Express Auto Service Inc.
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Review highlights
"They got my case very fast with SNS. EVERYTHING connected insurance and rent car too. I really appreciate Express Auto Service a lot."
"This is the only place I will bring my or my family's cars in Chicago."
"Very kind staff and high quality service."
Overview
Categories
Auto body shop, Mechanic
Directions
5374 N Elston Ave
Chicago, IL, 60630
Phone number
Call: (773) 205-2262Website
N/A
Hours
Sunday
Closed
Monday
8:00 AM - 6:00 PM
Tuesday
8:00 AM - 6:00 PM
Wednesday
8:00 AM - 6:00 PM
Thursday
8:00 AM - 6:00 PM
Friday
8:00 AM - 6:00 PM
Saturday
Closed
Reviews (28)
Jan 31, 2025
Clean shop and clean waiting area. Polite service, everything is explained, and no problems with their work. Accommodating and trustworthy. I felt very comfortable and confident leaving my repairs to them.
Jan 07, 2025
Can’t thank Jay enough for all that he did for my car. Quality job, friendly staff, very goood service from start til end. The level of honesty this guy has is so high which is exactly what the customers need.
Dec 07, 2024
10/10 would come again. Quick service, uses OEMs, and very experienced staff.
Dec 07, 2024
Good work, fair priced
Nov 07, 2024
The best! If you need a simple job done, you’re usually in & out within the hour of dropping it off. Super reasonable prices too. And the people are friendly, highly tecommend!
Sep 07, 2024
I went for an oil change. The waiting time was under 30 minutes . Staff were courteous and very professional .
Aug 07, 2024
Express auto is a very dependable place.I have been using them for a long time . They are very honest. Jay is funny and trustworthy. Jay is like a brother to me! This year my car had a transmission work to be done. He put up not only with my car but also with my crazy schedule. I am beyond grateful for this place. Highly recommendable!!
Jul 07, 2024
Very efficient! We came for the driver test, but the test officer found one break light broken and then we came this shop for fixing immediately. The mechanic found and change actually two bulbs dark, for $15 totally. In half an hour, we had been back for test. Reasonable price and efficient work! Thank you!
Jul 07, 2024
친절하고, 정직하게 수리해 주셔서 감사합니다. Thank you for your nice and honest service!
Jun 07, 2024
Definitely a Hidden Gem!!!! Give Them a Try You Will Not Be Disappointed!! I Went Unfortunately as Someone Sideswiped My Car. I was a Basket Case, But Express Made Everything Better, Took Care Of Everything!! Plus Ready On Time, That was a Big Factor in My Review.
Jun 07, 2024
Very good.
May 07, 2024
Very helpful and upfront. Polite and give detailed explanations.
Apr 07, 2024
This business goes above and beyond for their customers. After a significant auto accident, I thought my car was totaled due to the extensive damage. However, they meticulously repaired it, and now it runs like new. The staff is knowledgeable, genuinely kind, and incredibly helpful. I highly recommend this business to everyone.
Mar 07, 2024
I was heading to soccer and my front tire picked up some piece of metal which ended up scratching and denting my door. I brought my car to Express Auto and their service was phenomenal! Looks like nothing happened. Also they cleaned the car and filled up my tank when I came to pick it up. I have never had any shop do this before. Excellent service and work! Very honest and professional service! Highly recommend!
Feb 07, 2024
A place where you can trust to fix the car And the workers are friendly.
Feb 07, 2024
Best Service in Chicago Area
Feb 07, 2024
Bought a used 2003 Honda Element from a used car dealer. It had a check engine light on. So, I brought it to them since I've trusted them since the past years when I had my Civic serviced. They were up to the challenge and got the codes fixed. 👍👍👍
Feb 07, 2024
Had to have our car repaired after a hit and run.
Feb 07, 2024
My passenger car door was out of alignment and wouldn’t close properly. I took it to Express Auto Service for an estimate, fully expecting to hear a large number to get this problem fixed. After Jay and his team took my car to inspect it, Jay called me back and they had already realigned it, at NO charge. Very courteous service to begin with, Jay was nice and funny … and then no bill! This absolutely made my day/week/month! I will definitely bring my cars here in the future and will be recommending them to everyone.
Feb 07, 2024
Quality work awesome staff.
Feb 07, 2024
Returned from trip to Europe to discover our car would not start. Parked at son’s house and he referred us to EAS. Towed to Express Auto Services. We live in Iowa. Car repaired by next day.. Gratitude to Jay and this business for helping us. Can see why they have been in business for so many years.
Feb 07, 2024
They got my case very fast with SNS. EVERYTHING connected insurance and rent car too. I really appreciate Express Auto Service a lot.
Feb 07, 2023
Express is the best! You can always count on them to be completely honest and fix things right the first time.
Feb 07, 2023
Friendly and professional!
Feb 07, 2023
I bought my 2008 Ford Taurus in 2017 with very high mileage and an A/C that the dealer advised was not-so good for a steal. I knew it would be a sort of in-between car, that it wouldn't last too much longer, so when the check engine light came on and it powered down I saw the writing on the wall. I called Express Auto Service as my parents used one of their relative's shops in the northwest suburbs, and they had a friend with a tow service to take it in. Everyone was incredibly easy to work with, and when I got my estimate I knew without a doubt this was the best deal I was going to get, and they were not trying to upsell or swindle me. The cost of the repair was a little less than what I paid for the car, so I thanked them and asked if they could recommend someone that could scrap it. They called the tow driver and he said he'd take care of it, but dropped the tow charge. I wasn't even charged for diagnostics. I went over with a few bags to empty it and they were so kind, offered me another bag (which I declined), apologized that I was losing my car, but didn't push me to reconsider, and I signed my title over to them. Once I decide if/ when I'll get another vehicle I'm absolutely bringing it to this shop.
Feb 07, 2023
Spent over $1000 but have still same issues.
Feb 07, 2023
Super friendly, fast, efficient and honest. This is the only place I will be taking my vehicle for all services going forward. Thank you!
Feb 07, 2023
Very good and professional. They did a good job. I can trust them.