Fix Auto 17th Street
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Review highlights
"Great customer service from Paul. Worked hard to get my repair done quickly snd with the least expense to me. Very friendly. Appreciate them making this as easy on me as …"
"I enjoyed the service that the company gave to me and the wait time."
"Wonderful office staff in clean pleasant office with coffee."
Overview
Categories
Auto body shop
Directions
3355 17th St
San Francisco, CA, 94110
Phone number
Call: +1 415-865-8400Website
View websiteHours
Sunday
Closed
Monday
7:30 AM - 5:00 PM
Tuesday
7:30 AM - 5:00 PM
Wednesday
7:30 AM - 5:00 PM
Thursday
7:30 AM - 5:00 PM
Friday
7:30 AM - 5:00 PM
Saturday
Closed
Description
At Fix Auto USA, we're here to take the weight off your shoulders and get you back on the road safely and as quickly as possible after an accident. Our qualified body shops are equipped to handle any repair approved by your insurer, including everything from wheel alignment and bumper repairs to air conditioning systems. We also handle rust, paint chip problems, windshield repair, paintless dent repair, and any other accident repairs, ensuring all your needs are covered. Our team of professionals will work tirelessly to ensure you and your car leave our shop satisfied. At Fix Auto USA, you can trust us to provide the highest service, quality, and care. We're confident you'll be pleased with our work, and we look forward to serving you soon.
Services
Reviews (35)
Feb 01, 2025
Excellent service and care from this establishment over and over again. I so appreciate the efforts to arrange for towing and even coming to find me at work to get my car key. Never had better service. Such a helpful group!
Jan 31, 2025
Quick friendly helpful knowledgeable . Couldn’t ask for more.
Jan 07, 2025
I was rear ended which was a very unpleasant experience though I must say, getting my car fixed with Lofrano & Sons (now Fix Auto?) was the shining highlight from that experience... Aaron ensured that my 1964 Plymouth Valiant was returned to its former glory and also advocated with the Insurance company on my behalf, ensuring that the quality (and look) of my bumper (in particular) was not compromised... I very much appreciate the care & attention that we received... Thank you!... = L. Alberto
Dec 07, 2024
I recently had work done on my Mercedes GLC at Fix Auto 17th St., and I couldn't be more pleased with the experience! From start to finish, they were timely, friendly, and professional, making the whole process smooth and stress-free. The team even went above and beyond by detailing my car before I picked it up, which was such a thoughtful touch. Their attention to detail and commitment to quality really stood out. I highly recommend Fix Auto 17th St. to anyone in the San Francisco Bay Area looking for exceptional service. They’ve earned a loyal customer in me!
Dec 07, 2024
Our auto insurer referred us to Fix Auto 17th St in SF following a cut off fender bender. Wowee! I thought service like we experienced at Fix Auto was a thing of the past. Aaron (owner) is a consummate pro and a true gentleman who showed us kindness, respect and sensitivity during our estimate appointment with him. Excellent communication and superb knowledge base. His is a family business with multiple shops and connections to seamlessly serve our needs. For instance: Aaron arranged our rental car service to come to the shop to pick us up and at the end of the repair we were able to leave the rental at the shop there for pick up by the service. He saved us time and grief by arranging this. He greeted us like friends or neighbors during drop off of our vehicle and provides a reassuring and patient presence making sure we understood the repair process. He’s gracious customer oriented owner. His assistant Lucia is kind, friendly and knowledgeable too! You can tell a lot about a business by who’s employed there, you can tell when people are happy in their jobs or not. Great office vibes! After dropping our car for service, it was picked up promptly by the repair guys in less than the time it took us to complete check in. The repair to the front passenger bumper/side panel looks flawless, an expensive Prius sensor was replaced and is working spot on. Our car was returned to us in detailed condition, like when we bought it ant the dealership and with a fast turn around time. 4-5 days! Can you tell I’m (we’re) impressed? We cannot more highly recommend Fix Auto 17th St in the Mission! Many thanks Aaron!!!
Nov 07, 2024
I am having a distressing experience with my Audi. Central electrical system. I am unable to lock my car!!!!! I need help! Settings were changed in my car while in your shop for paint and dent repairs Very disturbing….
Sep 07, 2024
To my dear friends at Fix Auto, The most warm and honest team … love talking to them and they have the patience to do work properly to the best standards. Simply excellent. In addition the founders are very knowledgeable and my bmw x3 is repaired like nothing happened. Aaron and His younger brother Josh are really outstanding people who check documentation and don’t make you wait unnecessarily without giving you the answer you want and the services or repair that’s needed. I’m incredibly happy with both of them:))Thankyou and if any need arises your team is who I go to.
Aug 07, 2024
Great people, great service, and most importantly, great results. Highly recommend.
Aug 07, 2024
I’ve been to Fix Auto multiple times (hi, i live in San Francisco) and each time i’ve had the best service. The owner Aaron goes above and beyond to insure the best experience and clearly walks you through the whole repair process.
Jul 07, 2024
Great service “ not toooo E xpensive quick and reliable service. Keep on going :) Missing feature”No car body wrap “😇
Jul 07, 2024
Just picked up my car, was pleasantly surprised!!... my car looked great!!... fix auto did a great job ....they even detailed my car......will definitely recommend fix auto......Aaron was most efficient n friendly.
Jul 07, 2024
Super friendly, helpful, efficient, communicative and did great work. While nobody wants to go to the body shop, if you have to go, you should go here.
May 07, 2024
Excellent customer service, responsive, respectful, highly recommended.
May 07, 2024
My mini needed side panel dents repaired - Fix Auto 17th is fast and flawless! Seamless process with my insurance. Five stars!!
May 07, 2024
Wow, these guys turned a bad day following a car crash around! Our insurance recommended this place and I arrived with our car on the tow truck and were immediately met curbside with a friendly hello and humor (much appreciated after a long day). I mentioned I was short on time and asked if I needed to be there for the unload and they took my number and handled the rest. I got a follow up call BEFORE my issuance with an update on the status of the car. Customer service is A++ Will definitely use Fix Auto on 17th for future car emergencies ❤️
Apr 07, 2024
Aaron at Fix auto is the best! Does quality work. Always looks out for his customers and keeps them up to date with the progress of their repairs.
Apr 07, 2024
Fix Auto on 17th Street was great! They kept me in the loop from the time I took my car in for the insurance estimate till I got my car back all repaired and looking like new. I felt like a friend of the family. The auto repair work was excellent. This is the second time I have had to take my car to them for repairs. I wouldn’t go anywhere else! Michael
Apr 07, 2024
I had to repair a sunroof and came here as a local shop via insurance. Despite the sunroof being *very* difficult to source and the repairs being much more than originally expected, Aaron was great throughout the process and kept me informed and had the car ready by the original estimate. I would absolutely go here again for future repairs.
Apr 07, 2024
My car had a mysterious leak after the rainy season this year that Aaron thoroughly got to the bottom of. Really transparent, Aaron thinks out loud and keeps us informed along the way. My scion is feeling great for the first time in a while.
Apr 07, 2024
They repaired my car quickly and with good communication and high quality. I wouldn’t hesitate visiting them again.
Feb 07, 2024
Aaron was absolutely genuine, nice, and great to talk with. I was satified with his consistency of what happened. My catalytic converter got stolen and Fix Auto well-fixed the problem! 👍🏽. Not only now is there greater awareness of what happens out in the streets, but I’m very likely for sure to go back to this Fix Auto do to the friendly and excellent service. Thank you again Aaron! 👍🏽😊✨✌🏼
Feb 07, 2024
Aaron was very helpful in looking at my car and working with my insurance, Progressive, to get the car fixed. He was very on top of the whole process
Feb 07, 2024
Although it took me 45 minutes to get to the Folsom garage to have my car fixed from a collision, I was happy to do so. Aaron, Josh and staff were helpful, knowledgeable, and efficient. They even had my car washed and detailed. Although my car is 7 years old, it looks like new. Thank you all. You were great.
Feb 07, 2024
Best service and very friendly people. Very fast and efficient. Would recommend this shop to everyone!
Feb 07, 2024
Fix Auto is the Best! Beautiful work and the work was done on time. Thanks Aaron!!
Feb 07, 2024
Great customer service
Feb 07, 2024
Great experience from start to finish. ApAaron was wonderful to work with and paid great attention to every detail of my repair. Hopefully, I won’t have to…but would use them again
Feb 07, 2024
Great service and fast turnaround time! The team did a great job coordinating with the insurance company for a seamless experience.
Feb 07, 2024
I needed a part painted to match my car and also needed it installed. Not only was Aaron able to match the color perfectly, but the job was done extremely quickly. Aaron was able to accommodate my schedule and have the part installed for free at the Folsom St. location (shout out to Josh and Franco).
Feb 07, 2024
I wouldn’t go anywhere else. My experience was as easy as butter. It’s like family, going there.
Feb 07, 2024
Staff very professional. The repairs done to my car were explained to me . I was so pleased with the customer service from Mark! I highly recommend this business.
Feb 07, 2024
They were fast and efficient. The owner, Aaron, was so helpful and understanding. He really made sure that I got informed and arranged for the rental company to pick up their vehicle at the shop so I would not waste kite time. They also washed my car before I returned at no extra cost. Thanks again!
Feb 07, 2024
They’re smart, they listen, they answer questions, they tell you what you need to know. They’re the best.
Feb 07, 2024
Went in for an estimate, left it there same day, and got it back 2 weeks later as promised. I didn't know Fix Auto was a franchise and calling other Fixed Autos in Potrero was disappointing. The Fix Auto on 17th St. Is the one you want to go to. This is my second repair job. And like the first time, Everything went perfect. You deal mainly with the owner and you won't be being disappointed. If you got car problems, file a claim with your insurance and fix Auto will do the rest. Easy peasy!
Feb 07, 2024
What amazing service! Aaron fixed my mirror in only two days, and it was way less expensive than I thought it would be! AND they cleaned my car—inside and out—incredible bonus!