Firestone Complete Auto Care

Jan 06, 2025

Best place ever.. . Very nice the people from there ...

Jan 06, 2025

Customer service is friendly but horrible. Ordered tires several times but every time I call to check on the status I am told they do not have any orders under my name.

Dec 06, 2024

Had appointment at 10am didnt leave until 1pm

Nov 06, 2024

2+ Hours for a simple car inspection. do not take your car here, they will make you wait and put cars before yours

Aug 06, 2024

5 stars for Linda! I arrived early for a car inspection and she so patiently told me to come back at 9am. When I came back she happily greeted me and took care of me. When I failed the inspection she was kind enough to help me pass by telling what needed to be done. I could have been annoyed from the beginning but her kindness and patience made my experience pleasant

Aug 06, 2024

Cierran a las 5 pm pero llegando 4:38 pm ya no pueden hacer una inspección

Aug 06, 2024

El dia Miercoles se me atranco mi camioneta con las llaves adentro, ya iba de salida a mi trabajo y hooo! Cielos no podia creer lo que me estaba pasando. Hable a Firestone que esta en Barlett y Corpus Chrity, Me atendio Linda, y muy amable de inmediato mando a un trabajador, en menis de 15 minutos llego y me abrio mi troca. Muchas Gracias🌹 Me salvaron fue mi dia de suerte 🙂 Les 5 Satra. Les daria 10! Linda Muchas Gracias

Jul 06, 2024

My brake light was off didn't help poor customers service

Jun 06, 2024

This is the worst service I have ever encountered, I came in at 10 am for a brake job and an oil change and they took all day now 6:40 pm and they tell me 30 minutes before closing that brake job cannot be done because they are going to close that it will take 3 more hours to do the job. Truck spent all day at this place more than 8 hours for a oil change.

Apr 06, 2024

Mr centeno and staff always helpful whether it's selling me tires or changing my oil or a wheel alignment the staff at Firestone always professional And as a repeat customer That I am for years they are always showing me and explain to me in detail what is wrong and what needs to be replaced like tires or oil changes batteries and etc. I can always count on Firestone and the staff like Albert to be there for me in my time of need The next best thing to a dealership is Firestone

Mar 06, 2024

Great customer service and quality work provided at this location. I have been a customer for +20 years. Mr. Jorge Centeno is an awesome manager.

Feb 06, 2024

Atención personalizada rápidos y te revisan varios puntos del vehículo totalmente recomendable

Feb 06, 2024

Great and fast service

Feb 06, 2024

Great and honest store manager, very friendly, and with great service and repair. Better service and cheaper than the dealership/dealership

Feb 06, 2024

Great customer service

Feb 06, 2024

Great customer service and work

Feb 06, 2024

Great experience with Firestone yesterday! (Background : trying to get my car inspection done but currently many places are not doing it bc the TX system is down). So I called around and then called here and spoke to George who said they can do the Inspection, just that there's a small wait. So I took the chance and went to Firestone and they got my car Inspection in and out like in 30 min ( I know others are done in 5 or 10) but to me it was a great experience bc they were professional and did the job. IDC about waiting bc my bigger issue was Also needed to get my car registration & plates & the Tax office was 3 block away which saved me time of having to drive there

Feb 06, 2024

Horrible experience. Left my vehicle at 8 am.. For alignment, rotation, inspection, and oil change. Guy was like should be done by noonish. I called for update 2 pm and they said it was almost ready. Get there at 4:30. Nothing had been done to the my vehicle. I was like... How do we go from almost done to nothing being done? Then they blame for the vehicle getting there 30 mins ago... I'm like no my vehicle has been here since 8 am. I was willing to give them a 2nd chance, but it came back to bit me in the behind.

Feb 06, 2024

I do not recommend doing your inspection there. They tell you they can install or fix whatever you are missing, but they price-gouge you. I saw it be done to several people there, and they did it to me when they said I needed lights for my license plate's lamp. Then they checked off my inspection, and when I checked the lights, they didn't even work. Then they tried to do it to a relative of mine when they tried to sell her $65 wiper blades, even though hers were perfectly fine, but they wouldn't pass her inspection unless she changed it. Ended up just needing one replaced for $13 at Autozone down the street.

Feb 06, 2024

I had a flat tire so I decided to go to Firestone. I didn't realize it was late and they were about to closed. Anyways the staff was very professional during my situation and help me get my tire fixed. They definitely exceeded my expectations at how they went above and beyond to help me. Honestly I didn't expect it because no other tire shops would do that during closing time. Thank you so much! Will definitely recommend this place. Update: I recommend buying all your tires from here, they are safe and high performance. Already driven mine for almost 3 years and they are very resistant.

Feb 06, 2024

I had a tire going low very fast . I got here at 6:45 am to open at 7:00 am. I was the second customer of the day. I was attended earl. Customer service was great, but it took 1 hour and 40 minutes to repair one flat tire. So just be ready to have some patience because it doesn’t seem like they are motivated. On the other hand the job was completed.

Feb 06, 2024

Initially took my truck to Firestone located in McPherson for brake repair. They left a mess, brakes started to squeak and would get vibration when I applied brakes. Took it to Firestone San Bernardo and they were able to correct issues including alignment and balance. Customer service was great as well.

Feb 06, 2024

Last yr I went to the one in McPherson worst mistake I made. I purchased two tires with insurance 9 months after I took it in for a flat and was told it could not be patch. They wanted 200 drs for another tire .So I went to Florida for vacation and stop at a Firestone for a quick repair so I ask them about the tire n I was told they should have patch it not to try to sell another for 200 drs and that’s with Ins.

Feb 06, 2024

Seriously the worst! Customer service is terrible! Waited over 3 hours and they only had 2 cars in front of me! Employees have no knowledge and rude! Never again! Employees nowhere to be found and customers walked in

Feb 06, 2024

They had me in & out really fast. I barely had time to eat my lunch LOL

Feb 06, 2023

Bad bad service they take hours to do one simple service, and they don't even acknowledge it, why am I still here?

Feb 06, 2023

Excelente servicio de todo el Personal y muy Eficientes

Feb 06, 2023

Pesimo servicio, me agendaron cita a las 10 am para cambio de aceite y no la respetaron, me atendian hasta las 3 de la tarde

Feb 06, 2023

Professional and nice service.