Firestone Complete Auto Care

Feb 02, 2025

I have been coming here since I moved in 2021. I do not trust anyone with my vehicle except for Victor and his boys. They are amazing. Always find me discounts. Never lie, and if a misgiving happened (only once and wasnt even that deep) they rectified it. Cannot express how amazing this crew is.

Feb 02, 2025

Joshua was very helpful and the service was fast and efficient. Definitely recommend for others

Jan 23, 2025

Came in there with a flat tire. They tried to tell me they couldn’t fix it even though the location of the nail was in the middle of the tire. They tried to sell me a new tire. I went somewhere else to another name brand tire center and fixed no problem. Beware of these guys. They’re just trying to sell you new tires.

Jan 06, 2025

Firestone always provides fast, efficient, no-nonsense service. They always provide recommendations and let me know what is essential and what can wait, and they don’t spend any time trying to sell me on parts or services not needed.

Jan 06, 2025

Joshua at 3690 Murphy Canyon Rd. fire stone was phenomenal. we had our brakes and rotors replaced with a recommendation to replace rear tires. Joshua was very informative about the services for our vehicle and I was very happy and pleased with the result.

Dec 06, 2024

Very helpful, professional and kind!

Nov 06, 2024

Great, quick service. They did alignment and all four brakes in less than half a day. The lifetime alignment is a great deal!

Nov 06, 2024

Joshua was great and helpful

Nov 06, 2024

Replaced. With new cars now it simply not possible to do it. Yourself at home. Too many parts on the car have to be removed. Just replace a simple headlight. But the service was quick and easy. Thanks for a great job.

Nov 06, 2024

Amazing customer service! Very professional and helpful!

Nov 06, 2024

Fast Service & Professional

Nov 06, 2024

This center was courteous and quick. I caught a shard of metal in my tire. They put on my spare for the night and ordered a new tire from their warehouse. My tire was replaced it in under 24 hours.

Nov 06, 2024

This was my first visit to this location. I usually go to the location in Mission Valley. I liked that this was a smaller branch and wasn't as busy as MV. I dealt with Joshua at the front counter and he was very professional and knowledgeable. He also had a much nicer attitude than I've experienced in Mission Valley. I've witnessed way too many upset customers at the MV location. Thanks To Joshua and the great service I received, I will be making the Murphy canyon location my new go to for future car repairs.

Oct 06, 2024

Excellent customer services victor and joshua are super friendly & professional. They got the job done asap thanks ..

Oct 06, 2024

Fixed my tires fine. Shout out to Joshua for making a 10 minute repair a 2 hour wait so he could creepily ask me on a date once i was alone with him in the shop.

Oct 06, 2024

Great service.

Oct 06, 2024

Had a flat tire and they changed with a very quick turn around time even on a Sunday.

Oct 06, 2024

I bought the lifetime alignment service a few years ago and it has paid off and then some. The dealer wants to charge me for one what Firestone does for the life of my car. Victor is always courteous and goes the extra mile to get me in and out quickly. Highly recommend!

Oct 06, 2024

I found a tear on my tire yesterday, I called first thing today and they were able to schedule me in for today. Victor was very helpful with the situation, he explained everything thoroughly. I got a new tire under warranty. I have been coming here since 2019, they are a great team and are very reliable.

Oct 06, 2024

I noticed a HUGE nail on my tire after work. I came to the nearest firestone by me. I was assisted by Joshua. He was very professional, extremely helpful with all my questions. Super painless! I get to go home safety. I appreciate the whole team at firestone. Thank you.

Oct 06, 2024

Joshua is awesome man! His crew assisted me in obtaining rear brakes got my 2016 Volkswagen Passat. I recommend this Firestone vs The Oceanside Mieneke off Vista Way!

Oct 06, 2024

Recently had blow out on my vehicle took it to Firestone highly recommended this location Joshua was very polite and professional took care of my issue in a timely manner thank you guys

Oct 06, 2024

The helpers were kind. I called with an urgent matter and they accepted me asap. I didn’t have to wait long for service. Also, I enjoyed a peaceful, comfortable wait in the lobby. No hassle. I would definitely recommend this location.

Oct 06, 2024

These guys were awesome. I came right at 6pm when they were closing and needed a battery. Without flinching they said yes and installed it in less than 5 minutes.

Oct 06, 2024

They were Awesome I bought lifetime warranty on alignment they were so good I will be back

Oct 06, 2024

Victor was straightforward to the point we appreciated that he listened to our needs and satisfied our requirements. Awesome job thanks, Victor. Damaris Ascanio Perez

Oct 06, 2024

Victor was super helpful and got me up and running!! Will be back

Sep 06, 2024

Joshua at Firestone Tire was a true professional—courteous, knowledgeable, and attentive. He made the experience smooth and efficient, and it’s clear he’s the kind of employee any company would be lucky to have. His excellent customer service reflects well on the whole team 👍🏼

Sep 06, 2024

Nice to know I can bring my car here and trust the mechanics to fix anything properly. I do most maintenance on my car but I don’t maintenance nails in my tire. Asked for them to tighten the lugs back to 90 ft/lbs and he did just that. Brought it in and completely understood that the wheels were under warranty just under a different car as I sold the previous car they were on. They got me in and out in time for an interview I had to be at by 2pm. Young lady up front is very nice and helpful, bright and big smile when you walk in the door happy to help you. She’s bilingual as well I believe Spanish, so if you need help she’s super helpful. All of them are courteous and hopefully I can work with them again next time for some tires 😁 thanks

Sep 06, 2024

They are awesome. They fixed the problem.

Aug 06, 2024

Excellent customer service and minimal waiting

Jul 06, 2024

Alex the manager runs a great shop! Excellent service advisors and technicians. Victor is such a great service advisor. Honest and kind and very knowledgeable. Always a great experience at this shop. I highly recommend.