Freebird Body & Paint

Feb 03, 2025

Rick at Freebird was great about communicating what was happening with my vehicle. Their work on my vehicle was great and restored it to a condition better than was it was before the accident.

Jan 06, 2025

Brought in my Honda Accord a few months ago after an accident and they did an amazing job! I was on a time crunch, but they were able to fit my car in their busy schedule and get the work done in time! Everyone I talked to was super friendly. Would 100% recommend them.

Dec 06, 2024

Freebird lost or misplaced the insurance check sent to them. They also did not request the supplemental check after popping the hood in a timely fashion causing a delay in returning our car. We had to rent a car out of pocket instead for a day. They never contacted us once during the delays to explain what happened. We mentioned our displeasure with their mistakes and lack of communication and were treated rudely and with disrespect by Bob who could not even look us in the eye as he lied his way out of the room without even an apology for the delay. To top it off, the guy who brought the car out did not say one word to us as he handed me the keys and walked away before we could inspect their work (which was fine). Due to such poor customer service, we will not do business with them again.

Oct 06, 2024

Fast friendly service, excellent work, and much better price than others quoted.

Aug 06, 2024

Very friendly and fast

Aug 06, 2024

Wonderful customer service! I called after a collision and was told they are booked out several months due to high demand but they spent time with me and recommended another local independent body shop that also does good quality work at a fair price and I really appreciated the willingness to make a referral. I had a great experience and will definitely remember it and try Freebird again when I need body work.

Jun 06, 2024

These guys are the best in Benton county. You can expect attention to detail, thorough repairs that are high quality. They’re worth fighting with insurance for to make sure it gets done right.

Feb 06, 2024

Extremely friendly and helpful staff. Job was quicker than quoted, even vacuumed the inside of my car and washed the outside afterwards as well. No complaints whatsoever.

Feb 06, 2024

Great experience

Feb 06, 2024

Kind of a late review. Someone hit my Tacoma and I needed it repaired. Now it did take me months to get in, understandable as they get a lot of work. When the time came I turned in my truck and had the rental delivered. They had my truck for less than 24 hours and had it repaired! They did such good work. I was worried about them matching my metallic paint, but it looked perfect. I can’t recommend these guys enough. I was so impressed with how it tuned out!

Feb 06, 2024

Love dealing with Shawn and everyone at Freebird. I hate it when I have to use his services but, when I do it’s always worth it! They do a fantastic job - my cars always look perfect when I get them back.

Feb 06, 2024

Mer up with Bob who evaluated our 2098 Nissan Quest for my Father's insurance agency and upon discovering the evaluation found out that he had just disposed of the grill and bumper that were still very well attached with no apparent damage on the outside , this estimate began as just for the parts that were removed not to the real problem of the situation . Ghe van has bounced out of a cutout on Circle and other than damage to the cross member and the radiator and the exhaust being pushed up from underneath there was no damage to the bumper guard or grill . This is very unsettling as the Quest was bought new in 2008 and has been taken immaculate care of . But No. Wanted to talk about the radiator and said that was the problem and after the incident in circle it was totalled . There was no mention of the cross member or the damage that was caused by the cut out he wanted to say the problem was much prior to that which was neither here nor there but he said he believed the radiator had been leSking for a long time . When I asked about the bumper guard and he said it was destroyed now I hear it's in the back but it needs to be put back just as it was delivered and he was very suggesting acting like we were bombarding him with too many questions at one yinr . Anyway fro the body parts and labor not even addressing the actual problem he had already come up with a figure of almost 6000.00 I went to school with Mike and Greg and know they run a honest and very fair business but this person that inspected was not fair diplomatic or helpful and left us with a bigger mess than when we started .

Feb 06, 2024

Shawn is always forthright, honest and customer-driven. Highly recommended!

Feb 06, 2024

They didn't even watch the video I showed them of the damage, then told me it wasnt that bad and I should have the scrape down the whole side of my truck buffed out for $50. I will never go here or refer someone here again. And my insurance company is going to here it for asking me to waist my time going there.

Feb 06, 2024

They have treated us with the most respect been up front about everything, and super helpful. They are 100%

Feb 06, 2024

They were fast to get me a quote on my car. Took them just 1 day of having it. It was totaled so getting things settled with insurance as fast as possible was very helpful. Thank you!

Feb 06, 2023

After an accident, I took our car to Freebird Body and Paint for repairs. I am delighted with their professionalism, their communication, and their fine work. They not only did an excellent job of repairing the damage, but cleaned it inside and out before I picked it up. I highly recommend them.

Feb 06, 2023

Always happy with their work.

Feb 06, 2023

Didn't fix anything for me but Rick was extremely helpfull and pointed me in the right direction

Feb 06, 2023

Excellent customer service, they back their work. Accurate estimates and realistic timelines.

Feb 06, 2023

Extremely customer focused and honest shop.

Feb 06, 2023

Great customer service. They were able to repair my car side panel quickly and for a desirable price.

Feb 06, 2023

I had some light body-work done, and they did a fine job; they were really professional and patient. They have a really nice waiting-area if you have to stay for a time. Cost-wise they also seem very reasonable. It was a much better experience than Possum Auto Body and Paint several years ago... g'lord.

Feb 06, 2023

I was in a car accident and had my car fixed at Freebird. They did an amazing job and were able to get my car fixed much faster than I expected. Their staff is friendly, efficient, and easy to work with! I highly recommend them!

Feb 06, 2023

Rick, and office staff were amazing,and even got it done sooner then I thought

Feb 06, 2023

Staff is nice, helpful, and honest. I've taken 2 vehicles here and both experiences where fantastic.

Feb 06, 2023

They were very very kind, thorough, and gave a pretty fair estimate. Highly recommend

Feb 06, 2023

Very timely estimate. Reasonable prices.

Feb 06, 2023

We're very fast with collision estimate and also super nice to talk to

Feb 06, 2022

Five plus stars! My crunched car needed body work and I could not be more pleased with the customer service or the work on my car. Bob was outstanding in keeping me informed for progress and particularly with the insurance company that needed additional approval. The entire staff that I worked with were excellent

Feb 06, 2022

Great place, nice and very friendly people.

Feb 06, 2022

Just went in for information and the lady (wish I would have gotten her name)at the front desk couldn't have been nicer. She answered my questions and pointed me in the direction I needed to go...will definitely go back when their services are needed!