Firestone Complete Auto Care
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Review highlights
"In and out within an hour , without an appointment"
"Phone charge station, TV, clean restroom, coffee, and great customer service."
"Great place Great service and nice people"
Overview
Categories
Tire shop, Auto air conditioning service, Auto repair shop
Directions
5620 W Little York Rd
Houston, TX, 77091
Phone number
Call: (281) 886-0153Website
View websiteHours
Sunday
9:00 AM - 5:00 PM
Monday
7:00 AM - 6:00 PM
Tuesday
7:00 AM - 6:00 PM
Wednesday
7:00 AM - 6:00 PM
Thursday
7:00 AM - 6:00 PM
Friday
7:00 AM - 6:00 PM
Saturday
7:00 AM - 6:00 PM
Description
Helping our neighbors since 1926, Firestone Complete Auto Care is your one-stop shop for your vehicle needs - from standard maintenance to tires and repairs. Discover exceptional auto care service at Firestone Complete Auto Care in Houston, TX located at 5620 W Little York Rd. From tire sales to maintenance and repairs, we offer comprehensive solutions for every make and model. Keep your vehicle running smoothly with services like oil changes, brake inspections, and engine repairs. If you're a Houston resident and want to experience reliable and affordable auto care tailored to your unique needs, schedule an appointment online and or visit us today so our expert team can take care of your vehicle and get you back on the road.
Reviews (29)
Jan 07, 2025
Got a lifetime alignment a few years ago and they are always professional and handle everything quickly. Definitely recommend to anyone!
Jan 07, 2025
Great service! Excellent prices. I recommend downloading the app cause it is great and user friendly.
Jan 07, 2025
Noah was very Helpful and Polite No complaints at all ! And the Machanic was polite as well and the timing wasn’t long at all For an oil change and a filter change . Thank you guys !
Oct 07, 2024
Firestone number one above all other tire companies!
Oct 07, 2024
I’ve been using Firestone for over 10 years and this location is probably my only negative experience. Front desk is fine, and the quality of the work was fine. I even trusted their diagnosis on other work. The main problem is the wait time. Normally I’m OK with waiting but I saw technicians on their phone in the shop. Using their phones while using machines. Taking a nap then waking up to get on their phones. That’s where I have a problem with waiting. I don’t have a problem with Firestone but this location is not good. Save yourself a few hours and go somewhere else.
Oct 07, 2024
Les diera más estrellas pero noo.muy mal servicio llege y le pregunte a una señora si hablaba español y muy grosera me contesto que no pero con un tono bastante grosero como si uno a pedir ba quería dos llantas para mi carro pero como no es carro del año creo que tienen preferencia hay que llegar con carro del año talves así te atienden mejor ni loca regreso ahi
Oct 07, 2024
They got me in fast as a walk in. Completed my services very quickly and were very friendly
Aug 07, 2024
Spent almost $3000 dollars to fix my car just to have it reeking of gasoline
Jul 07, 2024
Carlos and Noah displayed exceptional customer service. Although the part needed was backordered, they kept in the loop on the process to completion.
Jul 07, 2024
Great customer service and very helpful to any questions I had.
Jul 07, 2024
My car was making noise but driving ok after I got it check to see what’s the problem and now the car don’t want to stay crank the an auto store around the corner from them say they also wouldn’t recommend nobody to this location
Jun 07, 2024
The people here be on point , probably due to it not being terribly busy .
Jun 07, 2024
They took care of me and I will return to have work done on my car
Apr 07, 2024
Great customer service. Very attentive to me and my car needs. Great experience and I highly recommend this Firestone!
Mar 07, 2024
I had an exceptional experience with Firestone Complete Auto Care for my Tesla's wheel alignment. Their service was meticulous, ensuring precision and attention to detail. The staff demonstrated expertise in handling electric vehicles, and my car now drives smoothly. I appreciate their professionalism and would highly recommend their services for any vehicle, especially Teslas.
Mar 07, 2024
Justin and Carlos were both very friendly and professional. Work was completed in a timely manner.
Mar 07, 2024
New management has really turned this place around. Service is great, I now trust the workers and this team. Thank you because the previous management lost my business but now I’m back and I’ve been back several times since the new manager took over. Justin you’re doing a great job!!
Feb 07, 2024
A little annoyed that I made an appointment at 8 o’clock arrived at 8:03 and it wasn’t until 948 that they were able to take my car in on the lift for an alignment. The whole purpose of me making an appointment was to have my car service at 8 o’clock hopefully out by nine if I wanted to sit there and wait for two hours I could’ve just dropped my car off at a day that was a little bit more convenient for me and picked it up later. I had some place to go, so I just told them I’d take my car and come back another time when it’s more feasible for me to just drop it off when I don’t necessarily need my vehicle for a several hours.
Feb 07, 2024
All of the gentlemen who were working there that day were very nice and respectful. I was greeted when I came there and was greeted before I left. Great attitudes.
Feb 07, 2024
Good
Feb 07, 2024
Good service to check and replace battery and wiper blades on the fleet vehicle I took in.
Feb 07, 2024
Had our alignment done. Impressed that they got it in today and done within a couple hours. Price was best in area. Very helpful staff too.
Feb 07, 2024
In and out within an hour , without an appointment
Feb 07, 2024
Third place that they don't do inspections that google took me to.
Feb 07, 2024
Took care of me
Feb 07, 2024
Took care of my car's needs and gave me a comfortable place to lounge while I waited
Feb 07, 2023
Great place for complete care care
Feb 07, 2023
Great place to take your car
Feb 07, 2023
Ronald expressed knowledge