Frank's Marathon

Jan 07, 2025

Took my old car to Franks for years. Always decent work. Now I got a hybrid car. I checked beforehand with Frank if they would be able to fix an electrical issue. I had read that usually Ford themselves have to be the one to fix these issues since the hybrids are computer/sensor heavy. After talking to his mechanic, Frank said no problem. Well the mechanic had no idea what he was doing, absolutely in over his head. His diagnosis was nowhere near what the actual problem turned out to be. The next day I'm told it has to go to the dealer. Fine, but they still charged me! Don't take a hybrid here unless your sure it's a mechanical issue.

Dec 07, 2024

I am not a car person so I get really nervous every time I need to get my car serviced. I am literally blessed to have a reliable mechanic that I trust. I don't really trust the big chain auto repair shops and random mechanics. We moved to Columbus this year and I did a LOT of research to choose where to take our cars. I have been to Frank's Marathon 3 times now (to replace the battery, to change the oil and to change the brake light bulbs). I can highly recommend them, they are very professional and very attentive

Dec 07, 2024

These guys are an absolute pleasure to work with. They do excellent work, in a timely manner, at a very fair price. In the automotive repair business, this would be considered a unicorn!!! Thanks for continuously providing great service to your customers!

Dec 07, 2024

Very rude during our uhaul experience. Seemed overwhelmed, but won’t use again. He blocked our car in with the other uhauls.

Nov 07, 2024

All the staff are very professional. I feel valued as their customer

Nov 07, 2024

At first I was enraged when I saw the actual bill. They originally told me on the phone the day before the cost of fixing it would originally be over $800. Hower the next day when I picked it up, the bill came to over $1000. They told me they did some extra work, but they didn't tell me this ahead of time. With that I was anticipating the amount to be over $800. I stormed out the door as I left. But as I drove my vehicle I was overjoyed because for the first time in years - I was finally getting heat. I felt much better after that. They did do a good job for not only fixing the original problem I was having, but mostly I was soo glad to have my heater working again after soo long. All in all, My suggestion to Franks Marathon in Upper Arlington is to keep up the good work you do, but also please make sure the customer is clear on what the final amount is.

Jul 07, 2024

After a recent visit to this gas station, I found it quite impressive. The staff was amicable, and I appreciated the great selection of drinks at the convenience store. The fuel prices were also reasonable, and they fueled my car for me. Where else can you get service like that anymore? The overall cleanliness and maintenance of the place were commendable. I plan to stop by this gas station again in the future. Thank you.

Mar 07, 2024

Excelente servicio y muy amable la atención al cliente. Los equipos que rentan están en buenas condiciones.

Mar 07, 2024

Frank and his team are always top notch and truly care about their customers. Pretty rare to come across a place like this in today’s society… Great business from the top down! -Drew

Mar 07, 2024

Great service center for your vehicle!!!

Feb 07, 2024

Extremely knowledgeable very professional and great gas

Feb 07, 2024

Frank is awesome, this place is the best.

Feb 07, 2024

Friendly. Helpful. Professional.

Feb 07, 2024

He was dishonest about his pricing. The sign clearly said $90 max tow and when we go to pay he charge $127 plus several “hidden” fees.

Feb 07, 2024

I had first known Frank's Marathon, at 3116 Riverside Dr. in Upper Arlington, as Frank's Sohio. During my teenage years [during the 1960s], I had lived 1½ blocks away from that gas station. I would periodically ride my bicycle over there and would fill up my bicycle tires with free air from a hose that had been attached to the outside wall of the building. My parents had always bought Sohio gas so it had been very convenient that there had been a Sohio gas station so close to our home. Just south of Frank's Sohio had been a drive-in movie theater that has since been replaced by The Landings. During the summer, we would often hear the sounds of the movies that had been showing at that drive-in theater. We did not have air conditioning in our home so our windows would usually be open during the summer. We would often hear the sounds of the movies from several blocks away. The sound of the movies that we would hear through our open windows had been quite unusual because that sound had been created by the combination of the sounds of many speakers that had been scattered all over the parking lot. Frank's Sohio later became Frank's BP and even later became Frank's Marathon. I recently visited Frank's Marathon [on 11-11-2023], for my first time in many years, so that I would be able to take a few photographs and so that I would be able to ask a few "historical" questions of the guy who had been working behind the counter. I am happy to report that there is still free air at Frank's Marathon for those who need it.

Feb 07, 2024

This place is the best and have been getting my vehicles serviced here for 7 years

Feb 07, 2024

Very good mechanics here

Feb 07, 2023

A true hidden gem. Where do locals go? Here. Best Italian food I have had in a LONG time.

Feb 07, 2023

Frank's Marathon is the best auto care shop in UA. Three generations of Gillespie's have run this location on Riverside Drive. Super service at very reasonable prices and they stand by their work. I recommend Frank's very highly. Ned Timmons

Feb 07, 2023

It's early in my experience with Frank's but so far I am impressed. Very knowledgeable, no nonsense. I'll be back.

Feb 07, 2023

My Toyota stopped running in Hilliard and I called for a tow to Frank’s Marathon. I was unsure of what I was in for because the coolant gauge had registered hot for a few minutes. Turns out, the tensioner broke and shredded the belt. The tow dropped my RAV4 off on Wednesday and it was back on the road Thursday afternoon. Price was fair, no surprises. Unfortunately, as a female, I’ve been talked down to before at mechanic shops and at the dealer. I appreciate Frank’s team diagnosing the problem and helping fix the situation and treating me equal. Great experience all around and will recommend Frank’s Marathon to my local friends and family.

Feb 07, 2022

Adam was incredibly helpful servicing my VW Jetta this summer. He was friendly and very knowledgeable. I will definitely be taking my car for service here again! Thank You!!!

Feb 07, 2022

Adam was probably the kindest, sweetest, most honest human being I’ve ever given my car to. Not only was the service excellent, but they were fast and very communicative about what the issues were. Highly recommend.

Feb 07, 2022

Excellent experience with checking in for service.

Feb 07, 2022

Frank's Marathon- Is professional, very honest about the work that only needs done, great customer service.

Feb 07, 2022

I have recommended to everyone I know to take their car in here. Everyone was very helpful and compassionate through the whole process of getting my car looked at from the initial phone call to picking my car up after work had been done. I appreciated the explanations of what was wrong with my car and what they did to fix it. At other places I've gone, I've always felt like either I was being talked down to or people couldn't bother to explain things to me. That was not the case here, they were wonderful!

Feb 07, 2022

I’m really disappointed in Frank’s Marathon. I took a Honda CR-V in for a pre-purchase inspection. They told me that the car was generally in good condition. Not even a week later of owning the vehicle, I took the vehicle to another shop to have it looked at due to issues I was noticing. It turns out the car is leaking oil from every place it could possibly leak oil from, the exhaust is leaking, two tires need replaced ASAP, new brakes are needed, and toms of other issues that resulted in an estimate of over $5k in repairs. There’s no way the tech at Frank’s didn’t see any of these things, particularly the oil leaking and the tires. The engine light also came on about a day after I had my car inspected at Frank’s. It was reset by the seller, and then reset at Frank’s.

Feb 07, 2022

Just gas lol

Feb 07, 2022

VERY NICE WORKERS AND LOVE THE NICE ATMOSPHERE AND THE NICE PEOPLE

Feb 07, 2022

Where's the pizza