. 10/10!!!! Highly recommend them!!!

Feb 07, 2024

Outstanding customer service and they did a great job on fixing the front bumper on my car. I appreciated being contacted several times to let me know the status of my repairs. I would highly recommend Gerber Collision!!

Feb 07, 2024

Refused to paint aftermarket parts unless they purchased them.

Feb 07, 2024

They do great work and they look for ways to save self-payers money on the repair.

Feb 07, 2024

They don't actually have a paint booth, so your paint is gonna be filled with dirt they also don't wet sand after they lay a clear coat that they are spraying way to hot. Orange peel is the "industry standard" to them. When i asked them about it, the manager told me it was completely normal and started being very rude when I told them it wasn't normal. and when they took my passenger side mirror off to fix my door, they put the wiring in the wrong channel so my window wouldn't roll all the way down, it broke the wiring. do not use gerber they are the worst body shop you could go with. The photos I added aren't blury thats how bad the paint is!

Feb 07, 2023

Best experience I've had at any auto shop Zed is very helpful and an asset to the business

Feb 07, 2023

Did a great job restoring my wife's vehicle after it was nearly totalled. The car was in mint condition when it was returned to us. Great communication throughout the process.

Feb 07, 2023

Don't think they even looked at my car well. They were recommended by USAA. Ugh.

Feb 07, 2023

Excellent

Feb 07, 2023

I used them through an insurance claim, which to be honest made me really nervous! But they were honestly the most easy going and helpful team. Even when my reservation was misplaced for a brief moment(they had been purchased and were going through a transition), the woman on the phone made me feel as though she was going to figure out a way to make sure I was going to be taken care of and she did! The guys on staff were also informative and made me feel at ease that my car would be in good hands. I got it back and it looks good as new! 10/10 would recommend!

Feb 07, 2023

I've never had to make an apmt to get a repair quote, especially 2 weeks out. Wasn't able to make the apmt and didn't reschedule because of that.

Feb 07, 2023

Knowledgeable professionals!

Feb 07, 2022

Amazing shop and crew. Will go out of their way to take care of you!

Feb 07, 2022

Collision Works East Edmond worked transparently and seamlessly with USAA collision insurance, finished my repair within the estimated time, and manager Juan Vargas even helped me arrange transportation back to Norman in a time of need. Mr. Vargas also did my insurance estimate, which I had the opportunity to compare to quotes from other shops, and found it was very fair.

Feb 07, 2022

Estuno muy bien la atencion pero ay pequeños detallles pero de lo demas tood bien

Feb 07, 2022

Got oem headlamps for my car and they ordered me new bright bulbs that fit the oems that they had ordered for me from insurance. My headlights work and shine properly now. Good job on body work as well.

Feb 07, 2022

I think Run D MC said it best, "there's a whole lot of superstars in the house"! Kendall and his team are amazing!!

Feb 07, 2022

Run D MC says it best, "a whole lot of Superstars in the house"! Kendall and his crew are amazing!!!