Exxon - Ox Road
5
4
3
2
1
Review highlights
"… was by appointment only. This place is on my way to work, so I gave it a shot. They came out immediately, got me in and out in about ten minutes. I wasn't even late for …"
"Such wonderful and profession staff."
"Sign says 8-5 weekdays but that was not my experience."
Overview
Categories
Auto repair shop, Mechanic
Directions
5211 Ox Rd
Fairfax, VA, 22030
Phone number
Call: (703) 273-3822Website
View websiteHours
Sunday
Closed
Monday
8:00 AM - 5:00 PM
Tuesday
8:00 AM - 5:00 PM
Wednesday
8:00 AM - 5:00 PM
Thursday
8:00 AM - 5:00 PM
Friday
8:00 AM - 5:00 PM
Saturday
8:00 AM - 2:00 PM
Reviews (26)
Oct 07, 2024
Inspection was prompt, competent and friendly, no crazy lines.
Oct 07, 2024
The cashier was so weird.
Sep 07, 2024
Multiple pumps had card reader issues so be ready to go inside to pay. When I let the employee know that I had tried multiple pumps and none of them would read the card, he didn't care. Signs could be put on the pumps that can't read magnetic strips so consumers are aware to not use those pumps if its difficult for them to go in store to pay.
Jul 07, 2024
Broken, tells you to go inside and prepay, guy doesn’t tell you if it’s just that lane or if they all require prepay just asks how much you want. Fix it.
Jul 07, 2024
Well managed and very responsive, kind with reasonable prices
Jun 07, 2024
Very unfortunate I have to change my review as I have been coming here for years dealing with Peggy who was an absolute joy to work with. Finally thought I had found a trustable mechanic until I came in on a day that she wasn't working. Had to deal with Daniel. This guy tried to charge me $100 more than the quote I had received a few days prior. He honestly gave my wife and I the run around to as why, although it was clear he just wasn't happy with the originally quoted price. Nothing he said made sense, or atleast it wasn't how their paperwork and/or billing was set up! I had a price/writeup for services in writing and there was no way to change that now that the work was done!! His resolution if we wanted to pay the price initially quoted was for him to take out the part they just installed!!! Like we would let him touch our car after getting into a screaming match with us! He finally said we could pay what we were initially told but we were never to come back! Again, such a shame as Peggy was great and we were loyal customers for years. Not sure who he is, where he came from, or who he thinks he is, but you cannot yell and treat people like he did. He certainly doesn't have any care or concern for his customers. They just lost life long customers over $100. It sure feels like there were many other ways to resolve this situation and as a manager or whatever he claimed to be, it's a concerning look for their long term business success! Cheers to you Daniel!
Apr 07, 2024
생삭보다 기름이 좋음
Dec 07, 2023
Came in for an emissions and safety test. The staff could not have been more friendly and the service could not have been quicker. Great experience.
Dec 07, 2023
Convenient
Dec 07, 2023
Decent gas prices.
Dec 07, 2023
Dropped off a flat tire for repair. Got a call within 90 minutes that it was patched. Came back with car that had spare on it and they had the Tire changed out within 15 minutes of arrival for $25. Totally worth it and this is my go to place for inspections and other work. And they are familiar with Tesla's.
Dec 07, 2023
Good people
Dec 07, 2023
I have been there two or thee times for Emissions and state inspection. Staff is very friendly and no unnecessary repairs were recommended. They really care about customer and their time so they try to finish the job as soon as possible.
Dec 07, 2023
Just stopped for gas and something to drink. Nothing exciting to write about a gas station.
Dec 07, 2023
You can't use the Exxon Mobil app here. Used my reward card at the pump and it didn't work. Didn't have time to go inside, so I just pumped my gas and paid at the pump. It would be nice if they enabled the app.
Dec 07, 2023
Ok for a quick stop.
Dec 07, 2023
The Asian guy that works as customers service is very rude, I been coming many years ther , a lady was there was very nice, This guy is terrible, he should be fired he treat clients by color
Dec 07, 2022
Convenient location Excellent place to get an inspection
Dec 07, 2022
Gas prices are what they are. The staff here appreciates you.
Dec 07, 2022
Clean, tidy station. Best price in the area.
Dec 07, 2022
Good job but pricy. When I went for tire rotation asked to check the noise of tire. Inform me the uneven wear of tires and charge me $60.48. The explain of the time to check the suspension etc. The excellent Profesional like him can find the uneven wear of tire right away. I've been business with them 7 years. So disappointed!
Dec 07, 2022
It's a gas station
Dec 07, 2022
The gas on this one is usually 10 cents cheaper then one on burke
Dec 07, 2022
Kinda small. Got alot of stuff stuffed in the store. One cooler didn't work so the drink selection was less. I was able to find what I wanted tho
Dec 07, 2022
Mon Oct 10 my daughter tire went flat due to a screw puncture as she arrived at GMU. Called this nearby service center & they were super friendly & accommodating short notice to check/do a tire plug. She was able to wait on it & for a very cheap price they were able to do the plug & even reinstalled the tire back on the car and put spare tire back in trunk. Thanks for easing my stressed young daughters concerns & getting her back on her way. Will consider you all again for sure.
Dec 07, 2022
Walmart plus not accepted here - “pump not valid” error on all pumps on multiple visits.