First Rate Auto

Jan 31, 2025

Get place and service got me in right away and got my truck back on the road within a couple hours will definitely be going back there

Jan 24, 2025

I am always happy with the care they take of my car and me. They're so friendly and efficient and I know I can trust that things are done well. I've been coming here for years, and will continue to be a customer here. I highly recommend First Rate Auto! Tori

Jan 07, 2025

5 stars is not enough for this place. I’ve taken both of our cars here multiple times and they’ve been nothing but great to us. Always getting our cars back to us in a timely manner, so friendly, and I almost always spend less than I think I will for good quality work on our Hondas. If you’re looking for your honest neighborhood mechanic, you’ve found it. Edit - months later, I had some car issues. My car died on the side of the road. They sent a mechanic with a jump pack to start my car and help me limp it home. Absolutely not something they have to do. Please support this shop. You would not get this kind of service from a dealership and these guys are as honest and fair as it gets. Can’t say enough good things about them.

Jan 07, 2025

After calling around, this was the only shop that was able to fit me in within a reasonable time. I brought my car the next day for a diagnostic, and within 24 hours it was completely fixed. I was only charged for the diagnostic. Yaqub took great care of me, and I will definitely be coming back if my car experiences any more issues.

Dec 07, 2024

The team at First Rate is exceptional! They handle any repairs my car needs with impressive speed and reasonable prices. I always recommend them to others.

Nov 07, 2024

Been Going To First Rate Auto For Now 9yrs Now To Is The Best Shop In The World Fix It One Time And Never Have The Same Problem Agian!!! First Rate Auto Is My Family!!!

Nov 07, 2024

I have been here twice for my car and had great experiences both times. Yaqub is very honest and upfront- I never feel scammed. Communication is fantastic. They call with updates, explain what's wrong, and what is necessary to fix. Very professional and friendly. Got me in short notice this week despite being very busy. These guys are awesome. Highly recommend and will be back!

Nov 07, 2024

The service and workmanship is right there in the name, First Rate. I have been taking my automobiles there for two decades and I hope to take them there for the next two decades 🤞. I can’t recommend them highly enough.

Oct 07, 2024

Always have a good experience here. Responsive, friendly, and honest.

Oct 07, 2024

My experience with First Rate Auto was great from the very beginning. Initially went in for an emissions test. When my car failed, they not only explained the reason why, but also provided a plan to fix my car's issue. Pricing was also very nice! Repair was done in about an hour, and a week later my car passed emissions. I highly recommend First Rate Auto. Great service, great rates, and extremely professional/kind people!

Oct 07, 2024

Service was nice and smooth.

Sep 07, 2024

I first initially went there just for an emissions test, the wait was not long at all, and I was in and out. I ended up getting an oil change two days later. The customer service was great, they were very professional, and the mechanics were super nice. The prices were very reasonable. I would recommend this place.

Sep 07, 2024

I've never even thought of posting a review before. This is now my second visit for an emissions test. Both times, I was in-and-out in twenty minutes. And, each time I've had a great interaction with the store manager, Yaqub. I look forward to returning, unfortunately for me, for some additional service work. I'll post an updated review when completed.

Sep 07, 2024

If I could give First Rate 10 stars ⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️ I definitely would. My car needed everything from Engine light on to Brake repair. The Mechanic provided up front communication from start to finish, he provided quality work to my vehicle that was unmatched. If you’re looking for top- notch service at a reasonable price. I would highly recommend.

Sep 07, 2024

In and out. Great customer service!

Sep 07, 2024

The whole First Rate team is fantastic, they finish any work that my car has needed incredibly fast and they charge fair prices. I recommend them to everyone I know

Sep 07, 2024

Went in for emissions and had to wait 30 mins but the guy was super polite and nice.

Aug 07, 2024

Best place to bring your car has done everything on my car and keeps it running

Aug 07, 2024

Can’t recommend these guys enough. They’ve been phenomenal to work with. I’ve taken 2 vehicles to them for a ton of work and both run amazing. Yaqub is a very honest guy and was very helpful in determining how much work and money to put into the vehicles. He also worked hard to give me discounts and deals at every opportunity that he could. I solely come here now for every car need. It’s also been a one-stop shop for me as they have connections with guys who did my windshield and portered another car for me as well. First rate auto has been the best auto body shop I’ve been to by far.

Aug 07, 2024

Got my emissions testing done here today and it was a breeze. Walk-in, quick, easy and friendly. Highly recommend.

Aug 07, 2024

Great service! Easy in and out for emissions and getting tags. I will be back for service if needed.

Aug 07, 2024

Had great service. Came in needing work done on my car and everything went smoothly and there were no issues.

Aug 07, 2024

Quick and easy emissions testing

Aug 07, 2024

These guys take care of me everytime, they are fast, friendly and thorough. I really appreciate all the great work fellas, thank you.

Aug 07, 2024

This place definitely lives up to its name. Family owned business with top notch service. I have been here several times, twice in a pinch, and they never fail to take care of me, squeezing me in on short notice and often for far less than I anticipated it costing. Good communication, kind and easy going people, and great service all around. Highly recommend them.

Aug 07, 2024

Unfortunately they failed to consider human factors, they post a very large sign in that says "park car on street for emissions" in there entrance and do not have a desk that is visible from the door. This leads you to believe you should wait in line on the street. Despite being there 10 minutes early and the second line, verifiable by all other customers, they had to push out my emissions test 1.5 hours. which i could no longer do because of work. It was a bit disrespectful of my time. I suggest they change the sign to say "please check in and park car on street for emissions".

Jul 07, 2024

Fast service. Got my emissions done here. In and out. Will be back!

Jul 07, 2024

First Rate saved me a lot of money. I went in looking for a second opinion on a quote that I got from another auto shop. Not only did the show me this wasn’t the problem, they fixed my original issue for half the price. I come here all the time now because I know I can trust them… trust and honesty is key in this business Thanks First Rate Crew!!

Jul 07, 2024

Great service all around!

Jun 07, 2024

Came in for an emissions test on a Monday and they were super busy! The guy at the front desk did a great job managing all the customers around him. He was kind and patient with each customer question that came at him. Once I got my testing done I was able to renew my license and get my sticker right then and there! Highly recommend for friendly and helpful service!

Apr 07, 2024

Friendly service

Apr 07, 2024

Got emissions done. Asked some auto questions on my car and got great responses and help without feeling pressured. Great people and will be taking my cars there for future work.

Apr 07, 2024

This is an excellent example of why we should continue to support local businesses. The guys here are very accommodating and honest, and the quality of their services are on par with dealerships - without the pretense. Highly recommended and my new shop of choice!