Fix-Um Haus

Jan 06, 2025

DON'T do any business with rich he will rip you off any chance he gets he sold me an engine that was supposed to be in good working condition but come to find out it was junk he wasted several days of my time and ripped me off for a significant amount of money that he refuses to give back so in the end I ended up with an extremely expensive boat anchor

Jan 06, 2025

I've been going to Rich for my various Mk4 TDI's issues for 13 years now, and his prices have always been fair; he always fixes my car's problems regardless of how many parts need to be thrown at it and will work until the vehicle is FIXED. No BS straight to the point guy, drives what he works on. His technician Gary does stellar work as well and is also a full on VW fanatic. I've recommended them to all of my buddies with VWs, and will continue to do so for years to come!!

Aug 06, 2024

Super shady owner, i had issues with my alternator and he said hed replace it no problem and i asked him to give me a price before he does the job, he wanted 1000 bucks for labor alone, a money hungry owner that isnt a true business man, i bet you half of the good reveiws on here he made himself

Jul 06, 2024

Great mechanics and good guys! very honest and fair. I needed help with my car and when no other shop was available until months later, they were able to see me that day and fix it on the next. I will be taking my car here whenever I have any problems in the future. Highly recommend their services.

Jul 06, 2024

They are the best VW shop in the Portland area. I trust them with my mk3 Jetta.

Feb 06, 2024

Don't do it! 😕

Feb 06, 2024

Found rich a year ago and all my car troubles have went away since. Quality of work is efficient, timely, and at a good price.

Feb 06, 2024

I go there once every couple weeks for about 3 months now. He promises to fix the car but it has never moved from where he left it out on the street in front of someone's house. I suspect mind altering chemicals are the reason why he can't look me in the eye when he lies to me. I've never had a good experience here and will never go back.

Feb 06, 2024

I have been taking my VW's here for over a decade. I would not trust anyone to work on them except Rich and crew. Prices are excellent and the work is the best in PDX. Thank you Fix-um Haus!

Feb 06, 2024

Reasons you should *not* get your car repaired at Fix Em Haus: - Your car will be exposed on the street while waiting for the work to be done. - It will probably take 2-3 times longer to get your car repaired than you expect. - The owner has terrible communication skills and is a difficult person to work with. - You may get your car back without having all issues addressed and need to take your car to a different shop to get things completely repaired anyways. Reasons you should go to Fix Em Haus: - Cheaper than most places - May give you an extra discount if you pay in cash I won't be returning here and recommend you save yourself some sleep as well.

Feb 06, 2024

Rich and team are awesome people. Feb 2023 there was a foot of snow on the ground and they welcomed my vehicle in and fixed the issue in a timely fashion and at a good price. I very much appreciate them.

Feb 06, 2024

Richard is the owner and he's very nice. They are very good at their job.

Feb 06, 2024

Ruined my transmission by failing to refill fluids when completing a differential fluid change. I've repeatedly tried to sort this out with Rich and he has ignored, deflected, and blamed others throughout. I won a small claims judgment for $5,000 against him which he refuses to address or respond to. Ask yourself if this is the type of person you want to deal with before going here.

Feb 06, 2024

Super knowledgeable, no nonsense, trustworthy mechanic. I'll always take my VW here.

Feb 06, 2024

These guys are the best VW mechanics, ever! Great prices and amazing service!

Feb 06, 2024

This place is the absolute best! I was having some troubles with my headlights on my Jetta fixed me right up same day. Other shops were trying to charge me hundreds of dollars just to diagnose the problem and even more to fix! All of my mechanical needs will be done at Fix ‘em Haus from now on! Finally a mechanic I can trust and with fair pricing. Everyone I encountered there were awesome folks

Feb 06, 2024

Very clear on scope of work and definitely satisfied when I picked up my rabbit!

Feb 06, 2024

Worst. Service. Ever. Do not let them anywhere near your vehicle without a written estimate.

Feb 06, 2023

Great service

Feb 06, 2023

I'm truly grateful for the service at Fix-Um, these days it's rare to find an owner operated, old school honest mechanic that really knows what they're doing.

Feb 06, 2023

Quick and easy. Honest, down to earth mechanics who specialize on VWs. Got the job done at a great price.

Feb 06, 2023

Very accommodating and informative. John gave me a fantastic deal on a pre-purchase inspection and Rich has given good recommendations when I've called in since then with questions. If you've got a VW, this just might be the place to go in town.

Feb 06, 2023

We were broke down on vacation and Rich got us back on the road when every other shop said at least a week out. Thanx Rich!

Feb 06, 2023

Fix-Um Haus is a great place to get a car fixed, however the owner is very rude and makes the whole experience unenjoyable.

Feb 06, 2023

Rich is amazing. Took care of my wife's VW and my Jeep

Feb 06, 2023

Very fair and expedient as possible given the amount of work they have. And they always answer the phone.

Feb 06, 2022

Employee was very polite and friendly. He quickly greeted me and isolated the problem.

Feb 06, 2022

I sent my car there in May to have the lock cylinder replaced. He used done nothing to my car and has made every excuse possible and has been avoiding us and when he does answer he makes excuses or is rude and insulting. 105 days with no work done and has lied about the work he said he would get done. On top of that he charged my wife for parts and repair on her car then when she went to drive it home it almost wrecked because he misdiagnosed a whole in the transmission. I would not use this joke of a shop as it could literally kill you or a loved one and n ot to mention cost you for tow fees and stress.

Feb 06, 2022

The good ratings were in the past. This was the worst auto repair experience I have ever had. This place is an embarrassment to the Portland VW community. Would have posted a zero but it wasn’t an option

Feb 06, 2022

The owner is super knowledgeable, thorough and goes above and beyond with service.

Feb 06, 2022

Very fair and considerate person he doesn't over charge and he is straight to the point