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Expert Auto Center - West Central

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4

3

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4.7
(131 reviews)
Review highlights

"The customer service here is immaculate. The main guy who answers the phone and runs the office is amazing! I've tried other places just because of convenience but i …"

"Prices and quality of service are always better than everywhere else."

"They offer affordable prices and leave customers satisfied."


Overview

Categories

Auto repair shop, Auto air conditioning service, Brake shop


Hours

Sunday

Closed

Monday

7:30 AM - 6:00 PM

Tuesday

7:30 AM - 6:00 PM

Wednesday

7:30 AM - 6:00 PM

Thursday

7:30 AM - 6:00 PM

Friday

7:30 AM - 6:00 PM

Saturday

Closed


Reviews (30)

Jan 24, 2025

I would recommend this place. The mechanic was fast and kind. He diagnosed our car and took care of it very well. You want a good, honest, far priced mechanic, then take your vehicle here.


Jan 07, 2025

Beyond quality work done by beyond quality people.


Nov 07, 2024

Most honest guys in town, always looking out for you! Would recommend time and time again.


Sep 07, 2024

Love this place. I recommend them to everyone, always happy with the work. Dan and his guys are the best.


May 07, 2024

I'm an Eastsider but have had these guys help me 3 times this year. Their all friendly and helpful! Highly recommend them.


May 07, 2024

Just an amazing job! Worth every penny and a very reasonable price! Had my rotors and brakes replace on the back axle. Better work and price than I could've expected from the dealership! Those guys are real and hilarious. My Kia hasn't driven so smooth in a hot minute! Will definitely be back when work needs done!


Apr 07, 2024

Great place to get your car repaired and very nice staff


Apr 07, 2024

Very knowledgeable and thorough. I will definitely be back for my future vehicle service.


Mar 07, 2024

Amazing customer service every time I have worked with them. Example of what I am talking about. Son in town from college and looked over his car for issue. Notice the serpentine belt looked bad on a Friday afternoon and he planned to head back that evening. Called Dan and talked to him. He couldn't get him in, but did have us come by so he could look it and tell us if it was safe to drive. It was not. Told us how we could replace it on our own but not my thing. Said to check with the Woodlawn location since they are open on Sat. Called them and they were able to get him in Sat morning. They knew he needed to get back to school so got it in to look at quickly. Ended up needing a belt and new tensioner. Then even sent an employee to pick up the parts instead of waiting for them to be delivered. Ended up getting it down 2-3 hours before the initial estimate. That is going the extra distance to help someone out!


Feb 07, 2024

10/10 do recommend for customer service. They also had clear and respectful communication with every female I heard them work with, no mansplaining. As a female that works on my own vehicle a lot of the time, that alone sold me, but their honesty, fair and transparent pricing, (much less than other garages), great attitudes and eagerness to solve the puzzle behind my cars issue sealed the deal. I will be going here for any and all repairs I can't do myself from now on. They value people over dollar signs and that is what gets repeat business. 🙌


Feb 07, 2024

Friendly, Fast and Great service!!


Feb 07, 2024

I had a very rough idle on my vehicle with starting issues. The staff did not call me to approve work being done, and even locked the provided key in the vehicle and I had to go unlock it for them. They returned the vehicle to me without fixing the misfire and rough idle, told me that they lit my engine bay on fire, gave me a few options for what the issue COULD be, and proceeded to charge me $200 for a faulty prognosis. would not recommend.


Feb 07, 2024

I've been dealing with them for over 5 years they're really good and you let me know when something is getting ready to go out and they take care of the problem fast and cheap I wouldn't ask anybody else to work on my vehicles I believe Dan runs at shop great all the fellas are real great


Feb 07, 2024

My nephew had a Jasper motor put in his work van by the mechanics and has had nothing but trouble since he brought it home to Texas. He has been given the run around every time he calls them. They tell him to work on it himself which will void the warranty if he does. They will not return his phone calls. He thought it was fixed and drove it over 2 hours and he broke down when it over heated. He had to pay over $600 to have it towed home. They are gonna be liable for for all his money lost.


Feb 07, 2024

Such nice people. l always take my car there!


Feb 07, 2024

They are always so friendly and helpful and honest


Feb 07, 2024

When I need to have something fixed I go to Expert locally owned. Have been going for different needs for 15+years. Thanks Tim and Dan.


Feb 07, 2023

An auto repair shop with a friendly and honest staff. They also have very competitive gas prices at their automated pumps


Feb 07, 2023

Based on my first visit, believe these guys are honest and more helpful than any others I've tried to do business with before


Feb 07, 2023

Driving through Wichita and my car started idling pretty bad. Called them up after Ford House turn me down. They took care of me and my vehicle pretty quickly, as I’m on the road on a deadline. You guys are freaking awesome!! Thank you! Helped me out when I thought all hope was lost! 200000 billion stars for excellence!! Everyone were super friendly!!


Feb 07, 2023

Every time I go here they are clutch. Expert Auto is informative, honest, dependable, and effective communicators. They never fail at walking me through the steps and laying out all options with transparency. For me, this is the only place I will go.


Feb 07, 2023

Great people and great service! Took my car in and got it back the same day!


Feb 07, 2023

I've only ever started going to West location, Dan is really a hardworking fellow and he's been so welcoming since I came into town on tow ropes. Then I moved here and knew I'd recommend and use his shop, it's very conveniently located, great service everytime!


Feb 07, 2023

Justin and his coworkers are hardworking, dedicated employees that care about what they’re doing.


Feb 07, 2023

Knowledgeable, helpful & friendly staff. Seem reasonably priced for services. Would definitely use them again!


Feb 07, 2023

One of the best repair shops I've had the pleasure of doing business with. Dan is the man! Our business does ALOT of deliveries, and that means we need a lot of work done. They are our go to place if we have a issues with our delivery trucks. Great mechanics and friendly personalities. Could not recommend these guys enough. If you decide to go with these guys, just know they are hassle free, and will give you quality work for a great cost!


Feb 07, 2022

Always friendly and professional and honest. I don't know much about cars but I can tell they're not lying or trying to scare and confuse me with mechanical jargon. They are always forthcoming about time frames and communicate well. I feel safe leaving my car with them and I know it'll always come back good as new. Highly recommend them


Feb 07, 2022

The customer service here is immaculate. The main guy who answers the phone and runs the office is amazing! I've tried other places just because of convenience but i always come back here. They provide great service at a great cost and have always been honest.


Feb 07, 2022

These guys are the ABSOLUTE BEST!!!! Honest, fair prices, hard working and willing to explain things. And ZERO runaround. I'm a customer for life right here!!!!


Feb 07, 2022

Words can not express how thankful and happy we are with the service we received! My car is in the shop for body repairs so we only had 1 car between us when its alternator went out. God must have led us to Expert Auto Center because it certainly was the exact place we needed! Sean bent over backward to get an alternator for us in record time and our car was fixed in under an hour so we could still pick up our son from school!! Pricing was fair as well. Highly recommend this place, Sean is great.