Fetty's Service Center
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Review highlights
"Jim and his daughter Stacey do an excellent job of communicating with their customers. I have been a client for many years and recommend them highly. If you want your car …"
"These guys are sharp and work quickly to get you up and running asap."
"There are plenty of better options and friendly staff in the area!"
Overview
Categories
Auto repair shop
Directions
7401 Brook Rd
Richmond, VA, 23227
Phone number
Call: (804) 262-9300Website
View websiteHours
Sunday
Closed
Monday
8:00 AM - 5:00 PM
Tuesday
8:00 AM - 5:00 PM
Wednesday
8:00 AM - 5:00 PM
Thursday
8:00 AM - 5:00 PM
Friday
8:00 AM - 5:00 PM
Saturday
Closed
Reviews (27)
Jan 30, 2025
Great place to get good honest auto repairs done. Knowledgeable staff was upfront about lead times for ordering parts and accurate completion estimated time. They also took care of a few odds and ends other than the major repair (radiator replacement) that the vehicle was initially there for. I'll be back when I am need of repairs / maintenance again.
Jan 06, 2025
Father been going there since the 80's. Enough said
Dec 06, 2024
Do not take your car to be serviced by them!!! The front desk staff sucks! There are plenty of better options and friendly staff in the area!
Dec 06, 2024
Fetty’s service is a family-owned small business that does a very good job maintaining and repairing cars, vans and trucks. They take very good care of their customers and have earned a loyal customer base. I require automotive workshops I can trust and Fetty’s has earned that distinction. I recommend Jim and his team.
Nov 06, 2024
I have been going to Fetty's for years, because I love the way they fix what needs to be done at reasonable prices, and most of all, they are honest, reliable, kind, and great at what they do. I wouldn't go anywhere else.
Nov 06, 2024
My husband introduced me to them over 10 years ago. Solid shop. Good service, happy to explain problems, and cars fixed right the first time. Only issue for me is you have to get there early!! First come, first served. Don't expect to get your car worked on and back the same day. And they are closed Saturday's.
Sep 06, 2024
I recommend Fetty’s car service to anyone who wants their car fixed right the first time.
Sep 06, 2024
Very quick quality service. Excellent car care from mechanics I've trusted for more than 15 years. I honestly wouldn't go elsewhere.
Aug 06, 2024
Jim and his daughter Stacey do an excellent job of communicating with their customers. I have been a client for many years and recommend them highly. If you want your car fixed right for a reasonable price go to Fetty’s!
Jun 06, 2024
Great customer service. Fair pricing.
Mar 06, 2024
Wasn’t a huge fan. I had my car towed here by AAA after it broke down due to a failing alternator. Not really a complicated repair on this car, but I needed it to be fixed ASAP so I had them drop it off at the shop. After it was dropped off, I called the next morning to confirm that I needed them to work on the car, they said they’d get to it very soon. They then proceeded to stall for about two weeks, the woman on the phone constantly groaning and brushing me off when I called to check on my car every other day until the owner picked up one day and confirmed he’d take care of it tomorrow. After paying the fairly lofty repair bill and picking up the car, whatever autozone/remanufactured alternator they put in the car started failing a month later, at which point I gave up, bought a used OEM one, and installed myself with no issues. Was just a little underwhelmed especially when I’ve heard such good things about this place.
Feb 06, 2024
Good mechanics. Always honest with problems.
Feb 06, 2024
Honest, fair and reliable!
Feb 06, 2024
Love this place!! My car always comes out of an oil change purring, and I trust them completely to do great work. Mandy at the front desk is a sweet angel, and you may even be lucky enough to meet the most beautiful shop dog in the world Tilly. Thanks Fetty’s! ❤️
Feb 06, 2024
Same great customer service has always!
Feb 06, 2024
Thank you Mandy for your assistance
Feb 06, 2023
Good service. Out in a timely manner
Feb 06, 2023
Great Service they are the best 👌 !!. I trust my car to them it's always good Service and always on time !! I strongly recommend !!
Feb 06, 2023
Great place gets you in and out for minor repairs without all the high prices and fluff just gets the job done.
Feb 06, 2023
My husband and I went there because my brother-in-law suggested. My air conditioner was blowing but wasn't blowing hot air and my truck was making a grinding noise in the rear. When I came back to ask what the other problems were they told me we fixed the AC but there are numerous problems with the back of your truck to the sum of $1,800 I told them let me get the truck with what you have just done with the AC and I might return but that was way too steep. They charged me almost $300 just to put AC fluid in my air conditioner the next day I took my truck up the street to meineke got the whole problem plus more fix for the sum of 600 and some dollars. The people at Fetty's are crooks.
Feb 06, 2023
The Staff Are Really Friendly! But, I've Been There Before With Mr. Royal Booker and He Thinks of them Very Highly ☺️💯
Feb 06, 2023
Top Notch mechanics and professional service. Very pleased with how I was treated and how my car was repaired. The owner is One In A Million. He made me feel at ease about my car and I am more than happy to tell friends what a great experience I had and I highly recommend going to Fetty's for their car repairs.
Feb 06, 2023
Wow I was amazed at the professionalism of the staff there. I'm from New York and had to get some work done on my inlaws car and didn't know where to go so I gave them a try. I was disappointed at all. I was confident that they did things right and didn't charge me a arm and a leg for the work. Great service great price.
Feb 06, 2023
voicemail says weekend hours but when arrived business was closed..
Feb 06, 2022
Always friendly and good service.
Feb 06, 2022
Good service
Feb 06, 2022
I use to love this place but now the service has gone downhill. Little small mistakes done to vehicle that end up being an inconvenience. And not too much care from front desk workers of the inconvenience that there mistakes are causing. Not very personable.