Gateway Auto Service And Collision inc

Feb 05, 2025

El mejor servicio para tu auto

Jan 24, 2025

Madison was very pleasant and very helpful

Dec 07, 2024

The customer service at Gateway Auto Service is TOP TIER! I have been here for an oil change and once simply because I had so much trouble taking my out of state license plate off. They took care of the license plate for me at no charge and always treat me with such respect and in terms that I actually understand! 10/10 will be returning for all my car issues

Nov 07, 2024

Customer service here is absolutely amazing. I highly recommend. The quality of work is phenomenal. I will definitely utilize this place in the future if I have more automotive needs.

Nov 07, 2024

The service is great! The prices is very reasonable and they make sure they fix everything correctly they are very professional thank you all

Jul 07, 2024

Amazing service! Body shop matched primed quarter panel perfectly! Great prices and service!

Mar 07, 2024

Nitukumeir

Feb 07, 2024

I came to Gateway Auto service just pass their normal working hours with one of my tires completely flat from a screw that had damaged it. I had tried with several friends of mine to get the tire off to replace it with my spare tire but could not get it off. They gracious helped me past their normal hours and had me on my way in no time. I would gladly use their services again and I am so thankful they were there and willing to help.

Feb 07, 2024

Excellent customer service and quality of work is amazing. I brought in my car for repairs and Gateway handled all the insurance paperwork. It’s really stress and worry free working with Gateway.

Feb 07, 2024

Gateway Auto & Collision helped me resolve two separate insurance claims (State Farm Claim for a Rear End Accident, Geico Claim for comprehensive front bumper damage) on my BMW 4 Series. This required extensive work from their Team to communicate with multiple insurance companies all while providing good Customer Service to make sure I didn't have to do any extra work. They were great at listening to what I wanted fixed and when I noticed anything out of the usual after the repairs, they were on top of it to make sure the car was repaired perfectly. On top of this, they did an excellent job mounting and balancing a new set of Tires I ordered directly from Tire Rack. I would highly recommend them for any collision or servicing work on your vehicle.

Feb 07, 2024

Great customer service and a job well done. Our vehicle was involved in an accident that damaged the wheels, brake pads, and alignment. Gateway was very helpful in fixing all problems all the while providing great customer service. I highly recommend this body shop.

Feb 07, 2024

Very honest. Did work for cheaper then quoted

Feb 07, 2024

Watch out for their guard dogs that patrol the fencing. Their dogs don't help with the burglaries in the area, even though they will claim that. Their dogs just bark at other dogs and people they just don't like. For your own safety, avoid this place.

Feb 07, 2024

quick and painless experience for some paint buffing!

Feb 07, 2023

In April of 2021 I had $3200 Dollars of work on my Nissan Rogue.it consisted of axle assembly, suspension arms tire rods, alignment etc. three months later it needed an alignment but Mike at Gateway said Chicago streets are too rough and it would not be covered. So I brought it to pep boys and had the alignment done and got a year warranty To day I brought the car back to Pep boys they said they could redo an alignment but it needed other work like axle and suspension arm etc. I showed them the bill from Gateway and was told bring it to them because the parts were purchased from AdvancedAuto and have a life time warranty. Mike from Gateway told me the parts and labor were only covered for 12 months and 12,000 miles ( I had 13,000). I went to Advanced Auto and they confirmed I had a lifetime warranty, but could not give me the parts because I was not the original buyer. We are talking over $ 800.00 dollars of parts. So Gateways plan is to get the parts for free and charge me $800 again plus labor. The last time I wrote a bad review was 20 years ago so believe me these guys are bad news. John Finnegan

Feb 07, 2023

They did an excellent job putting my wing on my car!

Feb 07, 2022

Best mechanics in town

Feb 07, 2022

Gateway has been servicing my car for about 5 years. Always good work and professional. They recently fixed a difficult electrical problem for less than originally quoted and saved me from going to a dealer

Feb 07, 2022

Great service! Great people, alexica is great!

Feb 07, 2021

Extremely overpriced.

Feb 07, 2021

Good service; installed new tires/wheels in a timely and professional manner. And they hooked me up when I needed color-matched lug nuts swapped.

Feb 07, 2021

I've gone here a few times for oil changes, and they installed a new set of rims and winter tires. So far so good! They are pretty flexible with scheduling and they have done quality work. If you're looking for a local mechanic, I highly recommend it.

Feb 07, 2021

Super helpful! Great service! Definitely bringing my car here for any work it needs