Friendly Auto Care
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Review highlights
"Knowledgeable and responsible professionals here with great service!"
"Amazing service, reasonable prices, and a very honest staff."
"Austin gave me a free diagnosis and ordered a new oil pan from Honda."
Overview
Categories
Auto repair shop
Directions
350 Kiely Blvd F
San Jose, CA, 95129
Phone number
Call: +1 408-930-4629Website
N/A
Hours
Sunday
Closed
Monday
Closed
Tuesday
8:30 AM - 5:00 PM
Wednesday
8:30 AM - 5:00 PM
Thursday
8:30 AM - 5:00 PM
Friday
8:30 AM - 5:00 PM
Saturday
8:30 AM - 5:00 PM
Description
Hello~ this is Austin. We are OPEN as essential business during COVID-19. Business hours are Mon-Fri. 8:00am-5:30pm, Sat. 8:00am-5pm All by appointment only. Please call 408-241-8518 or TEXT me at 408-930-4629 to get more detail or schedule an appointment.
Services
Reviews (25)
Nov 07, 2024
I had a ring stuck in my passenger seat for a long time and was unable to take it out!! Friendly auto care helped me get the ring out and were extremely helpful.. they did not charge me anything for their service! Thank you so much!
Nov 07, 2024
Outstanding service! The technician is professional, reliable, and friendly, and speaks both English and Mandarin.
Oct 07, 2024
老闆親切，可中文溝通，大推薦！
Sep 07, 2024
Austin is very kind and responsible. With radiator replacement, he replaced a corner light bulb without charging anything. Thank you so much!!
Aug 07, 2024
I had a great experience at this auto shop! My Hyundai Sonata's engine light came on, so I planned to replace the thermostat and temperature sensor. I bought the parts, got a quote from Austin on Saturday, and dropped off the car on Tuesday. I picked it up the same day, and Austin told me the temperature sensor didn't need replacing, so they adjusted the labor cost and charged me less. The engine light is now off. Very honest and competent. Highly recommended!
May 07, 2024
bad experiences when repair the lights
Apr 07, 2024
This is an honest shop. This is the right place to do maintenance.
Feb 07, 2024
Austin is very helpful and did a great job fixing my Prius (hybrid inverter replacement)
Feb 07, 2024
Great service. They go above & beyond for their customers!
Feb 07, 2024
The best auto service I have met in the bay area
Feb 07, 2024
Went here upon recommendation from a friend about my mini Cooper's recent oil change in another shop. The other shop used an incorrect oil plug gasket, hence oil leakage from the drain plug. They were prompt, knowledgeable and professional in correcting the situation.
Feb 07, 2024
Austin is a very responsible person and the price is very reasonable But they have a lot of customers, so they need to call to make an appointment first.
Feb 07, 2024
Friendly Auto Care is a great place to go for car service. They solve car problem include mechanical or body issue. Owner Austin is professional and passionate, has great knowledges of car. It gives me peace of mind when I recommend my friends to him. Recommended and 5 stars
Feb 07, 2024
Great job with reasonable prices! Have my car lower arm bars replaced. Austin is super nice and straightforward with the quotation. Note, this is a busy place so just leave a message and they will return your call.
Feb 07, 2024
My car was damaged by a coworker in our company parking lot and I was looking around for quote to repair it. The dealer gave a quote of $750, which is way higher than my expectation. This body shop is close by and we just came to give it a try. The owner charged us $150 to fix it and it was done by the end of day.
Feb 07, 2024
Recently have my Porsche fixed included tire change here with Austin. He is very friendly and explained all the details and the parts that were changed. The price is reasonable and he can speak Chinese. Thanks a lot for his help so I can get my car back in such a good condition.
Feb 07, 2023
Good experience, as they can always identify the right issues so you spend the money for the right thing.
Feb 07, 2023
Great service!
Feb 07, 2023
Great, kind, friendly and quick auto care service with very fair prices!
Feb 07, 2023
Knowledgeable and responsible professionals here with great service!
Feb 07, 2023
Reasonable price and reliable work for a recent brake & rotor replacement for my Honda SUV. Friendly service.
Feb 07, 2023
Thumbs up!!
Feb 07, 2022
Austin and his crew were great. Came in for transmission fluid and transfer case fluid replacement. Done quick and reasonable. Very friendly group of guys.
Feb 07, 2022
I've often come here for routine oil changes, they're quick and friendly (hence the name lol). Recently came in for an AC repair that 2 other shops in SoCal couldn't figure out. Austin and Dylan were able to figure it out in no time with v reasonable pricing. It turned out to be a tricky electrical issue, with a part that was difficult to find w my car. They worked w me to locate and replace the needed part and was a smooth process. highly recommend!! They're often busy btw so you may need to check in if you have a repair.
Feb 07, 2022
Please be aware!!! Don't trust these fake online reviews. I left my car for coolant repair. Cost me $1000 and got it back with some crazy squeaking sound. Turns out they broke my radiator. Austin and his workers speak broken English, but can only bully me using foul language and refused to look into the problem. They started behaving after I decided to call the police. After this bad experience, I will take my car to another honest auto shop for further investigation. This is the worst auto shop I've ever experienced. Terrifying and worst service. Would give 0 reviews if I could.