Fairfax Auto Repair
5
4
3
2
1
Review highlights
"Steve was amazing. He assessed the issues and got it taken care of a lot faster than expected. The prices are reasonable and customer service was great from start to …"
"The communication, service, and price were right."
"I paid to have the vehicle towed home and finished the work myself."
Overview
Categories
Auto repair shop, Brake shop, Mechanic
Directions
9425 Mathy Dr
Fairfax, VA, 22031
Phone number
Call: (703) 822-5911Website
View websiteHours
Sunday
Closed
Monday
8:00 AM - 6:00 PM
Tuesday
8:00 AM - 6:00 PM
Wednesday
8:00 AM - 6:00 PM
Thursday
8:00 AM - 6:00 PM
Friday
8:00 AM - 6:00 PM
Saturday
Closed
Description
At Fairfax Auto Repair, our number one goal is complete customer satisfaction. Every day, with every customer, we focus on providing high-quality auto repair services coupled with top-notch customer service. With countless 5-star reviews and customer testimonials, we are proud of our reputation as one of the Fairfax area’s most trustworthy auto repair shops.
Reviews (35)
Feb 06, 2025
I have been coming to Fairfax Auto Repair for over 10 years. I found them to be trustworthy, having technical excellence, and providing competitive pricing. This shop is the one I come to for most of my major repairs. They do things right.
Feb 06, 2025
I love this auto repair shop. I have an older car and I have had work done at many shops in the Northern Virginia area. This is by far the best shop I've taken my car to in regard of quality of work, quality of communication, and price. They have my business forever - My car is over 17 years old but it feels like a new car after the work they've done. Highly recommend.
Feb 01, 2025
My first experience with Fairfax Auto Repair was very professional and pleasant. Steve thoroughly explained the work performed on my car and provided the kind of honest service one should expect but is often difficult to find. Highly reccomend.
Jan 24, 2025
Customer service was exemplary! I had a bad experience with a dealership and was stuck with the repairs, in stepped Fairfax Auto Repair to save the day. The work and diagnostics was accurate and high quality. They fixed all the electrical bugs and I was back on the road sooner than expected! Will be returning before I get on my roadtrip.
Jan 17, 2025
Fast, quick and efficient service.
Jan 17, 2025
I visited Fairfax Auto Repair shop for the first time and was very pleased with the repair of my car and their professional competence. They checked everything in detail and gave me their recommendations. I love people who put their heart into what they do. Thank you !! Vasil
Jan 10, 2025
Honest mechanics, great customer communication, and fair prices. I get better service and better prices here than at car dealerships.
Dec 07, 2024
Another great experience at Fairfax Salvage and Auto! We took a new to us car in to have tires put on but didn’t have the security key for the lug nuts. They contacted the previous owner, who is also a customer, and got the key! Then, they found 4 regular lug nuts in their yard to replace the security ones for us. Great service!!!
Dec 07, 2024
For a long time I have been looking for a good place to repair my car with good prices and good service and definitely this place has all those qualities. Grateful with the good customer service, and the attention is that it was fast.
Dec 07, 2024
Great staff and extremely patient with my vehicle
Dec 07, 2024
Have been going here for a while now for general maintenance and oil changes. Great garage. Friendly and honest staff.
Dec 07, 2024
Honest feedback combined with great service!
Dec 07, 2024
It was a great experience. They are amazing!
Dec 07, 2024
They always provide a thorough review of any service items, and the work is exceptional--thank you!
Nov 07, 2024
Fairfax Auto has recently serviced my BMW 335i and VW Golf TDI and provided outstanding service. The best part is how they break down what your car needs to have done immediately and what the costs are and the associated repairs that your car will need soon and what to expect for those costs. The individualized service and quality of service and interaction with the mechanics working on my car make for a far superior experience than taking it to the dealership where I'm not really certain what work was done and why with the associated additional costs. Thank you, you put the FAIR in Fairfax!
Nov 07, 2024
Helped me find good solutions to issues I was having with my vehicle. Significantly cheaper than the dealer.
Nov 07, 2024
I was very happy with the service. I got a thorough assessment in the form of written report, with photos of the issues of the used car I was considering to purchase. Additional details were explained to me in the phone call. The service man was very patient and discussed different alternatives for repair with me. The service was excellent and timely.
Nov 07, 2024
My son and I trust the work Fairfax Auto does. They always let us know what work is needed including the price before they start. They are friendly and easy to work with. I am grateful to have found them.
Nov 07, 2024
Very knowledgeable and great communicators. Superior service for our VW cars, done on time.
Nov 07, 2024
Always exceptional and timely service with no upsell. I switched my maintenance here when my Volvo came off warranty and have been very happy.
Nov 07, 2024
Fairfax Auto Repair diagnosed a problem with the 'computer' on my Subaru, and advised me that it was probably covered under an extended warranty from the manufacturer. Sure enough, I took the car to a Subaru dealership, and the problem was corrected at no cost. I'm very grateful to Fairfax Auto for doing the right thing, and helping me get the best repair at the lowest cost, regardless whether they directly benefitted. I'll continue to use Fairfax Auto as my first choice in maintenance and repairs.
Nov 07, 2024
Fairfax Auto Repair has been consistently helpful for our auto repair needs. They are reasonably priced, knowledgeable, and can work with your schedule. They are a great alternative to dealer mechanics!
Nov 07, 2024
Found my new favorite place to take my Mini Cooper! Scheduling an appointment is super easy and the staff were very nice and accommodating. The oil service was done in a very timely manner and free wifi and coffee while you wait - what more could you ask for! :) I will surely be coming back here for my future Mini services.
Nov 07, 2024
I brought my recently purchased used car to Fairfax Auto to have a complete inspection done. They did a very thorough job and gave me a very complete report. The waiting room was very comfortable, and the staff were very nice. I will definitely bring my cars there for any work that I need to have done in the future. I feel like they are a very honest shop that will take very good care of my vehicles.
Nov 07, 2024
My Chevy van could not pass the emissions inspection required for renewal of the registration. The team at Fairfax Auto Repair found and fixed the fault. Our van passed with flying colors the emissions inspection. Pretty happy!!!
Nov 07, 2024
The people are very friendly, professional, & knowledgeable. The car now runs great and the price was right. It was overall a pleasant rewarding experience. Good & honest mechanics are rare
Nov 07, 2024
The team at Fairfax Auto Repair have always gone above and beyond my expectations. Their expertise with Mercedes Benz is amazing. I can’t imagine going anywhere else.
Nov 07, 2024
Very professional, courteous, and helpful
Oct 07, 2024
Great customer service Great service
Oct 07, 2024
I felt like they did a great job explaining what was wrong with my car and detailing what work NEEDED to be done and what work could wait, which I appreciated as somebody who does not know much about cars nor takes care of my car well. I would go back!
Oct 07, 2024
I had a wonderful experience at Fairfax Auto Repair. I came in for a second quote and they were attentive, took the time to explain the issues with my car and quick with the repairs when I gave my approval. They were considerate, had fair pricing and I never felt pressure or strong armed. VERY pleased with my service and will be returning for future car needs.
Oct 07, 2024
I’ve been a loyal customer of Fairfax Auto Repair for many years, and I can confidently say they are the best in the business. The facility is always clean and welcoming, and the staff is incredibly friendly and responsive. Their quality of work is top-notch, and their pricing is both reasonable and competitive. I really value that they never overstate issues or recommend repairs that aren’t needed.. Instead, they inform me of any maintenance issues, allowing me to decide when and how to address them. Fairfax Auto Repair has consistently provided excellent service for both of my cars, earning my trust with their honest guidance and expert advice. I highly recommend them to anyone looking for a reliable and trustworthy place to service their vehicles.
Oct 07, 2024
Quality service, great communication.
Oct 07, 2024
Steve and team were extremely helpful, investigating an issue I’d noticed and giving me a second opinion on some other maintenance needs. They documented some of their findings in photos and were thorough in discussing an ideal repair and maintenance schedule.
Oct 07, 2024
They got us in immediately, did a huge 105K maintenance on our Odyssey for a reasonable price, and had the car back to us quickly while maintaining contact with us the whole time. They gave us recommendations on what to do in the future and how well our 2015 car should fair from a maintenance standpoint. Since they didn't have good access to the tires we wanted on the car, which were much pricier than the ones they offered, they recommended we try our preferred source for those, Costco. It was as pleasant as could be when parting with lots of money to fix up an older car, which is always stressful. They were very flexible and I was impressed with their attention to detail and securing the vehicle. It is a real small business experience where you get the idea they really care for their customers and want them to come back.