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Felsing Service

5

4

3

2

1

4.9
(296 reviews)
Review highlights

"They are honest, thorough and competent; and they help in anyway they can. I couldn't be happier to refer them anytime to anyone, they are that good!"

"Quality work, great communication, fair pricing and fast turnaround."

"Very kind staff with excellent customer service."


Overview

Categories

Auto repair shop, Auto air conditioning service, Brake shop

Appointments

Book appointment

Hours

Sunday

Closed

Monday

7:00 AM - 5:00 PM

Tuesday

7:00 AM - 5:00 PM

Wednesday

7:00 AM - 5:00 PM

Thursday

7:00 AM - 5:00 PM

Friday

7:00 AM - 5:00 PM

Saturday

Closed


Reviews (34)

Jan 31, 2025

Repeat customer and never had a bad experience. Always appreciate their detailed explanations and full transparency on the level of urgency when fixing issues. Very kind staff with excellent customer service.


Jan 23, 2025

Felsing's is always prompt, thorough, & reliable. Matt diagnosed the issue right away and kept in contact through the whole process


Jan 23, 2025

Quality work, great communication, fair pricing and fast turnaround. Recommend.


Jan 06, 2025

Absolutely impressed! I went here off of a recommendation, and I’m really pleased. Very friendly,honest and personable. My car was finished sooner than anticipated. I appreciated the recommendations and wasn’t pressured into booking or paying for additional services or “scared” into it. I will be back!


Jan 06, 2025

Friendly and honest while providing quality service.


Jan 06, 2025

I continue to have good experience with Felsing. They have been honest, reliable and fairly priced.


Jan 06, 2025

I’ve always had terrific experiences at Felsing Service. They’re friendly, knowledgeable, helpful + transparent. I feel comfortable + confident bringing my vehicle to be serviced by Felsing.


Jan 06, 2025

Never any surprises at Felsing's. Say what they do and do what they say. They stand being their work and the parts they use. So glad a friend recommended them to me.


Jan 06, 2025

Promptly fixed my tire and alerted me when it was done. Friendly staff.


Jan 06, 2025

Super kind, great service, they even cleaned my car which was super nice.


Dec 06, 2024

Always great service and customer care.


Dec 06, 2024

As Felsings always does, the service was outstanding and completed when they said it would be done.


Dec 06, 2024

Felsing auto is honest, reliable and reasonable. Great communication and service. I would highly recommend to all.


Dec 06, 2024

I always receive great service! Everyone is kind and willing to answer and explain any concerns I might have


Dec 06, 2024

The employees and owner are awesome! Very friendly and helpful. They are honest and don’t take advantage of anyone! Great service and parts!


Nov 06, 2024

Excellent service as always. Did an exhaustive search for parts for my old vehicle. They stand behind all their work. Our family have been satisfied customers for many decades. Once again Felsing's was able get me in today and repair a leaking tire quickly.


Nov 06, 2024

Experience very favorable.


Nov 06, 2024

Felsing's has been our mechanic for the last 30 years. I can assure you if we had not been extremely pleased with their service and staff we would have went elsewhere. Felsing's is a multi generational service station. Joel is now I think the fourth generation to own the service station (maybe 5th generation - I am not sure - I believe his grandfather or maybe his great grandfather started the service station). Joel goes the extra mile to assist his customers, as did Gary and Ron before him. We recently bought a used 2014 Honda pilot to replace our 21 year old 2003 Honda Pilot. Felsing's kept our previous 2003 Pilot in great shape and with over 205,000 miles on the 2003 Pilot we were considering keeping it a few more years as it still worked and ran great but all good things come to an end and we felt we should replace the 2003 as there were some rust issues which have nothing to do with the mechanics of the vehicle. We have always believed a car repair bill was better than a monthly payment. Felsing's has helped us to keep that plan going. I can say with complete certainty you will not find a better or more honest mechanic. Felsing's is wonderful. Prior to Felsing's we always were terrified of service stations as service stations can have a reputation for some bed practices. Not Felsing's, they are GREAT!!! Also, as a Christian, I was always comforted by the fact that they have a Bible in the shop and it is well used and maybe even has some grease spots on it. Very comforting - in fact, while waiting for my vehicle in the shop once, I have heard them actually tell a customer "you wouldn't need to do that now" about a service. What service station says that? Usually at other stations it was "better do it now or your car could... bad thing" and pressure to do everything and more. Not Felising's - they never pressure you into anything. Joel even did the pre car purchase review/evaluation on our 2014 Pilot and he put our minds to rest that this would be another good car for us. He even told us "He would buy it." Again who does this kind of service? With so many changes in the world today regarding customer service (or should I say bad customer service as the norm today), having a mechanic with great customer service, ethics and integrity is rare find!!! You would be hard pressed to find a better service station.


Nov 06, 2024

Honest, thorough, and reasonably priced. No pressure or upselling 5/5


Nov 06, 2024

I always appreciate Felsing's friendly professional service.


Nov 06, 2024

I felt welcomed. They performed the service I requested without pressure to perform more. It was very pleasant.


Nov 06, 2024

I've been going to Felsing for 21 years, they have always taken care of all my auto repair problems.


Nov 06, 2024

My car was stolen and when it was recovered, I had it towed to Felsing Service. It was not in good shape. Thank goodness I have comprehensive insurance through State Farm which covered most of my repairs. Long story short -- when I picked up my car, it looked great. And it was just about back to normal. It definitely received attention and 'TLC', for which I am truly grateful. I'm glad to put the whole experience behind me. Felsing Service, you get 5 stars!


Nov 06, 2024

Trustworthy and dependable. They have never steered me wrong.


Oct 06, 2024

I needed to get my oil changed.. and was also pretty certain that my tires were shot and or that I might need new brakes.. felsing of course did the oil change and also checked my car for tire wear and checked my brakes out.. it would have been super easy for them to tell me it was time to get new tires or new brakes.. the great news was that both my tires and my brakes were considered to be in very good shape and no extra services were needed and the oil change and the once-over/ review of the aforementioned items were the only items I was charged for.. I truly appreciate the efficiency, good humor and general kindness of the shop! Thanks so much!


Oct 06, 2024

Extremely pleased with Felsings. Have been going there for the last few years and have been satisfied with the service they have given. Matt and Rocky keep you informed as to what is going on with your car and the work is done in a timely manner.


Sep 06, 2024

Great work on my GTI and the customer service is unequaled in Milwaukee


Sep 06, 2024

I have had both me vehicles serviced at Felsings. I was surprised when I picked up my vehicles the first time they also detailed the car. I would highly recommend them to anyone else for service. Kevin R.


Sep 06, 2024

Most recently at Felsing’s with a problem with wobbling in my tires. They diagnosed the problem and explained what they had to do to correct it with an estimate of the cost. The quality of their work is outstanding and I would recommend them to anyone. They are as honest as the say is long. I have never been disappointed.


Aug 06, 2024

**Updated - July 2024 all I can say is THANK YOU FELSINGS and I would recommend them to anyone needing honest and excellent repairs. I had an existing issue that had not been corrected via another repair establishment after numerous trips and repairs for the same issue. Felsing's mechanic found the issue and has repaired my car correctly. I am grateful and thankful for them and will continue to give them my business but also will be sharing them with many others. Matt, Joel, Tyler and Rocky thank you also for your exceptional customer service and communication ****


Aug 06, 2024

Got a used car inspection. Felsing's found a small oil leak that is still under manufacturers warranty. Saved me 3k. Another great experience at Felsing's. I like that they send me photos of the entire exterior of my vehicle. I know I'm getting it back in the same condition they received it. They also photograph issues the find so I can better decide what I want them to fix. I had a leaking tire. They found a screw in the shoulder area of the tire so it couldn't be repaired. After seeing the photo I agreed and added 2 new tires to my order. Great place to take your car. 101 years in business and counting.


Aug 06, 2024

Had two burned out headlamps - was able to get immediately and have the issue fixed within 15 min.


Aug 06, 2024

Joel is extremely professional and did everything in his power to help us. Their professionalism and attention to detail has made me a repeat customer and I will keep coming back as needed. I highly recommend Felsing.


Aug 06, 2024

True professionals that care about you and your car. They do thorough work and take the time to do it right. I know they will only suggest what needs to be done and let me know if it’s urgent or can wait. No where else I trust to take my car now.