Firestone Complete Auto Care
5
4
3
2
1
Review highlights
"Friendly Work done on time No issues Work done under price quote. Really good experience Thank you for making me feel like I matter........"
"Great service, very professional, highly recommend them for vehicle service."
"Great customer service and willingness to work with us to maintain our cars."
Overview
Categories
Tire shop, Auto air conditioning service, Auto repair shop
Directions
3938 E Harry St
Wichita, KS, 67218
Phone number
Call: (316) 712-0678Website
View websiteHours
Sunday
9:00 AM - 5:00 PM
Monday
7:00 AM - 7:00 PM
Tuesday
7:00 AM - 7:00 PM
Wednesday
7:00 AM - 7:00 PM
Thursday
7:00 AM - 7:00 PM
Friday
7:00 AM - 7:00 PM
Saturday
7:00 AM - 7:00 PM
Description
Helping our neighbors since 1926, Firestone Complete Auto Care is your one-stop shop for your vehicle needs - from standard maintenance to tires and repairs. Discover exceptional auto care service at Firestone Complete Auto Care in Wichita, KS located at 3938 E Harry St. From tire sales to maintenance and repairs, we offer comprehensive solutions for every make and model. Keep your vehicle running smoothly with services like oil changes, brake inspections, and engine repairs. If you're a Wichita resident and want to experience reliable and affordable auto care tailored to your unique needs, schedule an appointment online and or visit us today so our expert team can take care of your vehicle and get you back on the road.
Reviews (30)
Jan 31, 2025
Great people very helpful
Jan 23, 2025
Amazing customer service and very professional staff!!
Jan 16, 2025
I have used this Firestone exclusively for both oil changes and tires. I fully plan on using it for repairs as well. They are professional and helpful. I recently had to have my battery cables replaced and was able to add a last minute oil change to my appointment. Recommend 100%
Jan 16, 2025
They take good care of my vehicles. They give a price and stick with it. They know how to fix everything. They are polite and helpful. I have used them for a long time and will continue to do so.
Jan 09, 2025
It is freezing here and my tires were low. I went to a place to pay for air, it didn't work, I stopped by this store to see if I could get air, the person at the desk said sure, filled my tires and said no charge. I will be going back there, if they are that good hearted, then I believe they are more than fair. Thank you for such a good deed.
Dec 06, 2024
Great place
Dec 06, 2024
Sam answered the call and said he could get us in right away. He was easy going, efficient and handled our request right away! Thanks Sam!
Dec 06, 2024
This is my second visit to this location and once again they’ve gone above and beyond. They’ve exceeded my expectations in every realm. I’m grateful for their dedicated employees and expert service, making sure, with much patience, that my questions are answered, and that my car is taken care of completely. Thank you for all you do!!
Dec 06, 2024
Tom at East Harry is always very helpful and goes above and beyond. He is also very friendly
Nov 06, 2024
Called around and this was the place that said they could take care of my issue. I really appreciate how the employee handled my call and then the job they did was excellent. Very happy I called them.
Nov 06, 2024
Muy buen trabajo Felicidades..
Oct 06, 2024
Friendly and professional prices seemed a little high
Sep 06, 2024
I was able to get in immediately for a much-needed oil change. I waited on-ate, I was offered water, the gentleman working the front end was very personable and friendly. It didn’t take long at all and I was back on the road. I will definitely come back here.
Sep 06, 2024
My wife's fuel pump went out as we were driving. We stopped in right as they were closing and they took care of us. Gave us chargers to charge our phone to call an Uber, let us stay late while they diagnosed the problem, then had it fixed less than 48hrs later. Taking all my business to these guys here on out.
Aug 06, 2024
Great and fast service. I believe Sam was my service advisor and tech. Very professional. Got to love good, honest, customer service.
Aug 06, 2024
The guys were very professional and their knowledge of my car was quite impressive
Jul 06, 2024
Friendly Work done on time No issues Work done under price quote. Really good experience Thank you for making me feel like I matter........
Jul 06, 2024
Got my car in & out in less than 30 minutes after fixing my AC at a very affordable price. Special shout-out to Howard for his excellent customer service.
Jul 06, 2024
Great knowledge and professionalism.
Jul 06, 2024
I love the guys at the east Harry Firestone. My last visit was a oil change and they did it so fast! Thanks for all you do!
Jul 06, 2024
Most of my past car repairs have been high. This time the tech showed me a small part maybe an inch long that was the problem with my air conditioner. The total was just over $80. I have always trusted this Firestone in the past and will continue to do so.
Jun 06, 2024
Great service, very professional, highly recommend them for vehicle service.
Jun 06, 2024
Had a blowout on freeway traveling thru town and they replaced tire fast and I was back on the road. Thank you
Apr 06, 2024
Great experience here! Sam is awesome. Made my car like new. Will use this place again.
Apr 06, 2024
Great work & good people! Thank~you, kindly.
Apr 06, 2024
I always get excellent service at this Firestone.
Apr 06, 2024
Super friendly and answered my questions. When I walked in to pick up my car the attendant didn't even ask my name, he remembered me from the last time I was there, which was about a month ago, and had all my paperwork and was ready to go
Mar 06, 2024
No customer service skills nor any respect for people in general let alone someone’s time. I recommended them to my daughter because of a $50.00 coupon for brake repair she could use to save money. We took our vehicles at the same time & sat together waiting for our cars to be serviced. They were dancing in the shop rather than looking at our vehicles. They lied about repairs needed for my vehicle consistently walking back & forth, in & out from the shop. I needed rear brakes & was quoted $240.00 for rear brakes from Harold over the phone. In person the quote was $711.00 because I have drum brakes & needed rotors, as far as needing rotors we know that’s not true. After I declined that service because that’s an insane cost (I’d already made peace with spending $200.00) I was told the rear brakes & rotors are fine & the problem was the front brakes & rotors & quoted $523.00, which I also declined because clearly lying is the trend. My daughter needed rear brakes & was quoted $308.00 & told it couldn’t be completed until the next day because it would take 1.8 hours initially, which quickly changed to no we can get it done now. I said I was quoted $240.00 & we have a $50.00 off per axle coupon, to which we were told we can’t find that anywhere. They asked who I spoke to, I said Harold & they advised well he’s gone. After two & a half hours sitting there we left with nothing done except an oil change on my vehicle, that they attempted to charge me over $50.00 for, but I had a coupon pulled up on my phone, sorry not sorry guys. This has been an establishment that was passed down for me to go to from my Dad as it used to be the only place he’d take his vehicle to. He was lied to & quit going & I hadn’t had that experience myself, until now. I’m sad to see it’s become yet another auto shop that disgusts me. At this point I do not recommend going to Firestone to anyone, ever.
Mar 06, 2024
Sam always takes great care of me and my family members when we come in to have anything done.
Mar 06, 2024
Was able to get in quickly. I just dropped my car off in the morning before work and picked it up after work. Sam told me about my front tires and a deal taking place at beginning of March. So I will be back to get two new front tires. Thank you Firestone.