Ford Service Center - Sacramento
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Review highlights
"Great service, amazing care, fast services. Overall 10/10"
"The work was done in a timely manner and at the quoted price."
"Poor communication, poor diagnosis, ridiculous prices."
Overview
Categories
Auto repair shop, Auto tune up service, Brake shop
Directions
4625 Madison Ave
Sacramento, CA, 95841
Phone number
Call: +1 916-953-7215Website
View websiteHours
Sunday
10:00 AM - 9:00 PM
Monday
8:30 AM - 9:00 PM
Tuesday
8:30 AM - 9:00 PM
Wednesday
8:30 AM - 9:00 PM
Thursday
8:30 AM - 9:00 PM
Friday
8:30 AM - 9:00 PM
Saturday
8:30 AM - 9:00 PM
Description
Bring your Ford vehicle to Future Ford of Sacramento for all your service and repair needs, from regularly scheduled appointments to major repairs, and you can count on a continued driving experience unlike any other for every single mile of your lease or ownership. We want to ensure your vehicle stays in great shape, whether it's taken you 10,000 miles or 100,000 miles. That's why Future Ford of Sacramento offers Ford service and repair, so you have access to the latest specialized technology and precise analysis from Ford trained technicians who undergo regular, frequent training so they're always up-to-date on every component of your vehicle.
Reviews (24)
Feb 04, 2025
I didn’t realize Future Ford of Sacramento was doing house calls!!! I had a recall on my car and they actually scheduled me a next day appointment and came to my house to fix the recall. They were done in 20 minutes and even put air in my tires. I think they are only doing this for certain recalls, but I’ll take it! Thank you for this amazing service.
Feb 01, 2025
I am extremely happy with the service I received at Future Ford Sacramento.
Jan 30, 2025
Dave provided outstanding service and made the process very simple. Dave kept me up to status and was extremely helpful answering all my questions. Thank you! Mike
Jan 30, 2025
Great Service from John, Tim and the team!
Jan 30, 2025
Great service. Chris wrnt above and beyond.
Jan 30, 2025
I originally bought my 2014 Ford Edge at this dealership. There is a Ford dealership 4 miles from my house, but I always take my car to be serviced to this location because of the excellent service they have given me over the years.
Jan 30, 2025
Wonderful service.
Jan 23, 2025
Exceptional service and coordination with Jose Orozco
Jan 23, 2025
I had a flat tire on Christmas Eve I called Future Ford -Dave Hall who had me bring in my 2024 in and had the technician fix it on the same day. He is always courteous and calls us to update us on our car as let us know when we were able to pick up car. Thanks Future Ford for Dave Hall he makes a stressful situation go away. William and Raquel Fassnacht
Jan 23, 2025
I was very excited when the service department called me that my recall part was in they gave me a nice Uber ride home and pick up very efficient and helpful
Jan 23, 2025
JR went above and beyond to take care of my daughter's truck today. We had a last minute service need and he got it done! Thank you!!
Jan 16, 2025
This is the worst service center ever!! Don’t go!
Jan 09, 2025
Poor customer service. Brought my 2019 vehicle in for a check engine light. It was here for over a week. Each time I would call for a status update, no one could help me until I finally got a call that it was ready. I do appreciate that Ford got me an Uber home when I dropped the car off. Looking at trading vehicle in for other car brands with reputations for good customer service.
Jan 06, 2025
Andy Chacon is the reason why I’m a happy customer and extremely competent Service writer he is
Jan 06, 2025
Andy was great!! Got my truck in and out in no time.
Jan 06, 2025
Bashir is too good
Jan 06, 2025
Customer service is top tier!! Damon was exceptionally attentive to my concerns and made sure all of my vehicle needs were met. I was very pleased.
Jan 06, 2025
Fast drop off, same day repair, courteous, and free uber ride. Very satisfied
Jan 06, 2025
Future four does not keep their clients up-to-date on what is going on with their vehicle. I have had to call in several times to find out what’s going on with my vehicle and still was not updated.
Jan 06, 2025
Good time
Jan 06, 2025
I was scheduled at a different location to have a recall done on my Ford Branco, but they took me anyway. I had a complimentary ride home and a ride picked me up when then the work was completed 🙌. Very professional staff!
Jan 06, 2025
JR always provides top notch service He has a great team around him
Jan 06, 2025
John was so amazing! I was having transmission issues and couldn’t reproduce the problem anytime I brought it in because it was inconsistent. Finally I had to have it towed to the service center . They were so helpful and super accommodating.
Jan 06, 2025
Teyvon was great. He was able to get me in right away for my issue.